Gowri Surendhiran
Business Analyst *+ Yrs. Exp M. Phil in Computer Science Agile Practitioner
**********@*****.*** 609-***-**** Green Card Holder (No Visa Sponsorship Required)
OBJECTIVE
To utilize my skills in business analysis and Agile methodologies to deliver efficient, user-centered solutions while fostering collaboration and driving organizational success.
PROFESSIONAL SUMMARY
As a Business Analyst with 2+ years of experience, I specialize in requirement gathering, system design, and collaborating with stakeholders to deliver efficient and user-centered solutions.
My expertise includes creating detailed workflows, use cases, and technical documentation to bridge the gap between business and development teams.
Proficient in tools like Jira, Confluence, and SQL, I work closely with cross-functional teams to manage backlogs, coordinate UAT sessions, and ensure successful project delivery.
With a strong foundation in Agile methodologies, I am committed to optimizing processes, improving communication, and delivering solutions that align with organizational goals.
I have hands-on experience in Power BI for creating reports and dashboards that support data-driven decision-making.
SKILLS
PERSONAL TRAITS
Business Process Analysis
Requirements Gathering & Documentation
Jira (Task & Ticket Management)
Confluence (Document Management)
Power BI (Data Visualization & Reporting)
Microsoft Word (Documentation & Formatting)
Microsoft Excel (Data Analysis, Reporting, Spreadsheets)
Project Management (Agile, Waterfall)
Testing & Quality Assurance
Stakeholder Communication
SQL & Data Querying
Microsoft Office Suite
Trustworthy
Strong Problem-Solver
Excellent Communicator
Positive Attitude
Focused and Goal-Oriented
Solution-Oriented
Hardworking
Determined
Adaptable
Collaborative
Resilient
Good Team Player
Dependable
PROFESSIONAL EXPERIENCE
Business Analyst
Protech Solutions Inc
Client: State of Connecticut
Project: Connecticut Child Support Enforcement Program
Tenure: August 2022 – Present
Played a key role in the design phase, creating detailed workflows, process diagrams, and technical documentation to define system functionality and business processes.
Conducted extensive requirement-gathering sessions to understand business needs, translating them into design artifacts such as use cases, process flow diagrams, and system architecture overviews.
Collaborated with technical teams during the design phase to review and refine system architecture and functionality, ensuring alignment with business goals.
Utilized SQL to validate data and troubleshoot issues during the design and testing phases, ensuring accurate reporting and reliable system outputs.
Authored detailed user stories and acceptance criteria in Jira, prioritizing tasks in the backlog and resolving development team queries.
Maintained design and requirement documentation in Confluence, creating a centralized repository for workflows, release notes, and system specifications.
Collaborated with cross-functional teams to ensure design artifacts were implemented as intended during development and testing.
Coordinated UAT sessions by preparing test cases, leading test execution, and collecting feedback to ensure the system met both functional and user requirements.
Facilitated Agile ceremonies, including sprint planning and retrospectives, to align team efforts with project timelines and objectives.
Designed and implemented Power BI dashboards to provide stakeholders with visual insights into project metrics and system performance, supporting strategic decisions.
EDUCATION
Master of Philosophy in Computer Science
Maruthu Pandiyar College Bharathidasan University, India September 2009
Master of Computer Application
Rajah Serfoji Govt College Bharathidasan University, India April 2008
Bachelor of Science
Adaikala Matha College Bharathidasan University, India April 2005