Customer Service Product Information

SKILLS

EXPERIENCE

Strong Communication

Attention to detail

Relationship Building

Problem Solving

Team Management

Processed customer transactions accurately and efficiently using a point-of-sale (POS) system, ensuring a smooth checkout experience.

Handled cash, credit, and debit payments, balanced registers at the beginning and end of each shift, and ensured accuracy in cash handling. Provided excellent customer service by addressing customer inquiries, resolving issues, and offering assistance with product information. SALES & CASH REGISTER

Gold & Diamond, Hamilton Mall, New Jersey

Highly organized and efficient individual with almost three years of experience in the retail and wholesale industry. Proven ability to provide excellent customer service while accurately processing financial transactions. Skilled in managing cash and maintaining accurate records of financial transactions along with maintaining store displays aswell. SAIBEE VAID

STOCKIST

Received and delivered merchandise, ensuring accuracy and timely processing sorted incoming shipments, verifying against purchase orders Processed incoming and outgoing shipments, ensuring accurate record-keeping Organized and stored materials efficiently, optimizing warehouse space PHONE - 609-***-****

NEW JERSEY

September 2022-September 2023

Warehouse, New Jersey

September 2023-February 2024

STORE MANAGER & CASH REGISTER

Souvenirs & Gift Shop, Boardwalk, Atlantic City

March 2024-October 2024

Provided excellent customer service by addressing customer inquiries, resolving issues, and offering assistance with product information.

Maintained a clean and organized store display including the cashier area, ensuring a welcoming environment for customers.

Assisted with stocking shelves and restocking products to ensure store inventory was up-to- date and well-presented.

Contributed to team efforts by collaborating with other staff members to ensure efficient store operations and high levels of customer satisfaction. Implemented company policies regarding returns, exchanges, and discounts to ensure consistency and compliance.

CASH REGISTER AND ORDERS INPUTS

Popeyes Restauran, Keyport, New Jersey

January 2025-March 2025

Accurately entering customers’ orders into the system and relaying orders to the kitchen. Handling cash, credit, and debit card transactions, ensuring all payments are processed correctly and efficiently.

Giving customers receipts and any necessary change after processing payments. Keeping the cashier area clean, organized, and stocked with necessary supplies like receipt paper, pens, and napkins.

Assisting customers with inquiries about the menu, prices, or specials, and providing recommendations when needed.

Collaborating with servers, kitchen staff, and management to ensure a smooth dining experience for customers.

EDUCATION High School

central Board Of Secondary Educatio, New Delhi, India

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