Customer Service Driver's
Resume:
Janet Bradley Knight
Crystal
Wells
Place,
Pensacola, Florida
32514
(850)
•
EDUCATION
Unloa
College,
Cranford,
NJ
Criminal
Justice
(60
Credit
hours),
June
1977
-
May
1979
Pensacola
State
College.
Pensacola.
Florida
Clerical Administrative
Assistance
and
Date
Entl)'
Program,
June
1976
-
Dec.
1976
EXPERIENCE
Department
of
Highway
Safety
&
Motor
Vehicles,
Pensacola,
FL
Administrative
Hearing
OJ]i«r Junt
1994.July
20U
(Retired)
• Provided customer service to
the
public
pertaining
to
their
driving
privileges
• Conducted f onnal
and
informal
hearings
on
contested
suspension
of
driving
privileges
• Conducted show cause
hearings
for
customers
requesting
corrections
to
their
driving
record.
conducted
hardship
hearings
for
customers
seeking
limited
driving privileges during
suspension,
conducted
medical
investigations
to
detennine
if
driver
was
capable of operating a
motor
vehicle
safely
• Provided assistance to courts
and
private
attorneys
regarding
jurisdictional
issues, legislative
updates,
and
Florida
State driver's
license
statues
•
Reviewed
DUI
packets
to
add
proper
administrative
suspension
to
driving
records
•
Scheduled,
coded,
and
issued
subpoenas
for
hearings
and
evidence
•
Conducted
legal
research
on
state
statutes
and
court
opinions
•
Reviewed
and
evaluated investigative
reports,
hearing
reports,
hearing
affidavits,
and
alcohol evaluations
to
make
a
determination
regarding
modification
or setting aside driver's
license
sanctions
Administered
oaths
for testimony,
and
examined
relevant
evidence
from
law
officers,
attorneys,
and
witnesses
to
sustain,
amend,
or
an
administrative
suspension
and
submitted
a
final
order
of
finding
Safety
&
Motor
Vehicles,
Pensacola,
FL
rSepL 1990-June 1994
reports
of
investigative
findings
,
prepared
evidence
for
court
and
testified
in
court
regarding
investigative
findings
um:~
and
alleged
offenders
and
assessed
evidence
to
file
decision,
documented
decision
and
justification
for
ental
review
of
suspected
fraud
to
determine
need
for
further
recommended
actions
in
fraud
cases
s license
and
motor
vehicle
records,
and
obtained
&om
other
agencies
to
update
or
correct
a
drivers
record
investigations, served
suspension,
cancellation,
and
conducted
investigations
for
hardship
driver's
license
I
- .
•
Testified
as
custodian
of
record regarding DMV driving records
Department
of
Highway Safety
&
Motor Vehicles, Pensacola,
FL
DHSMV
Driver
License Examiner
April
1984-SepL 1990
• Issued driver's license and identification cards and administered driving skills test and written tests
• Reviewed required documentation
to
issue new, renewal, and
restatement
of
drivers licenses
• Secured funds for payment
of
fees
OTHER
SKILLS/CERTIFICATIONS
National Judicial College
in
Administrative Law Certification, specialized case management and preparation for petitions
of
writ
of
certiorari training from Florida Department
of
Highway Safety and
Motor
Vehicles and the National Judicial College, standard office equipment operation, proficient use of
Microsoft Office.
Contact this candidate