Supply Chain Quality Control

STACY E. CROCKETT

**** ******* **., *********, ** 75146 972-***-**** ********@*****.***

Professional Summary

Results-driven and dedicated with wide-ranging experience planning and leading operations involving small- to medium-sized manufacturing environments for over 20 years. Track record devising, evaluating, and implementing continuous process improvements to minimize waste and reduce costs while maximizing quality and yield. Instrumental in effective quality control and safety programs, encouraging proactive participation across the manufacturing floor. Solid communicator; success building cohesive teams focused on production goals and safety. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Outstanding performer in employee development and negotiation within manufacturing. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of operations. Recognized for inspiring team members to excel and encouraging creative work environments. Technically competent and analytical with excellent interpersonal and communication skills. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Top Skills

Business Negotiation/ Critical Thinker

Supply Chain Management/ Strategies

Team Supervision & Training/People Management

Safety & Regulatory Compliance

Lean Manufacturing

Data Entry and Data Processing

Forecasting, Scorecards & KPIs

P&L Management & Cost Controls

Budget Development & Change Management

Policy / Procedure Development

Dependable and Deadline Oriented

Planning and Organizing

Work History

Desoto Independent School District-Security/Compliance Officer- Desoto, TX 05/2018 to 07/2022

Uphold strict security and safety procedures to protect the schools from financial losses due to insubordination or careless mismanagement.

Work with facility and school management to provide meaningful solutions to meet the district’s policies.

Devoted special emphasis to the students to be more attentive and resilient to maintain trust and integrity.

Developed team communications and information to carry out proper procedures and policies.

Collaborated with school management to identify ways to improve services for school

Improved quality processes for increased efficiency and effectiveness at school events.

Managed, advised and trained new support staff in initiatives and processes.

Crockett for Christ-Janitorial Services-Owner/Operator 01/2014- Present

Manage and train staff members on the responsibilities of cleaning buildings and other facilities to ensure that they are cleaned correctly and according to the client's instructions or standards.

Monitor a checklist of routine or daily cleaning chores assigned to specific chores or areas and then inspect the work to ensure it has been done satisfactorily.

Often interview applicants, train new employees and prepare performance reviews as well render disciplinary action as needed.

Train workers on how to use the proper protective gear when cleaning potentially hazardous areas.

Effectively communicate to staff the importance of good time-management skills to be able to prioritize tasks in a logical manner.

Consistently growing the business to gain new clients by maintaining a strong favorable reputation with current clients in the industry of reliable service.

Frito Lay -Processing Manager- Irving, TX 01/1999 to 12/2013

Researched issues and took appropriate action to ensure speedy resolution.

Mentored departmental team, boosting efficiency, success and morale among employees.

Evaluated and assessed performance of employees to ensure production and data targets were being met.

Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Collaborated with teams to define business requirements for organizational processes, materials purchasing to meet production requirements and quality standards to achieve productivity standards and adhere to accuracy standards.

Equipped and organized facility to comply with company strategy for online and offline quality controls.

Analyze process workflow, employee and space requirements, equipment layout; implement changes.

Provided observations, took measurements and performed tests at various stages according to quality control plan.

Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.

Drove productivity and operational improvements that resulted in significant savings and improved profit margins.

Circuit City- Sales Counselor – Irving, TX 11/1997 to 11/1998

Negotiated manufacturing service agreements and quality standards.

Devised, deployed and monitored processes to boost long-term business success and increase profit levels 75%.

Built strong relationships with clients by following up on previous purchases and suggesting new products.

Conducted forecasting to determine possible changes and issues for supply chain business.

Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.

Maintained store equipment, including computers, printers and fax machines.

Reduced customer service complaints 30 % by designing new methods of resolution.

Identified and communicated customer needs to supply chain capacity and quality teams.

Frito Lay-Route Sales Manager- Irving, TX 05/1993 to 11/1997

Plan, assign and oversee daily route projects to ensure servicing clients as per standards policy and procedure.

Responsible for selling and merchandising Frito-Lay's complete line of quality products to existing and new accounts.

Increased company profit 60% by meeting and exceeding sales goals beyond growth expectations.

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

Communicated best practices among on-site and external personnel to align efforts and goals.

Improved productivity of customer service team by leading training initiatives and revamping schedules, reducing overtime 30%.

Oversaw and improved route deliveries worth more than $20,000 per year through efficient coordination of territorial alignment.

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Built strong relationships with clients by following up on previous purchases and suggesting new products.

Frito Lay- Material Handler- Irving, TX 05/1992 to 05/1993

Coordinated daily work strategies, following oral and written instructions to properly move and ship products.

Reviewed inventory reports and activity to ensure correct documentation.

Used hand-held scanners and physical logs to accurately track item movements.

Quickly answered all job-related inquiries of supervisor to deliver ETA and date on anticipated task completion.

Maintained inventory of shipping materials and supplies through our warehouse management system.

Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.

Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility while observing standard safety procedures.

Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.

Performed cycle counts and inventory control to accurately track product levels.

Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.

Education

Arkansas State University - Jonesboro, AR- Bachelor of Science: Graphic Design; Minor- Design Engineer

Member of National Honor Society, President of Student Council, Athletic All American, Football Captain

Certifications in Safety Trainer, Forklift Operator (Sit down, Pallet Jack, Cherry Picker) and Quality Inspection

Owner of the Period-Frito Lay 2007, 2009, 2010

The Adjuster School #33399 – Katy, TX Completed: June 2023

Skilled in several WMS such as SAP, Oracle, JD Edward with quick ability to learn others

Computer skills include Microsoft Word, Office, Outlook, PowerPoint and Excel

Xactimate X1 Training

Certifications/Licenses

Insurance Adjuster License – Department of Insurance in Texas Issued: August 31, 2023

Texas Online All-Lines Adjuster Certificate Issued: June 15, 2023

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