MAKHOSOKE MTHUPHA
Call Center Agent
PROFILE
Citizenship: South African citizen
Date of Birth: 2/8/1996
Driver's Licence: No
Highest Level of Education: High School (matric)
Highest Career Level: Experienced
Industry: Call Center
CONTACT
PHONE:
WEBSITE:
EMAIL:
*****.********@*****.***
HOBBIES
Reading
Playing Valleyball
Travelling
EDUCATION
Umkolishi Secondary School
2004 - 2011
Obtained High School Bachelor degree
Bsc Biochemistry and microbiology degree graduate.
WORK EXPERIENCE
Call Center Agent
2 June 2022–30 February 2024 (CCl) and 2 November-2 January (Ignition)
Efficient with 2 years call center experience with CCI and ignition worked for three different campaigns first one on broadband sales and the other in the gas and electricity industry customer service for a year (UK company) lastly worked for USA sales campaign Red Venture for broadband and TV services sales. Keen to leverage excellent product sales skills.
SKILLS
Rapport builing
Cross selling and upselling