Senior Director IT
Resume:
DEREK VANDERTANG
************@*****.***
linkedin.com/in/DerekVanderTang
SUMMARY & EXPERTISE
Experienced Senior Informational Technology Director with vast experience in an FDA environment, as well as in healthcare, finance, government contracting, manufacturing, and pharmaceutical industries. Excelling in leading teams on national and international IT projects that exceed strategic and financial goals. Consistently meeting managerial requirements and customer needs while developing effective project management solutions in IT, Infrastructure, and Operations. Highly skilled in vendor management, including data center co-location supervision (IaaS) and software as a service (SaaS).
Strategic Planning & Direction
Client & Vendor Relations
Team Building & Recruitment
User Requirements Consulting
Change Management
Data Center Consolidation
Policy Development
Quality Assurance
Budget Administration
EXPERIENCE
Director, Cloud and Managed Services FirstLight Fiber NY, MA, NH 2022 – Present
Provide technical and strategic leadership in the development and delivery of Cloud and Managed IT infrastructure and systems with a keen focus on delivering robust, cost efficient, and timely solutions to customers
Organized and led the technical refresh of the entire Cloud As a Service (IaaS, DRaaS, BRaaS, FWaaS) environment and architecture, including a top to bottom redesign, increasing performance, stability, and longevity. Specific focus on VMware vCloud Director, VMware NSX, FortiGate firewalls, with both Pure and Lenovo storage backends. Updated Zerto, Acronis, and Veeam as DRaaS/BRaaS applications.
Implemented a consolidated backup architecture (purpose built backup appliance), reducing storage needs and footprint by utilizing a third-party solution for deduplication and also increasing RPO/RTO for customers
Consolidated legacy and redundant systems and applications, recouping $250,000 yearly OpEx
Consolidated data center footprint from six sites down to two, recouping power/cooling of 25 racks of equipment
Conceptualized/implemented consulting services for new/existing Cloud customers, generating $100,00+ annually
Partnered with Product Development to update, enhance, and streamline Cloud service offerings
Implemented Jira Service Management (Change, Incident, Problem) bringing ITIL methodologies to daily process
Added a Cloud customer-specific portal for Incident and Service Request creation
Developed and implemented IT Asset Management and a configuration management database for lifecycle tracking
Worked with the Event and Monitoring team to establish Capacity Management for the Cloud environment
Worked with the Security team to implement vulnerability scanning and remediation
Developed repository for yearly SOC II compliance evidence
Executive Director LUMAER Cybersecurity Solutions Washington, DC 2018 – 2022
Sourced and led customer engagements for security assessment, posture, remediation, and enhancement
Performed security/network vulnerability scanning, security engineering, breach assessment, threat and risk identification, incident response, cyber policy review and design, security education, vendor management, and ITIL implementation including Incident, Change and Problem management
Sr. Director, Technology & Infrastructure University of Rochester Medical Center Rochester, NY 2019 – 2021
Spearhead a technology department of 135 staff members, including Customer Service (Help Desk and Desktop) Server, Network, Enterprise Systems, Storage, and Database departments
Create URMC Health Technology strategic plans in alignment with capital and IT project request processes
Serve on the IT Executive Steering Committee, comprised of URMC leadership to govern products and technology
Act as the Core Technology Advisory Committee Chair
Control and maintain $13M in capital and a $14M operating budget
Lead the strategic development of Epic EMR Healthcare hardware and database footprint
Manage 20,000 seat Citrix VDI environment for Epic Hyperspace
Implemented Azure, AWS as a member of the Cloud Technologies Steering Committee
Implemented IT Asset Management with ServiceNow and standardized Incident Management
Managed Microsoft 365 tenant consolidation, increasing efficiency and support by combining two tenants into one
Transitioned the 26,000+ URMC user community from on-premise email to Office 365
EXPERIENCE(continued)
Program Manager, Health & Human Services Unissant Washington, DC 2018 – 2019
Oversaw an Operations and Maintenance contract for the HHS Administration of Children and Families, Office of the Chief Information Officer, controlling a $5M time and materials contract between the federal government and Unissant, including financial expenditures, contract deliverable lists, and monthly service reporting to the customer
Managed 32 direct reports across Infrastructure Operations, Service Management, Cloud/Web Development, etc.
Created an IT Operations Overview describing and documenting all the features of the OCIO Infrastructure
Wrote ITIL framework for the Change Control Board, Incident, Change, SLA, and Event Management
Implemented additional modules of ServiceNow – CMDB, Asset Management, Event Management, and Discovery
Worked with the application development and security teams on AWS cloud migration plans for key applications
Redesigned the O&M SharePoint site for better organization and efficiency
Reviewed, wrote, and rewrote all SOPs as they pertained to Operations, the Service Desk, and Service Delivery
Proposed a re-architecture of the VMware and hosted environment to include HA, Vmotion, and updated vCenter
Enhanced the Service Desk to include daily reporting and metrics
Director of IT Treliant Washington, DC 2017 – 2018
Served as the IT Director for a financial services and risk management firm with 3 office locations (DC, NY, Dallas) and 2 data center co-locations; responsible for all internal and external infrastructure, including the Service Desk
Managed infrastructure hardware/software upgrades including VMware NSX, DMZ re-architecture, UPS upgrades in network/server rooms, and Backup/Recovery environment (Veeam) with architecture and storage expansion
Implemented Zerto for disaster recovery
Wrote and implemented the Change Management policy and created and implemented a Change Control Board
Created Target Architecture Plan with all aspects of technology and process to be considered for the next 3 years
Sourced and implemented a Cisco Unified Call Manager VoIP system with Presence (Cisco Jabber) across 3 sites
Updated company wireless contract resulting in $60K in annual savings
IT Operations Deputy Program Manager SAIC Tysons Corner, VA 2013 – 2016
Led enterprise data center management consisting of Windows, UNIX/Linux, VMware, Oracle and Microsoft SQL Database Administration, IBM mainframe, EMC storage, IBM backup infrastructure, and Engineering
Served as a third level manager with 42 direct reports, directing operations across e-mail, lines of business applications, databases, mainframe, storage area networks, backup, disaster recovery, and security
Initiated and led the effort to formulate a Data Center Architecture Modernization proposal to include focusing on the software defined data center concept; served as a key contributor in the acquisition of over $20M of task order work in 2015 for the Federal Retirement Thrift Investment Board contract
Incorporated Check Point firewalls, Brocade spine/leaf switching, and an internet routing design upgrade
Maintained the physical infrastructure of both primary and disaster recovery implementations
Re-designed the backup and retention schedule providing over $220K in media retention savings for the Pension Benefit Guaranty Corporation contract
Infrastructure & Engineering Manager (Officer Title of Vice President) JPMorgan Chase Reston, VA 2007 – 2012
Directed a 5,000 SF enterprise data center, network operations center, and secondary disaster recovery site
Acted as primary contact for business partners, hardware/software consultants, and professional services vendors
Implemented VMware, saving $600K in hardware costs (reducing power strain on electrical infrastructure by 24%)
Project managed a major upgrade of a 70 TB Production EMC SAN environment: EMC 8830 to EMC DMX3
Managed 500 seat Citrix environment used internationally in Mexico, England, Canada, Poland, Germany, and India
CERTIFICATIONS EDUCATION
ITIL Service Offerings & Agreements 2019 University of Phoenix BS in Information Technology 2011 ITIL Infrastructure Library Op Support & Analysis 2014
ITIL Infrastructure Library Foundations v3 2009
Sogeti Project Manager Professional (PMP) 2007
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