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Systems Analyst Software Development

Location:
Nairobi, Nairobi County, Kenya
Posted:
April 23, 2025

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Resume:

* ****

CURRICULUM VITAE

Bio Data

Family name : Muia

Other names : Hezron Mainga

Date of birth : November 1984

Nationality (passport holder) : Kenyan

Email : ******.******.****@*****.***

Contact : +254*********

Skype ID : hezron.mainga

LinkedIn Profile (Scan QR code)

Education

INSTITUTION [FROM – TO] DEGREE/ DIPLOMA / CERTIFICATE OBTAINED Simplilearn.com PMP® Certification Training, PMBOK version 6 Computer Society of Kenya [2022] Secure ERP Implementation Computer Society of Kenya [2019] Cyber Security Training Computer Society of Kenya [2019] Microsoft BI Development Simplilearn.com [2021 - Present] Master Data Scientist University of South Wales, UK. [Feb 2016 –2018] Master of Business Administration (MBA) Management Development Institute – Gambia [Jan 2016 – Dec 2016]

Postgraduate Diploma in Gender and Development (PGDGD) Instructing.com, LLC [April 2017- October 2016] PMP® Training, Project management; PMBOK version 5 University of Aberdeen [2015] Africa: Sustainable Development for All Microsoft Partner University [June2013- June 2013] Microsoft Desktop Infrastructure and Office 365 Administration

Targit University, [June 2010 – Aug 2010] Professional Certification in Business Intelligence development/ data analytics

Jomo Kenyatta University of Agriculture and Technology, Kenya. [April 2006-Dec 2007]

Bachelor of Science in Information Technology

Jomo Kenyatta University of Agriculture and Technology, Kenya [April 2004 – March 2006

Diploma in Information Technology

Mbooni Boys High School [Feb 1999 - Nov 2002] Kenya Certificate of Secondary Education Language skills: Indicate competence on a scale of 1 to 5 (1 - excellent; 5 - basic) LANGUAGE READING SPEAKING WRITING

Kamba Mother tongue

English 1 1 1

Swahili 1 1 1

Membership of professional bodies

Project Management Institute (PMI) – Member ID: 4037855

Microsoft Certified Professionals (MCP) – Certification No. F092-4419

Targit Business Intelligence Certified professional CURRICULUM VITAE

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Other skills

Leadership, Database development and management, Gender and Development, Research, Data / statistical analysis, Software development, Capacity building specialist, Donor relations, team management Current position: Systems Analyst/ Developer, Kenya Civil Aviation Authority Years with the firm: 6 Years

Key qualifications (relevant to the assignment)

Business Process Re-engineering – Review of processes to enhance operational efficiency

Organizational Management – Working with a diverse team of over 600 professionals in different regional offices

Software Development - Analysis, design, development & testing, and implementation of software

Software project management – Leading a battery of software analysts, developers and interns and coordinating their efforts to build solutions that enhance the Authority’s effectiveness.

Team management – Working to ensure that group synergy is achieved in a model tech-company

Solution Portfolio Management – Managing the Authority’s software portfolio including completed and ongoing software projects as well as developing concept papers for the new solutions and mobilizing funding for the various projects.

Business Stakeholder Management – Engaging stakeholders within the Aviation industry by building synergy on new innovations

Innovations Management- Championing development of new products and improvement of existing products within the Authority.

Change Management- Assisting with the transition of key systems by handling both human, technology and environmental factors.

Communications management - Regularly communicating new features and benefits to partners, customers, and other stakeholders

Stakeholder Management – Planning, coordinating and execution of various stakeholder engagements across the Kenyan Aviation Industry

Specific experience in the region (Long term):

COUNTRY FROM -TO

Gambia April 2014- October 2017

Kenya January 2008 – March 2014

Certifications

70-761 Querying Data with Transact-SQL, Targit Business intelligence Certified Professional, SharePoint 2010 Administrator, SharePoint 2010 Configuration

Specific Technical Competencies

Microsoft ® Office (professional - expert), SharePoint®, Geo-spatial Information Systems (ArcGIS, Google maps), Office 365 administration and implementation, Visio, SPSS

Disc Operating System (DOS), Microsoft ® Windows Operating System, Linux, Windows Server, SharePoint Server 2007-2016.

