Chhaya Patel
Parsippany, US 973-***-****
Professional summary
Administrative Assistant with extensive expertise in inventory management and vendor communication, developed over 15+ years in dynamic retail environments. Proficient in Microsoft Office, IBM AS/400, and Excel, with a strong focus on accuracy and efficiency in executing sales plans and price maintenance. Demonstrates advanced communication and critical thinking skills, aiming to leverage experience in a collaborative team setting to drive operational success. Employment history
Kings Supermarket Home Office Assistant manager Parsippany, NJ 2007 - Present
• Coordinate vendor communication for inventory and stock updates, ensuring accuracy.
• Manage daily orders for 33+ store locations, maintaining efficient operations.
• Train new hires, facilitating smooth onboarding and departmental integration.
• Resolve billing discrepancies between finance and vendors, ensuring smooth transactions.
• Process recalls, adhering to FDA and USDA protocols for safety and compliance.
• Streamlined cross-departmental communication by implementing efficient vendor management protocols and maintaining accurate inventory tracking systems.
• Spearheaded comprehensive price maintenance initiatives while managing complex billback processes to optimize operational efficiency.
• Developed and executed strategic sales plans across grocery, dairy, and frozen departments, ensuring seamless inventory flow and market competitiveness.
• Orchestrated multi-vendor relationships to maintain optimal stock levels while coordinating with internal teams for enhanced inventory accuracy.
• Revolutionized circular proofing processes by implementing systematic quality checks, reducing errors, and improving promotional accuracy.
• Implemented automated vendor management system for 33+ stores, reducing processing time and enhancing inventory accuracy through systematic data analysis. Lord & Taylor Sales Associate Rockaway, NJ
2014 - 2018
• Identified customer needs, and recommended products, boosting customer satisfaction and sales.
• Maintained product displays, managed inventory, and ensured a clean and organized sales floor.
• Acquired product knowledge, promoted benefits, driving significant sales growth.
• Resolved customer inquiries, enhancing shopping experience and loyalty.
• Collaborated with the team, achieved departmental sales targets consistently.
• Streamlined inventory management processes and optimized product displays, leading to enhanced customer engagement and improved sales performance
• Analyzed customer preferences and buying patterns to create targeted product recommendations, strengthening customer relationships
• Partnered with team members to implement cross-merchandising strategies and maintain visual standards across departments
Just-A-Buck Owner Secaucus, NJ
1999 - 2006
• Led operations, improved inventory systems, increased profitability.
• Implemented sales strategies, enhanced customer interactions.
• Managed hiring, training, fostered efficient team environment.
• Orchestrated comprehensive retail operations while maximising store performance through effective inventory control and team development.
Sorrell Co. – Garment Manufacturing Company Shipping Manager Jersey City, NJ 1989 - 1999
• Coordinated logistics, ensuring on-time product delivery to retailers, enhancing client satisfaction.
• Executed accounting duties, including invoicing and billing, improving financial accuracy.
• Facilitated interdepartmental communication, optimizing workflow and operational efficiency.
• Led cross-functional teams to implement automated tracking solutions, enhancing operational efficiency and minimizing shipping errors in garment distribution.
• Orchestrated inventory management and quality control processes, ensuring accurate product tracking and maintaining high customer satisfaction rates.
Education
New Jersey City University, School of Business, New Jersey, US Data Entry Specialist Certificate
Skills
Microsoft Office Excel
Outlook Word
IBM AS/400 BlueZone
APEX Price Advisor
Edge Inventory Management
Customer Service Team Leadership
Critical Thinking Communication
Languages
English (Native) Gujarati (Native)
Hindi (Native)