Customer Service
Resume:
Kaiyan Sylvester
Dorchester MA, 02125
*****************@*****.***
SKILLS
Specializing in customer service offering 4 years of experience. Excellent computer and office management skills. Outstanding interpersonal skills and thrives working in groups as well as alone. Recognized for a positive attitude, resourceful problem-solving abilities and a proactive approach to completing each task.
EXPERIENCE
Boston Market - Cashier
December 2020 - January 2021
Championed superior standards of service while spearheading front-of-house operations and taking in-person orders, as well as drive-thru and online orders within a busy, high-volume setting.
● Responsibilities included meal and dessert preparation, inventory control and restocking and sanitation standard compliance. Owned opening and closing procedures and accurately processed transactions.
● Displayed the ability to thrive in fast-paced, continually evolving environments while balancing various responsibilities, as well as a willingness to contribute any effort for operational success. Sandals Grand Antigua - House Keeping
January 2021 - January 2025
1.Maintained cleanliness of guest rooms, common areas, and hotel facilities according to company standards.
2.Restocked supplies and reported maintenance issues to ensure guest satisfaction and safety.
3.Provided exceptional customer service, responding promptly to guest requests and concerns.
4.Followed proper procedures for handling cleaning chemicals and linens.
EDUCATION
Princess Margret School - High School Diploma
June 2021 Obtained
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