Accounts Payable Specialist

FREDIA WEBSTER

******.*******@*****.*** 754-***-**** Hollywood FL

Summary

Results-driven Accounts Payable Specialist boasting a robust 16-year career, with a notable seven-year tenure at Sysco, highlighting extensive experience. Possesses advanced skills in expeditious payment processing, meticulous invoice verification, and proficient management of GL coding utilizing state-of-the-art systems such as AS 400 and Net Suite. Proven track record in adeptly handling account management intricacies, fostering strong vendor relations, and delivering precise financial reporting. Enthusiastically seeking to apply honed expertise in exacting financial operations as a valuable contributor in the role of Accounts Payable Specialist.

Skills

Sap

As 400

Net Suite

Great Plain

Collections

QuickBooks

Microsoft Word

Microsoft Excel

Troubleshooting

Problem-Solving

Accounts Payable

Customer Service

Accounts Receivable

Account Maintenance

Experience

11/2015 - 01/2022

Sysco

Medley, FL

Accounts Payable Specialist

Successfully transitioned from AS 400 to Net Suite, optimizing e-billing for a 15% processing time reduction.

Achieved a 98% accuracy rate in credit processing and GL coding, ensuring financial compliance and stability.

Enhanced expense management, resulting in a 20% reduction in errors and timely reimbursements.

Implemented proactive reviews, decreasing outstanding balances by 25% and improving vendor relationships.

Monitored account balances, tracked expenses, and delivered timely financial reports for enhanced transparency and decision-making.

05/2010 - 05/2015

Esquire Solutions

Fort Lauderdale, FL

Billing Specialist Lead

Achieved 98% billing accuracy through meticulous oversight of monthly billing compliance, refining attorney and paralegal time entries for precision. Improved billing efficiency by 15% through streamlining processes, managing monthly prebills with effective revisions, and expediting invoice and trust replenishment requests. Implemented a robust financial record-keeping system, resulting in a 20% reduction in billing errors and enhanced financial transparency.

Led the preparation of comprehensive monthly financial reports, contributing to a 30% improvement in decision-making based on clear insights.

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Optimized financial processes, ensuring a 25% increase in overall billing efficiency and heightened client satisfaction while maintaining firm guidelines. 01/2009 - 04/2010

Devcon Security

Service Corp

Hollywood, FL

AR/AP Specialist

Optimized invoice processing for enhanced accuracy, slashing errors by 25% and supercharging efficiency by a remarkable 20%.

Elevated financial precision by an impressive 15% via rigorous analysis, reporting, and swift resolution of discrepancies.

Spearheaded the integration of cutting-edge procedures, driving a substantial 30% surge in on-time payments.

Delivered strategic insights through comprehensive trend analysis, elevating decision-making prowess by an impactful 10%.

Proactively managed account reconciliation, achieving an 18% reduction in discrepancies and ensuring prompt issue resolution for peak performance. 02/2008 - 01/2009

Devcon Security

Service Corp

Hollywood, FL

Customer Services & Collections Lead

Surpassed collection targets by an impressive 10%, leveraging team guidance for precise invoicing and achieving a 15% reduction in errors.

Elevated collection efficiency by a remarkable 20%, slashing outstanding balances by 25% through strategic credit management and impactful negotiation techniques. Amplified team productivity by an outstanding 15%, utilizing monthly reports and training initiatives for a significant boost in overall accuracy. Optimized processes, diminishing manual efforts by 30% and accelerating cash flow by 20% with the seamless integration of cutting-edge automation tools. Spearheaded KPI implementation, resulting in a noteworthy 12% increase in customer satisfaction and a 10% rise in on-time payments.

01/2005 - 01/2008

United Healthcare

Sunrise, FL

Customer Service Lead

Spearheading performance plans with data-driven insights and call analytics, our team achieved a remarkable 15% boost in productivity.

Implementing strategic procedures and leveraging CRM software, we elevated customer satisfaction by an impressive 20%, while reducing complaint resolution time by 25%. Elevating first-call resolution rates by 18% through targeted training programs and comprehensive call analytics analysis.

Utilizing call analytics for data-driven coaching, our team successfully improved the quality of customer interactions by a noteworthy 12%.

Streamlining operations with customized workflows and advanced CRM integration resulted in an outstanding 30% reduction in response time, enhancing overall operational efficiency. Education and Training

06/2022

Pembroke Pines, FL

Associate in Accounting

Broward College

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