Medical Records Data Center, Patient Access, Human Resources
Resume:
OBJECTIVE
To secure a position that enables utilization of my skills. I’m a very dedicated and dependable employee and love to stay busy and organized
SKILLS
Administrative Work
Job Recruiting
Record Keeping
Onboarding
Human Resources
Medical Records
Insurance Verification
Pre-screenings
Employee Records
Medical Records
Patient Access
Job Verifications
Insurance Verifications
Paycom
LADONNA R. MULLINS
235 CLICK BRANCH RD.
MARTIN, KY. 41649
EXPERIENCE
EAST KY NETWORK/APPALACHIAN WIRELESS - IVEL, KY
DATA & ENTERPRISE SOLUTIONS ASSISTANT
JANUARY 2024 – PRESENT
I provide administrative and clerical support to the Data Center Director. I also streamline Fiber and Data Center billing, create forms and other billing activities. Our Data Center is new and we are all learning the processes as we go, as a team.
TJ MAXX – PAINTSVILLE, KY
ADMINISTRATIVE COORDINATOR
JULY 2023 – DEC. 2023
I oversaw a team of two in the cash office, Set up the new database, printer and everything in the cash office at the new store location. I maintained the daily safe count, added cash and counted down the tills every morning, entered daily totals into the database. Prepared money bags for the cash drawers and reported any occurrences to the safety and audit team. Reported errors to the Cashier and gave pointers on how to improve performance. Ordered any needed coins or bills weekly from the bank. I occasionally assisted with employee work schedules. Maintained employee records, filled in for the Lead Customer Service Coordinator when needed, covering for lunch and breaks. Filled in for the Coordinator over the jewelry department. I was trained to be able to fill in for any position in the store from Cashier, key holder, Coordinators and Assistant Manager. I loved having a lead role, wearing many hats and being a part of getting the store started from the ground up. I would not have left but they cut back everyone’s hours and I couldn’t afford to work part-time hours.
CHRISTIAN APPALACHIAN PROJECT – PAINTSVILLE, KY
HUMAN RESOURCES EMPLOYMENT COORDINATOR
DEC. 2018 – JULY 2023
In this position I did everything involving employment. Posted positions on our website, as well as working with recruiting agencies, (Indeed, ZipRecruiter, LinkedIn, etc.) Scheduled and conducted pre-screenings, created pre-screening questions, per position, Worked with Temp-agencies to fill temporary or seasonal positions. Ordered all background checks, drug screens, credit checks and skills tests. Onboarded new hires (virtually and in-person) Verified employment, Maintained employee files electronically in the HRIS, Responsible for the Labor Law posters. Worked remotely for 3 years during and after Covid. Coordinated service awards, ordered service award plaques. Worked closely with program managers in meeting their needs with filling vacant positions with “the right fit”. Maintained bereavement and baby gifts. I absolutely loved this job! We got a new HR Manager that worked out of the Mt. Vernon office. She wanted to move the position over to her area so that all of her employees were there with her. There were no open positions at the organization at the time for me to transfer into. So, I looked elsewhere. My plan was to retire there. But God had other plans for me. He knows best!
ARH OUR LADY OF THE WAY HOSPITAL – MARTIN, KY
HIM SPECIALIST II
2013 – 2018
In this position I analyzed, assembled and filed all medical records for the Emergency Room, Lab, Radiology, Sleep Lab, and other departments. I would send and receive confidential patient information to and from area doctors, patients and medical departments daily.
ARH OUR LADY OF THE WAY HOSPITAL – MARTIN, KY
PATIENT ACCESS - REGISTRATION CLERK
2011 – 2013
I was the first response to all ER patients as well as those coming for labs, x-rays, etc. I consoled, registered and greeted all patients. Received patient’s insurance information, verified insurance and received co-payments. Recorded receipts for services rendered. Data entry using the Meditech software. Filled in, as needed, for the ER Clerk when her shift ended. There I answered calls from Ambulance Drivers bringing in patients and obtained their health information. Ordered labs, x-rays and filed forms.
EDUCATION
ALLEN CENTRAL HIGH SCHOOL - EASTERN, KY
DIPLOMA 1987 - 1991
General Studies
KY COLLEGE OF BUSINESS - PIKEVILLE, KY (NOW NATIONAL COLLEGE)
NO DEGREE – 1991 - 1993
Business Administration/Medical Assisting
VOLUNTEER EXPERIENCE
Volunteer work in Ocean Springs and Biloxi Mississippi after
Hurricane Katrina
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