Human Resources Talent Acquisition

Stacey Kay, SPHR, SHRM-SCP

801-***-**** Maricopa, AZ 85139 Remote/On-site ******.*.***@*****.*** https://www.linkedin.com/in/stacey-kay/

Director of Human Resources Executive HR Leader

Strategic and results-driven HR executive with 20+ years of experience leading and scaling HR functions in multi-location, startup, and high-growth environments. Recognized for aligning people strategy with business objectives, driving cultural transformation, and leading enterprise-wide change initiatives. Deep expertise in employment law, HR best practices, and full-cycle HR leadership—from talent acquisition and retention to total rewards strategy and succession planning. Adept in HRIS/HCM implementation, benefits design and negotiation, and executive-level partnership to optimize performance and operational efficiency.

EDUCATION

Master’s Degree in Human Resources – Utah State University

Bachelor of Science in Human Resources – Western Governors University

PROFESSIONAL EXPERIENCE

Nuvia Dental Implant Centers (Remote)

National Team Smile Consultant Healthcare Sales June 2024 – Current

Built strong relationships to guide patients through decision-making, improving treatment acceptance rates by 15%.

Led virtual consultations and webinars, applying coaching techniques to educate and engage patients.

Recommended process improvements that refined patient engagement and follow-up protocols.

Collaborated with leadership on strategies that improved communication and overall conversion rates.

MBI/WorkWell, Phoenix, AZ (On-site)

Director of Human Resources Healthcare & Rehabilitation March 2022 – May 2023

Standardized recruitment processes across 20 locations, reducing time-to-fill by 50% and increasing qualified applicants by 91%.

Decreased new-hire turnover by 50% through streamlined selection processes and onboarding improvements.

Introduced structured interviews and scoring rubrics, enhancing hiring quality and diversity.

Launched an entry-level management training program, improving internal promotion rates.

Partnered with IT to implement an ATS system, providing real-time hiring data for better decision-making.

RedCliff Ascent Inc. (RCA), Springville, UT (On-site)

Director of Human Resources Behavioral Healthcare Oct 1999 – July 2021

Established the first HR presence, scaling from 3 locations/250 employees to 6 locations/800 employees.

Implemented HRIS and ATS systems, improving payroll, benefits, and onboarding efficiency by 75%.

Designed performance evaluation systems tied to measurable goals, enhancing employee development and retention.

Led HR integration of an acquired clinic network, consolidating systems and aligning policies across states.

Addressed cultural resistance post-acquisition by developing engagement initiatives that increased adoption of new processes.

KEY ACHIEVEMENTS

Built Scalable HR Infrastructure: Established HR functions supporting growth from 250 to 800 employees.

Improved Compliance and Reporting: Created an automated reporting system that increased file compliance from 20% to 95% in six months.

Streamlined Talent Acquisition: Implemented an ATS and structured interviews, reducing bias and cutting time-to-fill by 25%.

Enhanced Retention and Engagement: Developed manager training and recognition programs, reducing turnover by 40% and saving $1.5M annually.

Led Complex HRIS Transition: Oversaw the migration of paymaster systems and benefits plans during a multi-state expansion, collaborating with accounting, IT, and external vendors.

TECHNICAL SKILLS & CERTIFICATIONS

HRIS: Exponent HR, Paylocity, Paycom

ATS: Workable

Benefits Administration

Certifications: SPHR (HRCI), SHRM-SCP (SHRM)

Keywords for ATS: Human Resources Director, HR Business Partner, Talent Acquisition, ATS Implementation, HRIS, Performance Management, Change Management, Compliance, Employee Engagement, Succession Planning, Workforce Planning, Startup.

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