Kristen Robey
*********@*****.***
Ridge Spring, South Carolina
Summary: Highly motivated with experience in customer relations seeking a remote data
entry administrative assistant position where I can utilize my organizational skills and
positive attitude to help a company achieve its goals. I have worked in the customer
service industry on and off for over 10 years. I feel that my experience in customer
service gave me the ability to learn in a fast-paced environment, collaborate well with
others and multitask to succeed as an administrative assistant.
Senior Helpers, Lexington, South Carolina
Senior Support Worker- 02/2025- Present
Key Responsibilities: Support seniors with all aspects of their daily life, including social
and physical activities, personal care, mobility and mealtimes.
• Personal Care: Assisting with activities like showering, dressing, toileting, and
medication management.
• Mobility: Helping individuals with transfers, walking, and using assistive devices
• Meal Preparation and Delivery: Delivering meals, assisting with eating, and
providing support with dietary needs
• Household Tasks: Cleaning, laundry, and other household chores
• Providing social interaction, engaging in activities, and offering a listening ear
• Transportation: Assisting with errands, appointments, and other outings
• Greeting customers, answering questions, and providing assistance
• Handling products, ensuring food and human safety
• Assisting with medication management.
• Reporting changes in the individual's condition or needs.
• Identifying and addressing potential problems or safety concerns.
• Following a care plan or individual program.
• Take initiative to find extra tasks when scheduled duties are completed
• Offer support to team members and management as needed
• Take on extra shifts as needed
CVS – Edgefield, South Carolina
Store Associate, Certified Pharmacy RX- 03/21- 12/23
Key Responsibilities:
• Maintained high standards of customer service during high-volume, fast-paced
operations
• Communicated clearly and positively with coworkers and management
• Demonstrated accuracy and speed when handling currency and credit transactions
• Assisted management with inventory control and stock ordering
• Resolved complaints promptly and professionally
• Cross-trained and coordinated scheduling with team members to ensure seamless
service
• Mentored and trained new hires
• Handled multiple requests for service calmly and promptly
• Increased revenue for the organization by promoting customer care cards
• Diligently handled UPS package pick- up and distributions with care
• Aided customers in photo printing as needed
• As a certified RX, I aided in helping patients retrieve prescriptions
• Prioritize and handle multiple prescription orders
• Answer patient prescription questions
• Kept organizational customer flow in prescription pickup and drop off
• Schedule appointments for covid vaccinations as needed
• Took initiative to find extra tasks when scheduled duties were completed
Cakes Plus- Laurel, Maryland
Front Store and Bakery Associate- 2/2007- 3/2009
Key Responsibilities:
• Greet customers and supply excellent customer service
• Mastered point-of-service (POS) computer system for automated order taking
• Prioritized and handled multiple cake orders
• Consult with customers to discuss desired cake design
• Aided in store revenue by promoting store products
• Followed procedures for safe food preparation, assembly, and presentation
• Communicated clearly and positively with coworkers and management
• Demonstrated accuracy and speed when handling currency and credit transactions
• Assisted management with inventory control and stock ordering
• Built loyal clientele through friendly interactions and consistent appreciation
• Resolved complaints promptly and professionally
Kraft Werks, Inc.- Riverdale, Maryland
Office Assistant- 07/2006- 01/2007
• Maintain office files
• Data Entry
• Collect, sort, and enter invoices into record keeping system
• Input and track employees’ work hours.
Qualities and Skills: Customer Relations, Time Management, Problem- Solving, Multi-
tasking, Attention to Detail, Ability to work under tight timelines, Self-Reliance, Leadership
qualities, Interpersonal, Initiative, Motivation.
EDUCATION
Home School Curriculum- K thru 12 programs
Johnston Learning Center, High School Equivalency/GED
Certifications:
Pharmacy RX- 2022-2023
References upon request