Security Operations Officer

Billy Daguizan

512-***-**** *********@*****.*** Austin, TX linkedin.com/in/billy-daguizan-55051a171/ SECURITY PROFESSIONAL

— Driving excellence and improvement in training and executing security in corporate and high-risk environments — SEASONED SECURITY PROFESSIONAL with 15+ years delivering critical security and safety services to specialized organizations and government entities. Excels at communicating with diverse groups of stakeholders, building rapport with internal and external persons while maintaining established security requirements. Thrives in training new and emerging security professionals on organization policies, incident response and investigation, use of force, and effective communication strategies. Maintains calm, professional bearing during response to high-stress incidents and emergency situations. AREAS OF EMPHASIS

Physical Security

Communication

Employee Development

Security & Safety Inspections

De-escalation Techniques

Training and Development

Stakeholder Relations

Policies & Procedures

Vehicle & Foot Patrols

Specialized Restraint Use

Emergency Response

Incident Investigations

Report Writing

Monitor Room Operations

Firearms & Equipment Proficiency

EXPERIENCE HIGHLIGHTS

SETON HOSPITALS, 2014 – PRESENT

Commissioned Security Officer

Supports security operations safeguarding multiple facilities, ensuring organization and facility-specific policies and procedures are completed. Responds to wide range of incidents ranging from alarms and intrusions to combative patients and hostile family members. Conducts investigations into security and safety incidents, gathering information and completing in-depth reports for dissemination within security department.

Executed security operations safeguarding 5K+ employees and guests, leveraging vehicle, foot-mobile, and closed circuit television systems in maintaining security posture for Seton Snow Creek Psychiatric Hospital and Dell Seton Medical Center.

Served as field training officer for new security personnel, conducting on-the-job training and development for officers on facility requirements, company policies, and incident response.

Communicates with staff members from different departments during and after security incidents, gathering information for dissemination to security personnel and senior leadership.

Implements de-escalation tactics when dealing with hostile or unruly subjects, engaging verbally with subject in decreasing physical threats to staff and facilities.

Maintained knowledge of constantly changing policies and procedures, ensuring operations met most up-to-date company standards.

Completed investigations into property damage and theft, interviewing witnesses and coordinating with other security staff in consolidating video footage; reported findings to leadership and maintained extensive records. BASTROP COUNTY SHERIFF’S OFFICE, 2012 – 2016

Correctional Officer II

Provided physical security and emergency response services within Bastrop County’s 315-inmate jail. Engaged with supervisors, corrections colleagues, and facility staff members, maintaining protection standards for employees, visitors, and inmates alike. Implemented specialized tactics in response to critical incidents and routine transportation/management of unruly subjects.

Rapidly promoted from part-time to full-time status for exceptional performance of duties.

Trained and mentored new corrections officers on facility policies and procedures ranging from cell searches and combative inmate restraints to proper engagement and escort of personnel.

Single-handedly stopped inmate hunger strike, engaging with participating group of inmates in identifying supposed grievances and rectifying situation by communicating with dignity and respect towards all parties.

Responded to rapidly changing situations ranging from hostile and uncooperative inmates to medical emergencies.

Prevented inmate suicide, identifying shift in behaviors with person in isolated holding and alerting appropriate staff members in responding before loss of life.

Escorted subjects, visitors, and staff throughout the facility’s secure and sensitive areas, ensuring accountability of visitors and inmates during their escort to various areas within the facility.

Used specialized protective equipment ranging from riot gear to communication devices in execution of duties, ensuring personal and facility gear were properly maintained and used. Billy Daguizan

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TEXAS DEPARTMENT OF SAFETY, 2012 - 2013

Security Officer – Texas State Capitol

Executed critical internal security operations throughout the Texas Capitol Complex and state agency facilities throughout downtown Austin. Engaged with a wide range of visitors, elected officials, and state employees, ensuring established security protocols were maintained while addressing unique situations. Responded to emergency alarms in accordance with agency and state requirements.

Collaborated with Texas State Troopers in completing security operations, maintaining internal security postures and safeguarding state legislative and administrative bodies.

Conducted in-depth security checks and patrols of facilities, securing sensitive areas and safeguarding facilities from unwarranted access.

Interacted with diverse groups of visitors, maintaining professionalism and courtesy with distinguished visitors, high-ranking government officials, and individual employees alike.

Ensured access to facilities for employees outside normal working hours, maintaining access logs and databases.

Maintained proficiency in assigned firearms, less-lethal, and communication equipment, guaranteeing serviceability of critical gear at all times.

MEMORIAL HERMANN HEALTH SYSTEM, 2009 – 2011

Healthcare Security Officer

Served as armed security professional supporting large-scale healthcare facilities throughout the greater Houston area. Maintained critical security programs, safeguarding personnel and property from internal and external threats.

Responded to critical incidents daily, engaging with emergency room, psychiatric, and police personnel in diffusing critical safety and security threats from patients and visitors alike.

Conducted physical security escorts for cashiers to facility vault, as well as personnel escorts to personal vehicles during after hours and in response to credible threats against employees.

Used specialized strategies and tactics in safely subduing suspects and combative patients, safeguarding patient and suspect from additional injury or potential harm.

Additional professional experience as Security Officer for The Methodist Hospital EDUCATION & CREDENTIALS

Associate of Science, Security Management

Ashworth College (Proj. 2021)

Professional Credentials

Certified Healthcare Security Supervisor International Association for Healthcare Security & Safety Certified Mental Health Officer Texas Commission on Law Enforcement Certified Healthcare Safety Professional – Senior Level Board of Certified Healthcare Safety Management Firearms Proficiency Certification Texas Department of Public Safety – Texas Private Security Board Supervisory Training Certification International Association for Healthcare Security and Safety Citizen Police Academy Austin Police Department

Civil/Claims Investigations & Security Superior Career Institute Professional Courses

Basic County Jailer, Taser X-26, and Emergency Restraint Bastrop County Sheriff’s Office Monitor Room Training Texas Department of Public Safety Management of Aggressive Behavior Basic Course MOAB Training International, Inc. Tactical Handcuff Training Security U Officer Training First Responder Operations Level The Methodist Hospital

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