Medical Assistant Customer Service

SHAMYA COSBY

SNELLVILLE, GA

470-***-**** ***************@*****.***

PROFESSIONAL SKILLS PROFILE

A dependable and responsible individual who is ambitious, flexible, professional, organized, and 100% committed to the workforce. I am extremely hard-working and like to exceed my set goals. I adjust to my surroundings quickly and have no issue altering my mindset to grasp new concepts.

EDUCATIONAL/PROFESSIONAL EXPERIENCE

CLINICAL

Prepare rooms for patient examination.

Physical examination and vision screening.

Record all pertinent office visit (CC) information and collect patient history.

EMR System Experience: Kareo, Tebra, eClincal Works

Other System Experience: Availity, GRITS, Humanity, Setmore Zebra, Vocera,

FRONT OFFICE/CLERICAL

Schedule, check-in and collect payments.

Verify insurance benefits and process insurance claims.

Process doctor referrals and pharmacy calls.

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EMPLOYMENT

GETLABS Atlanta, Georgia; April 2025-

Certified Mobile Phlebotomist PRN

* Verify patient Identification prior to start of scheduled appointment

* Travel to patient homes for venipuncture procedures

* Collect various blood samples and cultures

* Maintain HIPAA and OSHA compliance at all times

* Mobile centrifuge processing, chart uploading, and same day lab drop off

QUEST DIAGNOSTICS Atlanta, Georgia; December 2022-

Certified Clinical Medical Assistant (Mobile Examiner/Phlebotomist) PRN

* Travel to client homes and places of business

* Perform life insurance and paramedical exams after confirming identification

* Take manual vitals and measurements

* Complete blood draws and urine sample collection

* Centrifuge processing, chart uploading, and FedEx overnight shipping

VACCINE DISTRIBUTION CENTER Fulton, Georgia; March 2023-April 2025

Vaccine Coordinator/ Pharmacy Technician/ Epidemiologist

*Order ancillary medical supplies, medications, and vaccines as needed

* Manage and update COVID-19, Influenza, RSV, and MPOX vaccine inventory

* Maintain freezer and Ultracold temperatures for vaccine storage and transfers

* Fill vaccine/ ancillary orders for Georgia with DPH, CORE, AFCEMA, and IRC at Fulton County Election and Operation Center

* Organize, upload, and store sensitive patient information to GRITS and Teams

* Maintain OSHA and CLIA compliance

* Attend and contribute to team meetings

PREMIER PRIMARY CARE Snellville, Georgia; April 2024- October 2024

Certified Clinical Medical Assistant/ Phlebotomist

* Prepare rooms for patient examination

* Take vitals; assist with patient examination, telephone triage

* EKG; venipuncture; urinalysis, COVID-19 testing, administering injections, vaccinations, and medications

* Data Entry using EMR system eClincalWorks

RAPID STAFFING STRIKE Portland, Oregon; September 2023- October 2023

Travel Phlebotomist (Kaiser Permanente Westside Medical)

* Report to hospital Laboratory for briefing, mobile cart, Zebra, and Vocera

* Visit ICU, ER, L&D patients

* Perform Rainbow and STAT draws for admitted patients

* Transport samples with a Pneumatic Tube System

MOBILE-VAX Alpharetta, Georgia; February 2022-March 2023

Medical Assistant/ Phlebotomist/ Community Outreach

* Travel to various CORE sites in Metro Atlanta

* Set up and disinfect the workspace

* Log COVID-19 and Influenza vaccine inventory at the beginning and end of each shift

* Manage cooler and log vaccine temperatures

* Collect consent, vaccinate patients, and upload pull-sheets

AMBULNZ Carnival Cruise Line Miami, Florida; June 2022- October 2022

Certified Clinical Medical Assistant (COVID Testing Technician)

* Travel assignment for Carnival Cruise Line

* Test 1000+ crew members three times a week using BinaxNow, Flow Flex, and QuickVue

* Test passengers upon request depending on symptoms and close contacts

EUROFINS Celebrity Cruise Line, Norwegian Cruise Line; New Orleans, Louisiana; December 2021- May 2022

Certified Clinical Medical Assistant (COVID Testing Technician)

* Travel assignment for Celebrity and Norwegian Cruise Line

* Test 1000+ crew members three times a week using Accula PCR

* Test passengers upon request depending on symptoms and close contacts

BALANCED LIFE HEALTHCARE SOLUTIONS Buford, Georgia; May 2020-November 2021

Certified Clinical Medical Assistant/ Phlebotomist

* Prepare rooms for patient examination.

* Take vitals; assist with patient examination, telephone triage.

* EKG; venipuncture; urinalysis, COVID-19 testing, administering injections, vaccinations, and medications

* Schedule appointments, Data Entry

EDUCATION/CERTIFICATION

Basic Life Support (BLS) certification

(A.H.A.) ~ Norcross, Georgia; March.2023

Medication Technician

Elite Medical Academy ~ October.2022

Clinical Medical Assistant, Phlebotomist, EKG Technician (NHA) 2021

Atlanta Career Institute ~ Norcross, Georgia; February.2021

Certification Number: E8Z2A2A3 Expiration Date: 11/29/2025

High School Diploma

Grayson High School ~ Loganville, Georgia; May.2018

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