Samya Neal
Server
Charlotte, United States, ****2
*********@*****.***
Personable and attentive fine dining server with a passion for delivering exceptional customer service and ensuring an exceptional dining experience. Thrives in fast-paced, high-end environments with a commitment to excellence and hospitality.
Employment history
Bartender, Blaney's
Wings & Grill, Aug 2024
- Apr 2025
Columbia, SC
Server, Hooters, May
2023 - Aug 2024
Columbia SC
Bay Host / Server,
Topgolf, Aug 2022 - Apr
2023
Charlotte, NC
Skills
Customer Service &
Hospitality
Order Accuracy & Speed Cash Handling & Payment
Processing
Cleanliness & Sanitation
Standards
Communication
Education
University of South Carolina, Columbia SC, Aug 2021 - May 2023 Communications
Midlands Technical College, Columbia, SC, Aug 2019 - May 2023 Associates Arts
Greeted and served guests in a friendly and professional manner, ensuring a positive dining experience from start to finish.
Maintained knowledge of menu items, specials, and ingredients to assist guests with selections and dietary needs.
Worked closely with team members to keep service smooth, upbeat, and collaborative. Took accurate food and drink orders, entered them into the POS system, and coordinated with kitchen and bar staff for timely service.
Handled multiple tables during peak hours while maintaining attention to detail and quality service.
Handled multiple tables efficiently during peak hours while maintaining accuracy and high service standards.
Delivered high-energy, personable service in a lively, brand-driven environment known for guest engagement and hospitality.
Trained new hires on service flow, guest interaction, and Hooters hospitality standards. Delivered engaging and energetic service, enhancing guest experiences and receiving positive feedback from customers.
Maintained accurate order processing and payment transactions. Served groups of all sizes, including private parties, corporate events, and casual guests, often multitasking across several bays.
Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.
Manage reservations, seating, and waitlist to optimize table turnover Ensured safety, cleanliness, and efficiency in both front-of-house and bay service areas. Engaged with guests to provide personalized recommendations, contributing to increased sales of food and beverages.