Procurement Manager Customer Service

JOSEPH G. ADAMS SR.

***** ******* ***** **. *******, Texas • 832-***-**** • ******@**************.*** • www.knowcompromise.com

BUSINESS SUMMARY

** + years as a Business Administrator: An accomplished action-oriented business consultant/project manager with integrity and trust and one who conveys first-rate oral and written communication skills. Organizer in building effective internal and external business relationships with commitment to manage change with positive results. Advance proficiency with applicable computer technology i.e., Microsoft Office, PowerPoint, Access, Ariba, Publisher, Word, e-mail, and Internet Services. Utilize creative methods for the development, implementation, and measurement of a company organizational goal so that maximum productivity, growth, departmental cost reduction and savings are achieved.

One who provided and lead effective Operational, Technical, and Contract Administration services to key senior management and functioned as lead non-legal contract reviewers for 3rd Party contractor/subcontractor relationships.

STRENGTHS

• Ability to envision and use key business initiatives to create opportunities to raise the “value added” bar for customers and communicate those ideas to internal advisors and senior management with positive results.

• Expertise in process assessment, sourcing strategy methodology and contract negotiations utilized when collaborating with external suppliers to achieve maximum productivity and cost savings.

• Ability to quickly integrate required skillsets when assigned to areas outside of core competency

• Excellent Project Management skills; Strong in Project implementing methodology, define of phase and milestones, defining scopes, development of work breakdowns, establish product and project controls, schedule estimating, conduct quality planning and communication.

• Skilled in building lasting relationships with external suppliers who manage projects in manufacturing, distribution, logistics, procurement, sourcing, and inventory management. PROFESSIONAL / LIFE EXPERIENCE

CBFC dba kNOw Compromise Solution, Business Consulting, Cypress, TX 2010 - present President and CEO Facilitate sustainable business development with clients through participatory needs analysis, process mapping, non-legal contract analysis, technology transfer, project planning, implementation, monitoring, and close-out evaluation.

• Project Manager and documenter of client internal business needs for Process Mapping

• Monitor of job progress for meeting promise date to the Client.

• Designer of Packaging, Documentation, and Shipping process requirements of Deliverables to Client.

• Validate effectiveness of use of all ordered material against the job after completion for addressing potential discrepancies

• Design Process for Purchasing Requisitions for internal and external field service jobs.

• Design and Validate Supplier invoices for timely payment.

• Lead facilitator for creating training and coaching customer internal and external teams in a learning environment for successful transfer of knowledge.

• Design and lead Close out meeting with client to ensure external and internal job effectiveness. Klein Independent School District - Houston, TX 2012 - 2021 Volunteer Mentor at Nitsch Elementary School. Work with school mentoring two 4th grade kids and helped with 5th grade boys after school program (Nitsch Knights). JOSEPH G. ADAMS SR.

• Experience Continued •

United States Environmental Services (USES), Deer Park, TX 2010 - 2015 Map all inner company key business requirements across four business units in Texas and Louisiana so that a new company could be formed along with the implementation of a new Service Entry system as the repository of all internal and external business data. Siemens Enterprise Communications 1984 - 2009

Manager, USA Strategic Procurement, Houston, Texas 2003 – 2009 Responsible for 3rd Party supplier relationship with all Procurement related activities nationwide as well as providing overall support and guidance as a resource and key team member for internal procurement need.

• Collaborated with internal business units and line managers to identify low-cost suppliers, develop cost models, and execute company-wide purchasing strategies.

• Developed, implemented, and maintained a preferred supplier structure consisting of technology partners and low-cost suppliers.

• Developed supplier engagement process to streamline and ensure accurate and timely delivery of purchase orders.

• Audited internal and external supplier engagement processes to minimize internal risk and to improve overall supplier management process.

• Monitored internal business systems to ensure accuracy, timely tracking, and contract compliance.

• Designed a comprehensive Task Matrix workbook used companywide to measure all 3rd party business partner Request for Quote (RFQ) to support external customer job opportunities more effectively.

Manager, Quality / Process Consultant –ISO 9000 2000, Dallas, TX 1997 – 2003 Responsible for ISO quality related activities within the organization including conducting internal audits, training, and ISO 9000-2000 compliance. Promoted to USA Procurement Manager

• Interpreted manufacturing product, service specifications and quality documents to ensure successful delivery of implementation plan to achieve predictable positive customer results.

• Successfully managed company related quality activities required for the design and servicing of telecommunication equipment thus developing a model of repeatable and sustainable processes.

• Implemented quality policies and procedures, inspection plans, quality performance trends and continuous improvement initiatives and completed inspection forms to ensure quality requirements were achieved.

• Conducted successful internal audits as Lead Auditor limiting company exposure.

• Developed and implemented companywide SAP Training Work Instructions for Process Managers to conduct regional SAP employee training. Various Mgt. & Technical Field Technician Positions, Dallas, TX 1984 – 1997 Supervised 25+ field technicians for the installation and servicing of customer telephone equipment to include daily activities of forecasting, selling and installation of additional telephone equipment sold to installed base customers. Promoted to Quality Manager

• Created a team environment that maximized employee productivity output.

• Realigned Move Add Change (MAC) Planner forecasting methodology and service area to ensure positive selling results.

JOSEPH G. ADAMS SR.

13126 Bristol Berry Dr. Cypress, Texas • 832-***-**** • ******@**************.*** • www.knowcompromise.com

EDUCATION:

Dates Institution Degree, Diploma, or Completion Certificate 2019 –Current Grace School of Theology Major: Christian Leadership Bachelor of Arts in Biblical Studies 2012 –2015

1980 -1990

1976 - 1980

Liberty University

U.S. Army (Veteran)

L.B. Landry Sr. High

Degree: Associate of Arts Interdisciplinary Studies Louisiana and Texas National Guard – Honorably Discharged High School Diploma

CERTIFICATIONS:

Dates Institution Degree, Diploma, or Completion Certificate 2016 –2017 Supply Chain

Management National

Certification

CSCMP Certifications: Customer Service Operations, Supply Management and Procurement, Supply Chain Management Principles

2004 - 2009

Global Academy for

Professional Training

Team Conflict – Resolving Team Conflict; Strategic Decision Making, Leadership Development – The Importance of Negotiation Strategy

2001 – 2009

American Management

Association

Management and Leadership Communication Training

1999 – 2001

CEEM Quality Training

ISO 9000:2000 Auditor Training (RAB/02/US/073); ISO 9000 Internal Auditor Course (99-0201US-53997), Auditing to ISO 9000 Administration & Technology Standards (98-0203US- 49889)

SPECIAL BUSINESS CONSULTANT SKILLS /TRAINING:

Business: Budget Analysis & Management Supplier Contract - Labor & Material Price Negotiator Business: Accounting Fundamentals Business Contracts (Non-Legal) Business: Fair Labor Standards Act (FLSA) Conflict Resolution / Team Building Techniques Trainer Process Consulting Strategic Planning & Development Procedures Implementation Policy & Procedure Management Key Performance Indicator Metrics Quality Management Assessment Business Needs Assessment Customized Vendor Strategies BUSINESS & PERSONAL REFERENCE

Provided upon request

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