Logistics Management Customer Service
Resume:
Procurement & Logistics Manager
I am a strong Procurement and Logistics management professional, with excellent customer service skills and over 17 years of experience working in different industries. I hold Chartered Diploma in Procurement and Logistics B.Com Honors in Logistics Degree, a Masters in Strategic Management from Great Zimbabwe University and a chartered Diploma in Procurement & Logistics
Education
Chartered Diploma – Procurement and Logistics Management CIPFM, Harare, Zimbabwe (2012)
Bachelor Of Commerce – Logistics Management Great Zimbabwe University, Harare, Zimbabwe (2017)
Masters Of Commerce –Strategic Management Great Zimbabwe University, Harare, Zimbabwe (Pending - Aug 2025)
PROFESSIONAL EXPERIENCE SUMMARY
Imports Purchases & Logistics Operations In Charge– ETG Parrogate Zimbabwe Pvt Ltd - 2024 to Date
Senior Logistics & Warehouse Manager – ETG Curechem Pvt Ltd- February 2019 to November 2023
Warehouses and Procurement Manager - Mota-Engil Africa – August 2017 – February 2019
Stores and Procurement Controller – Southern Region Trading Company – June 2014 - August 2017
PROFESSIONAL EXPERIENCE
ETG-PARROGATE – Harare 2024 –to date
Imports Purchases and Logistics Operations In Charge
The purpose of this role is to lead the procurement and importation of goods and manage transportation of the goods across international borders, ensuring compliance with local and international customs regulations & managing inventory of such products. Key Responsibilities Include:
Sourcing of products from international & Local markets, and establishing long lasting relations with reliable suppliers.
Lead international procurement and importation of products and ensuring correct documentation, HS Codes, INCORTERMS, and TARIFF codes are used
Supplier relations and performance management - Building strong supplier relationships, negotiating, and managing contracts, evaluating supplier performance, and mitigating supply chain risks
Continuously reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility and ensure continuous improvement and identification and realization of cost-saving and cost-reduction opportunities.
Managing the skills and competency development of operations staff, including training development and knowledge management capabilities.
Supplier Management: Negotiate favorable contracts, build strong supplier partnerships, and ensure timely delivery of goods and services
Implement an effective optimal inventory management system tot reduce inventory holding
Effectively manage warehouse operations (product receiving, - packaging of products, proper shelving, labelling and storage, & dispatching) which resulted in an increase in clients satisfaction and a reduction in number of Non Conformities being recorded for the department
Engaging and coordinating with, shipping lines, Transporters, Customs and Freight forwarders in scheduling and tracking of shipments, ensuring timely delivery of goods
Customer orders delivery scheduling, Load planning, Route planning and scheduling
Ensuring optimal delivery fleet utilization and ensuring that the fleet costs are maintained at minimum levels
ETG Curechem – Harare Feb 2019 –December 2023
Logistics, Manager
Procurement Function
Led strategic procurement – Created and implemented innovative and cost-effective procurement strategies that led to reduction of products Total Landing Costs by 15%.
Improved suppliers’ performance through performance management, fostering coordination and organization partnerships
Implemented supplies Risk Management Plan mitigated potential disruptions by strategically diversifying supply base for critical product lines
Negotiated prices and terms and conditions with suppliers and ensure that such negotiations are properly contracted, documented and filed according to company specifications
Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility and ensure continuous improvement and identification and realization of cost-saving and cost reduction opportunities.
Formulated procurement budgets, plans, policies, procedures, and controls that led to effective management of procurement function
Successfully used data analysis for customer demand and consumption patterns to set up correct reorder quantities, reorder levels and safety/ buffer stock – these reduced cases of stock outs and number of back orders
Supplier Market trend analysis
Logistics Management
Managed to improve fleet operational efficiency by ensuring optimal fleet utilization through loads consolidation, cross docking, transshipments and truck load maximizations.
Managed to improve customer confidence by 20% and won back disgruntled clients by tailoring delivery schedules to specific customer needs
Developed and executed a transport optimizing strategy for Exports and Import loads that reduced transportation costs by 20% and implemented
Ensuring that the Tariff codes that are being used are correct and advise the organization on the best practices that will help in reducing the total cost of supply
Worked closely with shipping lines, Customs officials, Port authorities, Freight Forwarders addressing bottlenecks that may have caused costly delays of movement and clearance of in transit cargo.
Warehouse Operations Management
Implemented an effective optimal inventory management system that reduced inventory holding by 15% at the same time increased customer order fulfillment rate by 20%.
Led cross functional team in designing and implementing of new warehouse layout and processes flows resulting in 30% increase in warehouse operations efficiency and a 25% reduction of labor costs
Effectively managed warehouse operations (product receiving, - packaging of products, proper shelving, labelling and storage, & dispatching) which resulted in an increase in clients satisfaction and a reduction in number of Non Conformities being recorded for the department
MOTA-ENGIL – HWANGE, ZIMBABWE AUGUST 2017 T0 FEBRUARY 2019
Warehouse & Procurement Manager
Negotiated prices and terms and conditions with suppliers and ensure that such negotiations are properly contracted, documented and filed according to company specifications
Negotiated prices and terms and conditions with suppliers and ensure that such negotiations are properly contracted, documented and filed according to company specifications
Successfully used data analysis for customer demand and consumption patterns to set up correct reorder quantities, reorder levels and safety/ buffer stock – these reduced cases of stock outs and number of back orders
Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility and ensure continuous improvement and identification and realization of cost-saving and cost reduction opportunities.
Effectively managed warehouse operations (product receiving, - packaging of products, proper shelving, labelling and storage, & dispatching) which resulted in an increase in clients satisfaction and a reduction in number of Non Conformities being recorded for the department
Successfully safeguarded warehouse operations and contents by establishing and monitoring security procedures that eradicated cases of stock theft.
Southern REGION TRADING COMPANY (1010 TECHNOLOGIES) – HARARE June 2014 – August 2017
Stores and Procurement Officer
Effectively led strategic sourcing and procurement process for the organization and ensured the organization got value for its money
Implemented stock replenishment system which reduced cases of stock out by 80%.
Enforced tight inventory control which reduced stock variances by 60%.
Improved stores security which eradicated stock theft cases form average of 4 per month to 0 recorded cases.
Introduced online tracking which improved visibility of in transit inventory – introduced web-based tracking of consignments
bluestar logistics – HARARE MAY 2007 – June 2014
Stores Officer
Compiling weekly and monthly analytical stock reports
Raising requisition and purchasing stock items and office consumables
Process GRNs for received items and services
Capturing stores issues notes and receipts in SAGE
Reconciling stores ledger to physical stock.
Managing of Fuel stocks
Supervision of Fuel issuers
References
Tapiwa Munyanyiwa
ETG Curechem
******.**********@********.***
J Machiwenyika
Bluestar Logistics
*****@*****************.**.**
Ngoni Chitsamatanga
Mota-Engil
*****.*************@****-*****.**.**
Robert Duri
Harare +263********* *******@*****.*** https://www.linkedin.com/in/robert-duri-06208337/
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