Quality Assurance Specialist Ii
Resume:
KIMBERLY MARTINEZ
West Jordan, Ut. 84081
*********@*****.***
Experience
Bankruptcy Paralegal
Vive Financial – Draper, UT.
May 2022 to Present
I work as a Bankruptcy Specialist, I am the only representative within the Company that handles the Bankruptcies. I receive emails daily from the Courts notifying me of varies Orders as well as new filings, discharges, dismissals, concerted cases and much more. I work in cardholders accounts and process the documents received from the courts. I also contact Attorneys to verify legal representation for cardholders while they are in the process of filing for a Bankruptcy. I maintain professional and confidential relationships with cardholders as well as maintaining confidentiality with all information I come in contact with. I also contact cardholders to collect on balances for accounts that have been dismissed making the account collectible. This position requires a great attention to detail as well as the ability to work under pressure and in a fast paced work environment. Multitasking is a key factor as well. Bankruptcy Specialist II,
Select Portfolio Servicing - West Valley City, Ut. February 2020 to April 2022
Utilized several data bases to locate various legal documents, ensured all documentation
was signed and notarized. Uploaded complete files electronically to clients cases, then sent documentation to the court so that the Bankruptcy could be finalized. 2
Utilized exceptional organizational skills, attention to detail, meeting all deadlines set forth. Recognized as a top performer
Service Coordinator II
Nelson Laboratories - Salt Lake City, UT.
July 2005 to January 2020
Medical inspection of products as well as up sale to enhance products resulting in cost efficiency. Supervised office staff, coordinated testing for priority as well as routine testing. Completed all tasks assigned, meeting strict deadlines. Obtained a two year certificate in Customer Care. Daily contact with
Sponsors, via phone and email. Provided updates on turnaround times, preliminary reads, as well as final reads, Tracked all studies from beginning to end. Handled all discrepancies and oversaw the quality care of the samples being tested. Shipped out and received all irradiated samples. Ordered supplies daily, implemented a systematic system which aided in monitoring inventory daily. Implemented 5S structure within my section enhanced revenue and boosting productivity. Education
Associate in Mass Communications
Associates in Applied Science
Salt Lake Community College - Taylorsville, UT.
UTJune 2003 to July 2006
Skills
Quality Assurance
Project Planning
5S
Computer networking
Non-profit accounting
3
Kaizen
Cash register
Google Docs
Bookkeeping
Typing
QuickBooks
Computer literacy
Supply chain
Quality Control
Process Improvement
Quality assurance
Customer service
Quality control
Root Cause Analysis
Customer service
Databases
Google Docs
Databases
Time management
Computer Networking
Laboratory experience
Sales
Transcription
CRM software
Team management
Data warehouse
5S
Root cause analysis
Restaurant experience
Leadership
Team Management
Quality Management
Serving
4
Project Coordination
Logistics
Project planning
Project coordination
Accounts receivable
Lean Manufacturing
QuickBooks
Project Management
Supervising experience
HubSpot
Microsoft Excel
Accounts payable
Data warehouse
Accounting
Accounts payable
Lean
Lean
Supply Chain
Project Leadership
Accounting
POS
Tableau
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