Tracy Twitty
Nashville, TN *****
**************@*****.***
Skills
Talent Allocation
Resources Allocation
Financial Management
Quality Assurance
Staff Management
Sales oversight
Regulatory Compliance
Business Administration
Employee Training
Relationship Building
Driven and Determined
Customer Relations
Education and Training
May 2000
Volunteer State Community College Gallatin, TN
Associate of Applied Science Business Management
Summary
I am a very organized and determined person with a passion for Serving! I love the fast paced environment and am hard working.
Experience
March 2020 - Current
Tidy Touched cleaning services - Nashville, TN
Business Owner
Set pricing structures according to market analytics and emerging trends.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
July 2018 - November 2022
Chili's Restaurant - Nashville, TN
Server
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cleaned tables and chairs to prepare dining area for next customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Greeted customers, answered questions and recommended specials to increase profits.
March 1998 - October 2014
UPS - Nashville, TN
Preload Supervisor
Established and enforced picking goals for each area and zone.
Prepared detailed reports on inventory operations, stock levels and damages.
Examined supply and raw material levels to determine shortages and make necessary adjustments.
Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Worked with dispatchers and outbound production team to enhance service delivery for customers.
Recruited and trained new employees while creating and supervising efficient staff teams.
Promoted safe working conditions by monitoring safety procedures and equipment.
Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.