Customer Service Personal Trainer

Valentina Moreno

Bottle Server VIP Host

~ Contact ~

Coatesville, PA

Email : ************@*****.***

Phone: 610-***-****

Instagram: @justttvalentina

~ Education ~

Personal trainer Certificate

Private Pilot Certficate -

Chester County Aviation

( currently enrolled)

~ Work Experience ~

~ Skills ~

*Customer service & high-end hospitality

* Strong communication & interpretal skills

* HIGH-Energy, fast paced service and calm under

pressure

* Teamwork and collaboration

*Knowledge of high- end liquour brands

* Exeptional conflict resolution & problem solving

* Can host and throw the “Party of the Year”

* Outstanding Sales technique & Great

relationship builder

~ ABOUT Valentina ~

Experienced charismatic hospitality professional with a strong background in VIP customer service, luxury environment upscale environments, and sales. Skilled in creating an unforgettable guest experience in every aspect with a vibrant personality and maintaining a lively, high-energy atmosphere. Adept at working with high net-worth clients and handling fast/busy paced environments with confidence, enthusiasm and

professionalism. I have come a long way in my 4 years of experience providing exceptional customer service, while enjoying every step of the journey, learning and evolving through experience each day.

Customer Service Representative - Line service technician - Private Airport, Chester County GO Carlson

(Coatesville, PA) 2024-current

Escorted Premium high-net-worth clients to their private jets, providing personalized attention amd ensuring a seamless and luxury experience. Prepared catering, and flight service setups (ice, coffee, snacks, newspaper etc.) Maintained strong client relationships, delivering top-tier hospitality in a high pressure setting

Coordinated with private jet crews and staff to fulfill VIP requests efficiently and provide the best quality service.

Provide premium services and handled confidential client informstion with discretion

Assistant Manager - Mc Donalds - (Downingtown, PA) 2023 Led and managed a high volume team resulting in great efficiency and smooth daily operations.

Trained and motivated staff to deliver excellent customer service under high pressure conditions

Handled cash management, sales tracking, and product inventory. Developed strong multitaking and problem solving skill in a busy environment. Proivded the best cheering customer service to each customer with enthusiasm without an exception.

Contact this candidate