Laboratory Medical Technologist

Carlos S. Gonzalez Jr., MT (ASCP)

Cell: 214-***-****

Email: **.********.******@*****.***

Alternative email: ********@***.***

Summary: Laboratory Administrator with 30 plus years of Clinical and Anatomical experience at six acute care medical centers and one surgical hospital. Competent in all sections of the laboratory that includes: Blood bank, Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Molecular PCR and limited microbiology studies. I have developed and proven my managerial abilities by maintaining and integrating best laboratory practices across various clinical teams at multiple healthcare sites. My experience includes various software implementation and upgrade enhancements, coordinating equipment start up protocols and timelines, strong departmental financial and fiscal accountability. Incorporated laboratory processes to assure and support designated Trauma Level (2 and 3) are met with laboratory responsiveness and testing turnaround times. As a director my primary goals includes team building, staff accountability, cost control measures utilizing established productivity standards and overtime hour’s reduction, monitoring staff requirements, assure staff is current with CEU requirements, and sever as a resource for all team members. I am knowledgeable in all functions of the laboratory and can demonstrate proficiency skills as required or needed. I am fully capable of assisting my coworker without difficulty. My strength is data driven and expertise in presentation of lab quality initiatives or statistical information related to turn around times and quality records. I have developed strong collaborative relationship with all hospital directors/managers as well as medical directors, pathologist, Emergency Room physicians or physician assistances and nursing staff, including Hospitalists regarding ongoing laboratory service or laboratory related issues. As an active member of numerous multi-disciplinary teams, I am a highly motivated leader, active in all departmental operations, business development processes, and service line reorganization if necessary. I am an active participant in hospital hiring leadership processes and a member active in hospital wide policy review committees

Education

1984. Registry ID. (MT 159146)

American Society of Clinical Pathology (ASCP)

1990 – 2003 Management Business Core courses (completed 24 credit hours)

University of Texas- Rio Grande Valley Edinburg, Texas

2023 Lamar Unversity working on acquiring post graduate degree

1984 Bachelor of Science in Medical Technology

Minor in Biology/Chemistry

University of Texas- Rio Grande Valley Edinburg, Texas

Work Experience

April 10, 2018 – February 2024

Director of Laboratory

Medical City Allance formally

Wise Health System-

Parkway Surgical Hospital

Fort Worth, Texas

Manage All Operational and Administrative Laboratory Functions including competency requirements for Nursing services and technical staff. Competent in all sections of the laboratory that includethe following procedures: Blood bank, Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Molecular PCR and limited microbiology studies.

Accomplishments for Wise Parkway Surgical Hospital

oImplemented SafeTrace Blood System Software

oImplementation of Auto Verification processes to improve lab efficiency processes

oResponsible for compliance of all Point of Care testing and Wise Health System- Monticello Diagnostic Imaging Center in Burleson, TX.

oImplementation of Orchard/Harvest Laboratory Information System- August 2018

Laboratory staff training as a super user

Validation of all testing phases including reference lab interface and anatomic pathology validation reports

oManaged, organized and implemented timeline for Ortho Diagnostic Vitro 4600 Chemistry analyzer

oQuality Utilization presentation for Blood usage and Anatomic Tissue presentations

oContinuation of POCT personal competencies that encompass all areas of the clinical laboratory

oResponsible for procurement audits and Blood transfusion administrative handling and distribution documentation audit

oTrained lab staff in Blood Marrow assistance processes

oStandardized a system-wide anatomic pathology ordering processes for WISE Health System

oParticipate in numerous committees pertaining to patient care services

oResponsible for all QA laboratory presentations utilizing power point, Microsoft word and or Microsoft Excel programs.

oImmplementation of Point of care testing instrument platforms

oCurrently active CAP inspector team member

oCertificate acquired for FEMA ICS-100 and ICS-700 Emergency Management training

June 2014 – May 2017

Administrative Director of Clinical and Anatomic Pathology

Knapp Medical Center 227-bed acute care facility Weslaco, Texas

52 full time employee supervisor with 8 direct report leaders

(In addition: Supervised 15 procurement team members)

Competent in all sections of the laboratory that includes: Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Molecular PCR and limited microbiology studies

Project Manager of laboratory accreditation and inspections based on Joint Commission and College of American Pathology criteria. Recipient of exemplary ratings by the College of American Pathologist’s (CAP) Laboratory Accreditation Program with less than 2 Phase deficiencies during my tenure

Sustained exemplarity internal benchmark standards on over 2.5 million tests per year with a monthly average labor hours vs. procedures ratio at 0.11 over the 0.15 standard

Implemented software and instrumentation including Siemen Rapid Point 500 Blood Gas instrumentation, Siemens Chemistry EXL systems, BioFire PCR system, McKesson Paragon laboratory information system software and SunQuest PowerPath pathology software

Created a system wide laboratory courier transport system benefiting the clinical and anatomic pathology services

Updated Anatomic Pathology information system and equipment and staining processes.

