Data Entry Medical Center

Lissette Grigoli

******************@*****.*** 845-***-****

PROFILE

Dynamic Administrative Supervisor at Montefiore Medical Center with a proven track record in streamlining operations and enhancing patient relations. Expert in financial administration and document management, I successfully improved reporting accuracy and efficiency. My strong communication skills and problem-solving abilities have consistently driven team productivity and regulatory compliance.

SKILLS

Office Management

Data Entry Management

Communication Skills

Patient Relations

Invoice management

Medical insurance

Problem solving

Accounts Management

Financial Administration

Account reconciliation

Scheduling coordination

Document management

Report preparation

Administrative management

EMPLOYMENT HISTORY

Administrative Supervisor

Montifiore Medical Center The Bronx, NY Jan 2023-Mar 2025 Provided guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols. Managed regulatory compliance, payroll, scheduling, and HR staffing needs while ensuring an optimal environment for patients and associates.

Conducted budgetary and financial analysis to support unit operations. Developed strategies for streamlining day-to-day operations that increased productivity across the organization.

Delegated work to staff, setting priorities and goals. Developed and implemented policies and procedures to ensure compliance with relevant laws and regulations.

Maintained accurate records of employee attendance, leave requests, payroll information and other related documents.

Monitored inventory levels of office supplies to ensure adequate stock was available at all times. Program Administrator

Montifiore Medical Center The Bronx, NY Jan 2021-Dec 2023 Maintained timekeeping and payroll systems using Kronos, while preparing annual reports and budget reports.

Oversaw staff and maintained personnel files, ensuring compliance and efficient operations. Streamlined reporting processes, improving accuracy and efficiency. Successfully coordinated readiness rounds and provider visits to enhance service delivery. Organized and maintained documents, files and records. Responded promptly to inquiries regarding services available through specific programs initiatives.

Administrative Secretary

Confidential Organization Jan 2020-Oct 2023

Provided comprehensive administrative support to the Chief Division, managing schedules, communications, and office logistics.

Developed and maintained filing systems, ensuring easy access to information and documents. Assisted in the preparation of reports and presentations, enhancing the efficiency of team operations.

Additionally served as a Surgical Coordinator for the cancer center, facilitating connections between patients and medical staff while ensuring compliance with medical billing processes. Streamlined office processes, reducing administrative response time by 20%. Coordinated meetings and events, improving attendance and engagement by implementing effective follow-up strategies.

Administrative Secretary to Chief Division

MONTEFIORE MEDICAL CENTER Jan 2017-Dec 2021

Provided high-level administrative support to the Chief Division of Breast Surgery & Breast Surgical Oncology.

Responsibilities included accounts management, financial administration, and data entry. Coordinated patient appointments and referrals, ensuring seamless communication across departments.

Assisted in managing employee business expenses and travel reimbursements, utilizing software such as Epic for efficient operations.

Enhanced patient relations and communication through effective scheduling and follow-up. Successfully maintained accurate financial records and facilitated timely reimbursements. Office Coordinator II

Montifiore Medical Center The Bronx, NY Jan 2015-Dec 2017 Maintained timekeeping and payroll systems, utilizing Kronos for accuracy. Developed contracts and ensured efficient filing and communication processes. Used judgment and initiative in handling confidential matters and requests. Managed office budget to handle inventory, postage and vendor services. Developed work schedules according to budgets and workloads, covering priority tasks. Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.

Sr. Accounting Surgery Clerk

Montefiore Medical Group The Bronx, NY Jan 2012-Dec 2015 Gathered patient information, managed care requirements, and obtained necessary authorizations.

Verified coverage and collected payments while responding to billing inquiries. Conducted accurate registrations and maintained data integrity across multiple systems. Achieved a high level of accuracy in billing and patient registration processes. Developed strong relationships with patients and staff to facilitate smooth operations. Sr. Accounting Clerk

Montifiore Medical Center The Bronx, NY Jan 2011-Dec 2012 Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements. Utilized IDX and BAR systems to streamline operations. Analyzed discrepancies between actual figures reported in accounting system versus expected figures based on supporting documentation provided by clients. Managed Accounts Payable process from invoice entry through payment disbursement. Responded promptly to inquiries from customers regarding billing or payment status. Sr. Accounting Clerk-Medical Group

North Division Jan 2009-Dec 2011

Provided key administrative and reception support in a fast-paced ICU environment. Managed a high volume of telephone calls and performed various clerical functions, including data entry and scheduling transportation for patients. Enhanced patient flow by efficiently managing appointment scheduling. Maintained accurate records and documentation to support clinical staff. Receptionist

NEPHROLOGY & HYPERTENSION ASSOCIATES Jan 2007-Dec 2008 Facilitated communication between patients and staff, handling data entry and appointment scheduling.

Maintained a welcoming environment for patients while managing office operations. Improved patient satisfaction through effective communication and scheduling. Streamlined data entry processes to enhance office efficiency. EDUCATION

Bachelor: Sociology, Elementary Education

Lehman College Bronx January 2008

A.A.S.: Early Childhood Education

SUNY Valhalla January 2004

REFERENCES

References available upon request.

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