Project Management Problem Solving

Peter T. Van Dyck

Phone -1-717-***-**** Phoenix, AZ. 85022 ********@**********.***

Objective:

I am an organized, detail-oriented individual seeking an opportunity to establish myself with a company who values hard work, focus, integrity, and a passion for success.

Skills & Abilities:

Excellent organizational skills, including the ability to prioritize and manage multiple projects with competing priorities.

Broad experience at problem solving and conflict resolution, as well as managing customer expectations to achieve complete customer satisfaction.

Adept in both verbal and written communications.

Proficient in Microsoft Word, Excel, and have learned and managed several other company-specific data processing programs over the years.

Experience:

Maintenance Assistant, Bethesda Gardens 2019 – Present Phoenix, AZ

Perform general maintenance on apartments, buildings, and grounds of an Elderly Care facility, including personal interaction with residents, family members, visitors and staff.

oDaily chores determined by circumstances; performed routine tasks along with non-routine/emergency work orders which varied each day and were prioritized after careful analysis and carried out accordingly.

oThinking “out of the box” was a constant necessity as residents needs, maintenance issues and emergencies, as well as varied schedules were of utmost concern.

oPulling and using proper components to perform a task was of a high concern due to the resident’s safety and well-being could be compromised if attention to detail is not followed.

oKnowing my customers and co-workers depended on me to carry out my duties to the best of my ability, and consistently meeting those expectations, are a personal goal of mine which I take great pride in.

Inside Sales, Mid-States Supply Company 2011-2015 Harrisburg, PA

Supplied a variety of industrial valves, fittings and equipment for a national contract. Responsibilities involved sourcing, purchasing, order processing, billing, inventory management, client relations, project management.

Recognized for exceeding customer expectations through creative problem solving, i.e., personally delivered parts outside office hours on several occasions to keep clients business running, or sourced product through competitor to satisfy contract only after exhausting all other resources.

Handled products ranging in value from a few cents to hundred-thousand-dollar items sourced from both domestic and international suppliers.

Met strict deadlines through efficient time management and effective project management.

Chosen over 6 other staff members to run office and oversee all inside operations as office contracted and moved to new location. Personally maintained office output despite continued reduction in personnel.

Higher Education:

Scottsdale Community College, Pursuing General Business degree

References available upon request.

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