Administrator and contributor to internal-use laboratory performance improvement/quality assurance reports and corporate standard (Prime Healthcare System) reporting requirements. Implemented a laboratory daily indicator process for trending laboratory outliers. Results identified areas of patient care delays and potential critical issues. Built best practices for the laboratory department, referral reference testing and patient care

Trainer in the education of Customer Service program A.I.D.E.T for Hospital wide employees

Contributor to 11 medical center committees, multiple service contracts (laboratory, reference laboratory and pathology), implementation of department policies adhering to government requirements and laboratory employee policy standards; Communication facilitator between medical directors and senior management

Member of leadership council; participated in hospital patient care rounding assignments-Based efforts on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) guidelines

Responsible for industrial and all in-patient accounts for billing compliance. Prepared and finalized pathology service billing invoices included Prime Healthcare surgical hospital–Harlingen Medical Center; Assessed all laboratory supply orders–included standing purchase orders–before submission to Material Management to assess cost saving opportunities; Maintained the laboratory capital and finance budget

Team member for CAP accredited laboratories across Texas cities including Austin, Dan Antonio, and Houston area

Managed all procurement team members

Select accomplishments at Knapp Medical Center

2017

Coordinated a partnership with senior assisting living facilities administrators for monthly Senior Health Fair events

2016 – 2017

Streamlined workflow and improved turnaround reporting times by 24 hours

2016

Coordinated Siemen Rapid Point 500 Blood Gas instrumentation and implemented network communication systems with Harlingen Medical Center network server which interfaced with laboratory’s McKesson Information systems that allow Respiratory staff to improve reporting outcomes at the Emergency and ICU Departments which allowed staff to adjust patient treatments and ventilator settings as needed

2016

Coordinator of a pathology outreach program; Increased laboratory billable procedures and oversaw an estimated $1.2 million in revenue

2016 – 2017

Saved the medical center $70,000 through successful contract negotiation of blood component usage and transfusion services

2016 – 2017

Improved customer satisfaction survey results by optimizing the laboratory outpatient registration processes

2015

Negotiated laboratory service contract with Weslaco Regional Rehab Medical Center for all patient testing, estimated over $10,000 monthly revenue

2015

Established a transport system that provided laboratory courier services to established clients and clinics; Extended this system to include inter-departmental requests

2015

Collaborated with Laboratory Medical Director and Chief Medical Officer which improved blood and blood component usage; Presented new blood transfuse criteria to the Medical Staff

2014 – 2015

Improved test reporting by 15% largely with restructured laboratory testing and blood administration processes

2014

Improved patient outcome, reduced inpatient lab testing, minimized pharmacy drug utilization, identified $60,000 in savings and increased outpatient revenue by 25% through implementation of microbiology PCR testing protocol for respiratory, GI, and blood microbial identification

November 2005 – April 2014

Mission Regional Medical Center 297-bed acute care facility Mission, Texas

Administrative Director of Laboratory Services

Administrative Director of Mission Maternity Clinics

54 full time employee /supervisor with 6 direct report leaders

(Responsible for 16 procurement team members)

Established a point-of-care testing laboratory site within the Emergency Department that improved Laboratory and Emergency Department turnaround times by 60%; Implemented and maintained all service contract agreements for the laboratory, pharmacy, nursing services and the hospital’s PEVCO transport pneumatic tube system; Implemented and oversaw two physician laboratories for waived testing

Administrative Clinical Manager for maternity clinics that consist of one nurse practitioner and three supportive staff members. Audited performance improvement and management quality assurance reports for the laboratory and maternity clinics to meet Joint Commission and CAP Regulatory Standards

