Patricia Conklin
407-***-**** ************@*****.*** Winter Haven, FL
SUMMARY
Over 20 years of management experience with a track record in project management, delivering 15% cost savings annually across multi-property operations. Manufactured Housing/RV properties /sales/operations/training/retention/employee relations
Led regional operations by streamlining processes and driving a 50% growth rate in occupancy through sales, increasing income revenue by 45% through process optimization.
Utilized data analysis to bolster scalable processes and improve financial reporting accuracy, ensuring operational compliance.
WORK EXPERIENCE
GMF Group Management
Regional Manager Jun 2024 - Present
Managed daily operations across 7 properties, improving marketing, leasing, and financial reporting efficiency by 20% through process optimization.
Introduced scalable systems integration processes across properties, enhancing operational synergy by 18%.
Equity Lifestyle Properties
General Manager Jan 2020 - May 2024
Developed budgeting and vendor management strategies that reduced costs by 15% and increased revenue by 10%.
Applied construction knowledge to enhance property maintenance and value. Streamlined financial budgeting processes, reducing variances by 10% and ensuring timely reporting. Improved scheduling and time management to consistently meet deadlines and enhance workflow.
Implemented compliance protocols that minimized vendor disputes by 20%. Increased 50+ direct reports relations by 50% positive performance and production.
Sun Communities
Sr Community Manager May 2017 - Nov 2019
Directed sales, marketing, and financial operations, achieving a 25% revenue growth by integrating process efficiency and systems integration.
Collected lot rent, P&L variance reporting, Capex projects.
Managed new home construction budgets for key partners, reducing costs by 12% while ensuring financial oversight.
Enhanced quality assurance measures in financial reporting, achieving a 95% accuracy rate.
Increased employee relations 50% with performance and production
LEI Home Enhancements Owner & Director of Operations Jan 2014 - Jan 2017
Oversaw sales, marketing, payroll processing, and data entry, streamlining daily to annual reporting and enhancing operational reliability.
Managed the everyday function of 50+ employees, increasing retention by 50%, positive work environment, training and production.
EDUCATION
University of Phoenix Aug 2022
Masters of Psychology with Concentration in Industrial/Organizational Development
University of Phoenix 2011 to 2013
BS Psychology
University of Phoenix 2009 to 2011
AA Psychology
Skills
Working knowledge of Operations systems and software programs:
Google Analytics, Workday, Rent Manager, Yardi, Elements, Back Office, Manage America, Salesforce, social media platforms for marketing/ sales/bookings
Process & Operations: Process Optimization, Scalable Processes, Project Management, Systems Integration, Quality Assurance
Financial Management: Budgeting, P&L Reporting, Invoicing, Compliance
STRENGTHS:
Knowledgeable in new home construction processes within Mobile Home Communities.
Leader and management experience.
Open and critical thinking, flexible, dependable, organizational skills, self-disciplined.
Detail-oriented with communication and organizational skills, ability to adapt and comply with environmental changes.
Ability to remain positive, take corrective criticism well, and overcome challenges.
Eager to learn new ideas.
Leadership qualities, self-starter.
Willing to work hard, accept advice, meet deadlines.
Flexible to change, willing to contribute to team efforts for positive outcomes within company goals and employee morale.