Data Entry Customer Service

Longview, Texas

Telephone: 903-***-****

Email: ******@***.***

EMOGENE JONES POLK

OBJECTIVE Retired Teacher with a talent for communicating and a passion for helping others. Committed to applying experience as an educator in non-classroom settings where I can utilize my skills to improve customer satisfaction.

QUALIFICATIONS

SUMMARY

• Experienced: More than 20 years professional experience in public education.

• Efficient: Adept at handling multiple tasks at once and meeting deadlines.

• Skilled: Possess strong oral and written communication and organizational skills.

• Collaborative: A supportive team member with a service-focused attitude.

• Detailed: Accurate keyboarding and data entry skills. RELEVANT

SKILLS

CUSTOMER SERVICE

• Ability to stay calm under pressure.

• Able to handle complaints and concerns in a sensitive manner.

• Flexibility to adapt to the needs of the moment. COMMUNICATION

• Ability to communicate information on different levels.

• Integrate information gathered from active speaking and listening.

• Conscientious of how to address others.

RELATIONSHIP MANAGEMENT

• Knowledge of the importance of diversity and inclusivity.

• Develop rapport with coworkers and other stakeholders to accomplish goals.

• Maintain a collegial demeanor to build trust with others. WORK HISTORY Kindergarten Teacher, Long-Term Substitute, Johnston-McQueen Elementary Longview, Texas, 08/2022 – 12/2022

Second Grade Teacher, Johnston-McQueen Elementary, Longview, Texas 08/2013 – 05/2015

Head Start Education Specialist, Region VII Education Service Center, Kilgore, Texas 07/2009 – 06/2012

Reading Recovery Teacher, Bramlette Elementary, Longview, Texas 08/2004 – 07/2009

Kindergarten Teacher, Bramlette Elementary, Longview, Texas 08/1993 – 08/2004

Pre-Kindergarten Teacher, J.L. Everhart Elementary, Longview, Texas 08/1991 – 08/1993

EDUCATION The University of Texas at Tyler — Tyler, Texas, M.E. in Curriculum and Instruction, August 2002 Lamar University – Beaumont, Texas, B.S. Home Economics, August 1976

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