Loan Processor

Nicole Quijano

Dallas, TX

**************@*****.***

Objective

Goal-oriented Loan Processor with 10+ years of mortgage and insurance industry loan servicing experience. Expert with large portfolios to ensure deadlines are met under strict times while achieving monthly goals.

Summary of Qualities & Skills

Well versed in evaluating financial documents for conventional and government loan programs

Proficient in: Compliance software, Back in the Black, Black Knight, HSSN, Resolve, WP, LPS, Lender Live, Fastrive, CCW, ER Resolutions, Lexis Nexis, RPE, Fast Data, various medical software applications, ICD-10 coding, ICD-10-PCS, and Microsoft Applications

Professional Experience

BOKF /GDH Consulting Services: Irving, TX 08/2020 – 10/2024

Loss Mitigation Jr. Underwriter

Prioritized multiple tasks and managed time efficiently in a fast-paced environment

Collaborated with underwriters and closing departments to ensure quality loan file flow

Responsible for collecting, calculating, analyzing, and verifying documentation for FHLMC and FNMA payment deferrals or loan modification approvals

Performed financial calculations, such as amounts due, interest charges, and principal balances

Complied with federal, state, company policies, procedures, and regulations

Coded documents according to company procedures

Reconciled or note and report discrepancies found in records

Expert in opening, settling, and closing GSE loan workouts

Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers

Monitored status of loans and accounts to ensure that payments are up to date

Compiled statistical, financial, accounting, or auditing reports, pertaining to accounts profits and losses

Expert in opening, settling, and closing all loan workouts

Carrington Mortgage Services: Plano, TX 12/2017 – 02/2020

Late-Stage Specialist

Addressed issues related to the financial integrity of banks, focusing on loan portfolios, capital, earnings, and distressed accounts

Investigated institutional activities to ensure legal compliance and financial soundness

Reviewed audit reports to assess their scope and identify weaknesses in internal processes

Ocwen Loan Servicing: Addison, TX 03/2014 – 07/2017

Senior Account Representative

Entered data, including demographic details and procedure history, into the computer Recommended actions to ensure compliance with laws and regulations and to maintain institutional solvency

Prepared detailed reports, exhibits, and supporting schedules on institutional safety, compliance, and financial recommendations

Processed business or government forms

Education History

5+ Years at College or a Technical or Vocational School

Richland Community College, Dallas TX

Occupational Licenses, Certificates and Training

Real Estate Certificate

Dallas College North Lake Campus, Irving, TX

Medical Insurance Billing & Coding Certificate

Everest College, Dallas, TX

Certified Pharmacy Technician

PTCE, Dallas, TX

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