Lydia O'Dell
Data Entry Clerk
Barrington, IL ***10
**********@*****.***
Professional Summary
Dynamic, self-directed, and effective results-driven administrative professional seeking the Data Entry Clerk utilizing exceptional secretarial, strong organizational, discretion, problem solving in every task, and communication skills to bring in a desire to succeed in a fast-paced environmental office administrative procedures.
Authorized to work in the US for any employer
Work Experience
Assistant Manager
First Green-Palatine, IL
May 2014 to April 2025
Responsible for being the first point of contact for both the landlord and tenants to ensure that each tenancy runs smoothly from start to finish.
• Received, reviewed, analyzed, researched, and responded to all written correspondence, including verifying clients' correct information and tenants' matters in compliance with regulatory guidelines.
• Researched necessary information and resolved tenant issues.
• Reviewed documents such as lease contract, co-signer agreement, security deposit form, and other written materials for accuracy and completion.
• Provided written confirmation and documentation of completed research and outcomes and responded to tenant complaint correspondence per regulatory guidelines.
• Maintained comprehensive knowledge of services and procedures.
• Ordered office supplies, equipment, and other necessary requests.
• Oversaw escalated complex cases and provided problem resolution leadership.
• Ensured the landlord is properly versed in interviewing skills, tenants’ choice, and legal concerns.
• Made recommendations for selecting the right applicants, advancement of property value, and evicting tenants.
• Performed quality control initiatives and verified applicants' employment and address information on applications.
• Monitored the building cleanness, tenants’ complaints, and living conditions to ensure professionalism, knowledge, and competency align with property standards promptly.
• Provided administrative support in the areas of selecting the right tenants, rent fee, personnel records, and confidential forms.
• Provided leadership to support the landlord to make the right decision of selecting right tenants, advancement of property value, and evicting tenants. Scanning Clerk (Temporary Position)
GCG Financial-Deerfield, IL
October 2014 to May 2015
• Ensured all documentation is completed or updated promptly and accurately and is scanned, logged, filed, stored, or preserved by organizational guidelines.
• Received, verified, and confirmed all financial document with confidentiality.
• Reviewed and scanned, faxed, filed, and copied all documents into new imaging.
• Opened the correct process in Computer System were applicable.
• Noted and sent files to Records for storage as proper.
• Organized and scanned all document into digital archiving system.
• Produced digital copies of financial documents for retention purposes.
• Determined the type of correspondence and completed on strict time deadlines.
• Evaluated all documents are error-free.
• Updated and supported tasks and activities in required databases. Education
Associate in Business Administration
Harper College - Palatine, IL
January 2018 to July 2020
BFA in Interior Design
Harrington College of Design - Chicago, IL
2005 to 2009
Skills
• Microsoft Powerpoint (6 years)
• Customer service (10+ years)
• Office management (10+ years)
• Writing Skills (10+ years)
• Time management (10+ years)
• Management (10+ years)
• Office experience (10+ years)
• Clerical experience (10+ years)
• Practice management (10+ years)
• Proofreading (6 years)
• Personal assistant experience (6 years)
• Sales (9 years)
• Leadership (10+ years)
• Microsoft Word, Excel, Powerpoint, Outlook, Office Management, Client Service (4 years)
• Microsoft Office (10+ years)
• Interior Design (4 years)
• Finance and Accounting (Less than 1 year)
• Property Management (10+ years)
• Negotiation (10+ years)
• Administrative experience (8 years)
• Property management (10+ years)
• Typing (6 years)
• Microsoft Excel (6 years)
• Computer skills (7 years)
• Leadership Experience (10+ years)
• Public Relations (3 years)
• Conflict management (10+ years)
• Research (6 years)
• Typing (10+ years)
• Sales Experience (10+ years)
• Organizational skills (10+ years)
Certifications and Licenses
Professional In Human Resources
July 2020 to Present
Associate in Human Resources Business Administration TESOL Certificate
June 2013 to Present
This is the ESL teaching certificate.
Driver's License
Additional Information
Organizational and Interpersonal Skill-Consistently recognized by colleagues for prioritizing a schedule and multi-tasks to meet specific project deadlines in maintaining confidential files Administration and Management- Business and management principles involved in strategic planning, resource allocation, coordination of records, and production of various business correspondence Problem Solving & Decision Making – Quickly identify and implement necessary solutions that boost productivity and efficiency across the organization Computer - Proficiency in MS Office Excel, Word, PowerPoint, Abode Reader, and Outlook (Ability to type 55wpm)