Customer Service Medical Billing
Resume:
Susan Filosa-Gordon
***********@*****.***
Objective:
To obtain a full-time position as a Medical Biller and Coder, utilizing my experience in healthcare and customer service.
Summary:
I am highly organized and responsible, with a strong work ethic and attention to detail. I have experience working in medical billing and coding and knowledge of medical terminology and anatomy through my education and previous work experience. I have a strong background in customer service, data entry, and record keeping.
Education
Medical Billing and Coding Intensive Program/Kingsborough Community College, the City University of New York (CUNY), Brooklyn, NY Sep2022 - Feb2023
Associates of Arts in Liberal Arts/ Kingsborough Community College, the City University of New York (CUNY), Brooklyn, NY Sep2007 - March2010
Certifications:
Certified Billing and Coding Specialist (CBCS) / National Healthcareer Association (NHA) March 2023
Certified Professional Coder (CPC) / American Academy of Professional Coders (AAPC) May 2023
Skills
•Strong understanding of medical billing and coding and coding systems (ICD-10, CPT and HCPCS)
•Proficient in medical billing software and practice management systems
•Strong attention to detail and ability to multi-task
•Excellent writing and verbal communication skills
•Proficient in Microsoft Office Suite
•Strong problem-solving, analytical, and organizational skills
Professional Experience
Community Care Pharmacy LTC Dec 2023-Current
●Processed 100+ daily incoming medication orders within the senior community and or all other facilities for adults and children
●Fulfilled 100% of medication orders with patient safety as priority working closely with pharmacists
●Managed inventory on hand making sure medications are available for processing all orders
●Executed excellent customer service to ensure a friendly and helpful experience
Precision LTC Pharmacy, Farmingdale, NY
Medical Biller and Coder Nov. 2015-Jul. 2023
•Correspond with clients/residents to resolve billing issues and inquiries
•Gather insurance information for reprocessing claims
•Update and maintain billing records/invoices
•Collect, post and manage account payments and invoices
•Monitor and update ICD-10 and CPT codes as needed
Urban Radiology, Brooklyn, NY
Sonographer Intern Sep. 2014-Oct.2015
•Obtained diagnostic readings from cardiac ultrasound imaging and issued reports
•Document studies conducted and assisted Licensed Technician
•Analyzed studies for diagnostic reporting and obtained images for referral cases
•Performed recommended measurements and calculations before each examination
Contact this candidate