Microsoft ® SQL Server, Oracle, PostgreSQL, MySQL, HSQLDB, MongoDB, Microsoft Access, Microsoft Excel, Internet Information Services (IIS) and Apache Server.

C#, JAVA, Python, C, C++, PHP, JavaScript and HTML, XML, JSON, Flask, Django, Visual Basic, ASP.NET, Pascal, Delphi, CSS, AJAX, jQuery, R, .NET framework

Project management, Portfolio management, Strategic planning, and analysis

Microsoft Cloud, Google Cloud, Amazon cloud services International Courses

Basic Security in The Field I (BSITF I), UNDSS, Basic Security in The Field II (BSITF II), UNDSS, Ethics and Integrity at UNDP, Scaling Up Local Innovations for Transformational Change, UNDP, The Gender Journey: Thinking Outside the Box (Programme Staff), UN, UNDP Information, Classification and Handling, UNDP Legal Framework: What Every Staff Should Know Basic Legal Framework of UNDP, Administrative Law and Corporate Issues and Claims, United Nations Course on Prevention of Harassment, Sexual Harassment and Abuse of Authority Professional experience (Next Page)

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# PERIOD LOCATION COMPANY POSITION

DESCRIPTION

1.

June 2018 -

Present

Nairobi, Kenya

Kenya Civil Aviation

Authority

Systems

Analyst/

Developer

Main Role

- Subject Matter Expert (SME) in process Automation Duties (relevant to the assignment)

- Managing Core Automation functions of the Aviation Safety and Security Oversite directorate of the Authority

- Managing Automation of other Directorates (Corporate And ANS)

- Managing Integrations Project with Government Payment gateways (e-citizen payment gateway)

- Working with departments to analyze functional business processes and design specifications.

- Developing design documentation including logic flow charts and system architecture diagrams.

- Translating detailed designs to various computer software

- Coordinating several infrastructure Projects for the Authority

- Managing Products Licensing portfolios for servers and development products

- Coordinating stakeholder engagements on Automation initiatives

- Formulation and implementation of physical and logical access strategy

- Implementation and Monitoring of the ICT Strategy

- Ensuring Compliance of ICT Systems and Institutional data to national and international standards

- Risk Management champion for ASSR innovation projects

- Formulation of Cost, Schedule, and Scope baseline for Automation projects

- Testing (creation and implementing of test plans. Conducting module and system testing to ensure accurate results and optimal performance), debugging and refining computer software to produce the required product.

- Enhancing existing programs by analyzing and identifying areas for modification.

- Maintaining documentation on internal and external (if necessary) to application source code that will best support future maintenance.

- Preparing required documentation, including both system-level and user level documentation.

- Maintaining systems by monitoring and correcting software defects.

- Working closely with other staff, such as project manager, user departments, graphic artists, UX designers, other developers, and systems analysts.

- Training and supporting users during new systems deployments across all KCAA establishments - Other Ad-hoc responsibilities as assigned

3 P a g e

- Business development expertise- Coordinating the company strategy to gain a considerable market share in Kenya and in other African countries (Aviation ICT innovations projects). 4 Page

2.

Apr 2014 - Oct

2016

Banjul,

Gambia

United Nations

Development Fund

(UNDP) / Office of the

Vice President and

Ministry of Women

Affairs

(OVP/MoWA) -Gambia

Database

Systems and

Capacity

Building

Specialist

Developing and supporting database systems & infrastructure for the Office of the Vice President and Ministry of Women Affairs, Government of Gambia

Responsibilities

- Overall project manager

- Project implementation team leader/ Manager

- Chief Solution Architect for AGDI and GMIS databases

- Liaison between UNDP, the government of the Gambia and other stakeholders

- Advisor and Director of ICT services, Office of the Vice President, and Ministry of women affairs and its constituent departments

- Risk management, Quality and cost Control, procurement, communications, integration management

- Business process analysis/ Capacity building specialist (Both Technical and End-users)

- Decentralization and Deployment of AGDI Database Infrastructure across 11 pilot points - Gambia

- Rolling out SharePoint for document management and enterprise collaboration at Women’s bureau 3.