Prepared the laboratory’s accreditation application process and all associated inspections; Received an Exemplary Rating by the College of American Pathologists–averaging one deficiency per inspection during my tenure; Authored laboratory quality assurance reports focused on turnaround timing for various lab tests and blood utilization; Prepared a three-year laboratory and maternity clinic capital budget for equipment

Maintained proactive collaboration with the CNO, COO and Maternity Clinics Medical Director to assure best practices; Reviewed and implemented actions that best monitored laboratory and maternity clinic quality measures; Contributed as a member in various quality assurance committees

In-serviced in A.I.D.E.T customer service initiatives and provided in-service to hospital staff

Managed procurement team members to meet department objectives and goals

Competent in all sections of the laboratory that ncludes: Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Molecular PCR and limited microbiology studies

Select accomplishments at Mission Regional Medical Center

2014

Implemented Blood Culture (BC) ID molecular department which improved the reporting time from 18 to 24 hour period to less than 2 hours after a BC positive detection

2013

Implemented the region’s first microbiology molecular program; Yielded positive care service results and increased outpatient laboratory annual revenue by $55,000

2013

Reduction of blood product expenditures through successful contract auditing

2013

Saved $107,000 in blood and blood component cost by revising and implementing blood transfusion criteria

2012

Served as the Interim Director of the Cardiopulmonary and Respiratory Department for 10 months

2011

Implemented a hospital-wide laboratory and pharmacy transport pneumatic system connecting patient care nursing areas

2010 and 2013

CAP Laboratory inspection leader yielding results of 0 deficiencies across all sections of the department on consecutive inspections

2010

Increased profit by $1.3 million through acquisition of a nearby hospital’s Anatomic pathology service contract

2008

Implemented outreach outpatient pre-employment drug testing centers for major employers in the Rio Grande Valley including Stripes Convenience Stores, H.E.B. Grocers and Walmart as well as other national accounts

2006

Established and maintained a point-of-care testing site within the Emergency Department that improved Laboratory and Emergency Department turnaround times

2006 – 2014

Coordinated annual community health fair screening events that attracted 2,000 participants each year

2006 – 2014

Developed an employee and community health wellness testing program serving 150 participants each month which increased available services by 20%

July 2000 – November 2005

South Texas Health System (Universal Health System) - Area Assistant Lab Director

Assigned Responsibilities: McAllen Heart Hospital 60-bed Specialty Cardiac Hospital McAllen, Texas

Edinburg Regional Medical Center 127-bed acute care facility Edinburg, Texas

Edinburg Children Hospital 115 Bed Edinburg, Texas

Responsible for 36 full time employees and 4 direct-report team leaders

Organized and planned all laboratory accreditation standards -achieved above satisfactory rating for 2001 and 2003

Competent in all sections of the laboratory that includes: Blood bank, Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Limited microbiology studies

Accomplishments as: Assistant Director of Laboratory Services /McAllen Heart Hospital and

McAllen Medical Center 500-bed acute care facility McAllen, Texas

Coordinated staff at the McAllen Heart Hospital and McAllen Medical Center laboratories

Served as Implementation Coordinator of Mediware HemoCare (Blood Bank) 6.0 and 6.1 software suites which allowed facilities to share patient information (PHI) more efficiently

Organized and prepared quality assurance PowerPoint presentations for Area Director

CAP accredited laboratory with 0 deficiencies

November 1995 – July 2000

Laboratory - Manager

MedCath Heart Hospital 60-bed Specialty Cardiac Acute Facility McAllen, Texas

Founding committee member for the hospital’s laboratory department

Accomplishments:

●Competent in all sections of the laboratory that includes: Blood bank, Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Molecular PCR and limited microbiology studies

●Developed and implemented a full Microbiology department in compliance with CAP Standard requirements

●Lead and organized all laboratory accreditation standards to achieve satisfactory rating for 1999, 2001 and 2003

●CAP accredited laboratory with 0 deficiencies

November 1984 – November 1995

Various Section Supervisor Titles, listed below

Valley Baptist Medical Center 500-bed acute care facility Harlingen, Texas

●Section Supervisor for Blood Bank and Hematology/COAG/UA

●Chemistry and Special Chemistry Supervisor

Night Supervisor, Evening Supervisor, Section Supervisor

Testing technologist, Competent in all sections of the laboratory that includes: Blood bank, Hematology, coagulation and urinalysis, Chemistry, and serology procedures. Limited microbiology studies

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