Human Resource Data Management
Resume:
********@*****.*** 078-***-****
Mr. Sibusiso Hoho
Berlin
East London
5660
Cell: (078-***-****
********@*****.***
PERSONAL
Date of Birth: 1990 September 12
Place of Birth: 7 Schroeder Street Berlin, Eastern Cape, 5660 Citizenship: South African
EMPLOYMENT
PROFILE
My name is Sibusiso
hoho, . I am a graduate of
Lovedale Tvet College
with a National Diploma in
farming
management and a
National certificate (
Vocational ) which is
equivalent to matric/
Grade 12 in Primary
Agriculture. I hold in my
possession a Code 10 C1
drivers license and a PDP
The skills
and qualifications I
possess are a great match
for the requirements for
this position. In particular,
my
communication and
leadership skills make me
a great candidate for the
job. I am committed to
learning
any new skills on my own
to succeed in this role. I
am an enthusiastic, highly
motivated, reliable,
responsible and hard-
working person who is
able to work within a
group or independently. I
have a
proven track record in
Farming Management with
skills Financial
Ma-Sapu Financial Solution (Dibanani)
Sales Agent and debt collection agent
November 2023 – to date (12-month contact)
Sales Agent:
• Conduct market research and competitor analysis.
• Develop and execute sales strategies.
• Prepare and deliver sales presentations.
• Handle customer inquiries and objections.
• Provide product demonstrations or trails.
• Management sales pipeline and forecast sales performances.
• Maintain accurate sales records and reports.
• Colloborate with cross-functional teams (marketing, customer support) Debt Collection Agent:
• Conduct debtors to collect outstanding payments.
• Negotiate payment plans and settlements.
• Investigate and resolve disputes related to debts.
• Update and maintain accurate records of debt collection efforts.
• Meet or exceed debt collection targets.
• Review and analyze debt files for collection potential.
• Send letters, emails, and make phone calls to debtors.
• Process payments and update accounts.
• Conduct financial analysis to determine debtor’s ability to pay.
• Develop and implement effective collection strategies. Sidqcon Telemarketing and Remote Services
Call Center Agent and Outbound Call Sales
March 01, 2023 October 03, 2023
Call Center Agent:
• Answer customer calls, emails, or chats in a timely and professional manner.
• Resolve customer complaints, issues, or concerns.
• Provide product or service information, answers to frequently asked questions.
• Process customer orders, returns, or exchanges.
• Escalate complex issues to senior agents or management.
• Maintain accurate records of customer interactions. ********@*****.*** 078-***-****
Management, Human
Resource
Management, Data
Management ( Microsoft
word, excel, spreadsheet,
power point and outlook)
and
Maintainance
Management. Also have
knowledge in Marketing
and Sales with one year
experience.
Highly adaptable to new
surroundings and always
willing to learn new skills.
I am friendly and have a
good sense of humor
leading to building up a
good working relationship
with all colleagues ...
Outbound Call Sales
• Make outbound calls to potential customers to sell products or services.
• Generate new business leads and convert them into sales.
• Meet or exceed sales targets and performance metrics.
• Research and identify potential customers.
• Prepare and deliver sales pitches and presentations.
• Handle objections and negotiate sales.
• Process sales orders and documentation.
• Update customer relationship management (CRM) software.
• Conduct follow-up calls to ensure customer satisfaction.
• Stay up-to-date on product knowledge and industry trends Passion Wheels ( Chauffer Driver )
November 2021 – February 2023
• Pick up and drop off clients from Airport to their destination
• Private chauffeur service
• Provide Safety and exceptional service for our clients University of Fort Hare (Alice Campus), Eastern Cape, South Africa Intern: Risk and Vulnerability Science Center
January 14, 2019 – August 07, 2021 (Contract ended)
• Document Management, typing of minutes, filing and administrative duties, emailing reports, financial records and letters when required.
• Helping and monitoring in farming coperations that the university has started.
• Researcher in projects conducted by the university in collaboration with the National Research Council for Agricultural research.
• Assisting students with their practical work on and off the field. University of Fort Hare (Alice Campus), Eastern Cape, South Africa Assistant Technician and Agronomy Department
October 01, 2014 – June 30, 2016 (Contract ended)
Technical Assistant in Agronomy Department:
• Growing and monitoring specific crops requested by the University Agronomy Department.
• Lab assistant, keeping the lab clean
• Conduct farm trails on different crops, growth mediums and fertilizers for optimal growth.
• Poultry Farming
• Breeding of chickens for meat production or egg production
• Grow chicks and sell them – 3 days old chicks.
• Dairy management, milking of cows, dosing of calves and cleaning of milking parlor.
•
EDUCATION Lovedale Tvet College, King Williams Town, South Africa
• National Diploma: Farming Management - 2018
********@*****.*** 078-***-****
• Courses: Financial Management, Human Resource Management, Data Management, Management, Maintenance Management Lovedale Tvet College, King Williams Town, South Africa
• National Certificate: Primary Agriculture - 2013
• Courses: Advanced Plant Production, Animal production, Agribusiness, Farming Management and mechanization, English, Mathematical literacy, English (First Additional Language) Breidbach Secondary School, Eastern Cape, South Africa Senior Certificate, 2009
Mr. Kabelo Mofolo
MaSapu Financial Services
Supervisor
REFEREES
Ms Adila Ali
Sidqcon Telemarketing and Remote Services
Human Resource Manager
Dr. Locadia Zhou
University of Fort Hare (Alice Campus)
Director: Risk and Vulnerability Science Center
Contact this candidate