Jan 2011 –

March 2014

Nairobi, Kenya

Attain Enterprise

Solutions Ltd

Senior

Systems

Consultant

Responsibilities

- Development and maintenance of a web-based Portal for Energy Regulatory Commission.

- Senior Projects lead, Business Intelligence (BI) components of software projects, SharePoint 2010 projects, and

.NET projects.

- Software design, development using .NET framework,

- System Integration (Microsoft Navision Dynamics with SharePoint 2010).

- Integration of SQL reporting and Analysis Services.

- Development of an SQL reports Portal including dashboards for top-level managers.

- SharePoint Server Configuration and Administration, SQL Server implementation and Maintenance, Business intelligence development and implementation, Office 365 Implementation, customization, and support 4.

Aug 2009 –

Jan 2011

Nairobi, Kenya

Attain Enterprise

Solutions Ltd

Systems

consultant

Responsibilities

- Development and maintenance of a web-based database portals using SharePoint Server 2007,

- Microsoft SQL Server 2008, Windows Server 2008, Internet Information Services for Coffee Research Foundation

- A team member in developing and maintaining a mobile content Portal for Safaricom Kenya using Oracle WebLogic 8.1, Sun Solaris 10 systems administration, RedHat server implementation, systems architecture, and design documentation.

5.

Feb 2009 –

July 2009

Nairobi, Kenya Blue eyes Africa

Consultant

- A team member in developing and maintaining a web-based Portal for Kenya Data Networks using CoreMedia Web portal framework, database design on PostgreSQL and J2EE infrastructure. 6.

Dec 2008 –

Jan 2009

Nairobi, Kenya Nairobi Institute of

business Studies

Tutor - An IT tutor in Databases, Networking and Computer theory 7.

Feb-May 2008

Nairobi

Ministry Of Finance,

Kenya

IT Intern - Developed a Donor Fund management System using Borland Delphi 7 5 Page

Projects

The Airline Master

Airline master is a flagship aviator software system for aviation service providers including Certified Air Operators, Civil Aviation Authorities (CAAs), Approved Maintenance Repair Organizations (MROs), Airports, Air Navigation Service Providers (ANSPs), Approved Security Agencies, Original Equipment Manufacturers (OEMs).

Integrated Civil Aviation Authority Safety & Security Oversight Management System (ICAASSOMS) ICAASSOMS is a flagship aviator software system for Civil Aviation Authorities (CAAs)

Automation of ASSR, EASA and ANS directorates (Integrated Civil Aviation Authority System) – over 900 processes automated.

Automation of the Kenyan Aircraft Register

Automation of Approved Maintenance organizations module for Airworthiness department

Development of Online procurement systems

Improvement Of Performance Management System

Automation of the Employee of the Year module of Staff care system

Coordination support of the ERP system (MS Dynamics NAV 2019)

Automating Personnel Licensing department to streamline storage and issuance of Aviation personnel licenses as well as revamping the Licences issues by the Authority Others

Survey Design and Data analysis - Women Socio-economic Survey and NGO / CSO Mapping Projects, Gambia

Gender Management Information System and African Gender and Development Index (AGDI) Database, Office of the Vice President and Ministry of Women’s Affairs, Gambia

Mapping of irrigation projects and Water catchment areas for Ministry of Water and Irrigation (GIS Project), Kenya

Retirement Benefits Authority Risk Based Supervision System (NAV 2009 R2 SharePoint 2010 Implementation), Kenya

PCA/ Partners (Contracts) Database, UNICEF Somalia

Meeting Management system, Kenya

EPRA Regulatory Management Information System, Kenya

Coffee Industry database Portal, Coffee Research Foundation Kenya

Safaricom Mobile Content Delivery System, Kenya

Donor Funds Management System for Ministry of Finance, Kenya Hobbies

Innovative research

Farming

Musician

Software development

References

1. Capt. Mary Kai

Chief Operations Officer

Penial Air Limited

Mobile: +254*********

2. Dr. Tracy Kimathi

Flight Operations Inspector

Kenya Civil Aviation Authority,

Mobile: +254*********

3. Victor Mutisya

Chief Technology Officer,

Skyplus ltd.

Mobile: +254*********



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