Human Resources Account Management
Resume:
Callen Pisone
*** ***** **. ********** ** 15243 • 724-***-****
Operations and Sales
Accomplished and results-driven professional with comprehensive experience in sales, installation, building operations, and account management.
Adept at implementing cost-effective solutions to enhance operational efficiency, safety, and sustainability. Proven ability to drive revenue growth through strategic prospecting, consultative selling, and customized solutions. Skilled in nurturing and expanding client portfolios while consistently exceeding sales targets. Exceptional interpersonal and communication skills, combined with deep understanding of market dynamics. Expert in building and maintaining solid relationships with internal and external stakeholders. Well recognized for streamlining processes and boosting overall productivity. Highly proficient in building and maintaining Cell Tower sites. Deeply familiar with industry-related software programs such as SAAS and salesforces. Proficient in speaking rudimentary American Sign Language (ASL).
Areas of Expertise
•Account Management
•Contract Negotiations
•Sales Generation
•Strategic Planning & Execution
•Project Coordination
•Vendor Management
•Team Leadership & Coordination
•Process Improvement
•Risk Assessment & Mitigation
Career Experience
Director of Human Resources, Gordon Terminal Service Company, Mckees Rocks(1Year Contract) 2023 – 2024
Oversaw end-to-end tasks related to payroll, human resources, and logistics operations for two locations in Pennsylvania and New Jersey. Established harmonious and productive working relationship with internal/external stakeholders to gain mutual benefits.
●Ensured smooth execution of operations by leading recruitment, hiring, and termination processes.
●Successfully resolved wage dispute between management and union through negotiation.
Director of Operations Aurora Electric (2015-2023 installation and maintenance) 2015 – 2023
Served as project manager, overseeing coordination between multiple construction companies and internal staff to ensure timely and cost-effective project delivery. Very experienced with running Telco, Cat5 and Coax cables.
-Ground Work
●Install steel structure and ice bridge over site to protect from ice and weather.
●Install D.C. power cabinets with cables and battery back up.
●Install and run Telco, Cat5, and Coax lines above and below ground.
-Top End Tower Work
●Install radio and antennas up on top ran the fiber lines from ground to top.
Additional Experience
Director of Operations, Health Care Service Group, Green Tree (2 years)
1099 Contract Sales-Steel distribution, Centre Foundry, Southern Pa Northern WV (1 year)
Certified Behavioral Technician, Achieving True Self (2Years)
Operations Coordinator, Washington Financial Bank (2 Years)
Managing Director, Coughlin’s Law Kitchen & Alehouse (2015-Present)
General Manager, Carson City Saloon (10 years)
Education
Bachelors of the Arts Degree Major in Business Administration Minor in Paralegal Studies
Mount Aloysius College, Cresson, PA
M.B.A
Grand Canyon University online
Licenses & Certifications
Certificate in Paralegal Studies
Certified Behavioral Tech for Special Need Children
Honors & Awards
President’s Club-Washington Financial Bank - All Four Quarter
Gold Member’s Club-Success Financial Solutions - 2 years in row
2019 Cleanest Retirement Home-HCSG
Co-Founder, UPMC Kathy Vetere Cancer Research Foundation - 2006 – Present
Board Member for One Day to Remember
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