Property Manager Community
Resume:
ONYEKA (MALCOLM) IFI
Calgary, Alberta
587-***-**** ️ ******.***@*****.***
PROFESSIONAL SUMMARY
Results-driven Property Management Professional with over 10 years of experience managing residential, commercial, and mixed-use assets, including high-rise and luxury developments with over 800 units. Proven expertise in budgeting, financial reporting, capital improvements, and vendor management. Adept at fostering strong tenant and stakeholder relationships, overseeing tenant fit-outs, and ensuring operational excellence. Advanced proficiency in Yardi Voyager, Microsoft Office Suite, and Power BI. Legally trained with deep knowledge of Alberta tenancy law. Holds extensive leadership experience in both lease-up and stabilized environments. Actively pursuing RECA licensing.
TECHNICAL SKILLS
Software: Yardi Voyager, CRM Flex, Salesforce, Procore, Power BI
Microsoft Office: Excel (Advanced), Word, PowerPoint, Outlook
Other: Lease Reconciliations, Capital Projects, Service Contracts, Budgeting, Legal Drafting
PROFESSIONAL EXPERIENCE
Deveraux Apartment Communities – Calgary, AB
Community Manager (Podium Apartments/Skyway Apartments) Sep 2024 – Present
Oversaw daily operations of two luxury mixed-use properties with over 800 residential doors and commercial units.
Managed commercial lease-up and supervised tenant improvement processes, ensuring compliance with fit-out guidelines.
Developed and managed vendor relationships, service contracts, and property inspections to uphold quality standards.
Created annual operating budgets and collaborated with senior management on financial forecasting and variance analysis.
Improved leasing velocity by 33% within the first 3 months of opening.
Conducted regular property inspections, tracked maintenance KPIs, and enforced building safety and health standards.
Trained and led a multidisciplinary site team to deliver exceptional resident experiences and meet performance targets.
Hazelview Properties – Calgary, AB
Senior Building Manager (Windsor Place) Aug 2020 – Aug 2024
Managed four residential properties (132 units total) and achieved 100% occupancy within four months.
Developed capital project proposals and managed vendor execution for major building renovations and upgrades.
Led annual budget planning and prepared financial reports including aged receivables and variance analysis.
Maintained high resident satisfaction and Google review ratings (improved from 2.6 to 4.6) through conflict resolution and proactive communication.
Trained leasing staff on Yardi Voyager and Microsoft Office tools to streamline operations and improve reporting accuracy.
Honored with Hazelview’s 2021 Bravo Award for Best Property Manager – Western Canada Region.
Morguard Residential – Calgary, AB
Lease Administrator / Acting Building Manager Dec 2019 – Aug 2020
Supervised tenant relations and leasing efforts for a 300-unit high-rise and mid-rise community.
Coordinated suite upgrades, turnarounds, and move-ins/outs while maintaining clear communication with tenants and vendors.
Prepared variance reports and supported accounting in reconciling resident accounts.
Broll Property Services Ltd. – Lagos, Nigeria
Property Administrator 2013 – 2019
Administered a retail portfolio of over 400 tenants across 7 shopping centers.
Facilitated service delivery and monitored contractor performance based on SLAs.
Handled budget inputs and streamlined leasing workflows through property tech platforms.
Acted as legal liaison on lease documents and managed relationships between landlords and tenants.
EDUCATION & CERTIFICATIONS
Bachelor of Laws (LL.B) – University of Benin, Nigeria (IQAS-verified Canadian equivalent)
Barrister at Law (BL) – Nigerian Law School
Project Management & Business Analysis (PRINCE2 & Agile) – Almond Careers
Resident Retention / Conflict Management / Tenancies in Alberta – ARLA, CRRA
RECA License eligible – in view
Judge – Enactus Canada Western Regional Exposition (2023)
Board Director – Chestermere Station Condominium (2023 – Present)
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