Hr Generalist Service Delivery

***** **** * **** ******, CROSBY, TX, *****, CROSBY, TX, UNITED STATES, 77532 • **********@******.*** • 832-***-****

SARA MALVEAUX

TARGET: RECRUITER / TALENT ACQUISITIONS SOURCER/ HR GENERALIST

PROFESSIONAL SUMMARY

HR Generalist with 19 years of comprehensive experience in HR operations, recruitment, and talent management. Adept at building strong relationships and enhancing HR service delivery through innovative approaches and strategic planning. Proficient in LinkedIn, ATS systems, ADP, and Taleo Recruit, with a keen focus on optimizing HR processes and data accuracy.

EMPLOYMENT HISTORY

HR ANALYST, SR.2019 - 2024

Parker Wellbore (Formerly Parker Drilling)Houston, TX

Managed onboarding, status changes, and terminations, ensuring accurate data for over 300 employees.

Coordinated with HR Business Partners and Payroll, improving process efficiency and accuracy.

Led special HR projects, enhancing overall service delivery within the HRSS organization.

Streamlined HR processes, enhancing data management for new hires, status changes, and terminations. Optimized collaboration with HR partners and payroll.

Drove efficiency in HR transactional support, significantly reducing onboarding time and improving data accuracy across employee lifecycle management.

Fostered strong partnerships with HR Business Partners and management, facilitating seamless communication and alignment on HR initiatives.

Spearheaded special projects within HRSS, introducing novel approaches to enhance HR service delivery and employee experience.

Meticulously managed comprehensive HR data, ensuring accuracy and compliance in all employee-related transactions and reporting.

Optimized HR data management for 300+ employees, enhancing accuracy in onboarding, status changes, and terminations while improving collaboration with partners.

HR ANALYST - (CONTRACTOR)2018 - 2019

SGSHouston, TX

Supported different activities of the human resources function to include a variety of activities related to staffing, new hire processes and orientation, as well as other HR duties.

• Processed new hires, terminations, promotions, salary changes, direct report, as well as payroll changes in SAP. Support Payroll department with weekly payroll runs for verification purposes.

• Organized, managed and conducted new hire orientation.

• Assisted with the random substance abuse testing process and procedures.

• Supported the Learning Management team with user inquiries, location updates and class/course.Streamlined HR processes, managing new hires, terminations, and payroll changes in SAP. Conducted orientations and supported substance abuse testing procedures.

Enhanced HR efficiency by coordinating diverse functions including staffing, onboarding, and payroll verification. Resolved user inquiries for Learning Management team.

Meticulously processed employee data changes, ensuring accuracy in SAP system. Organized and led new hire orientations, improving onboarding experience.

Partnered with Payroll department for weekly verification runs. Assisted in substance abuse testing process, maintaining compliance and workplace safety.

Provided crucial support to HR functions, facilitating smooth operations in staffing, onboarding, and employee data management. Addressed Learning Management issues promptly.

Streamlined HR processes in SAP, managing employee data changes and supporting payroll verification. Conducted orientations and assisted with compliance procedures.

HR GENERALIST2015 - 2018

Cameron, A Schamberger CompanyHouston, Texas

Supported HR Business Partners, Managers, and employees by providing direction, support and direction in the constant and actual use of policies, procedures, practices of the Human Resources role for a department made up of 10,000 + employees.

• Selected as Lead Trainer for the HR Transaction team from Bogota, Columbia. Lead training efforts regarding all processes related to and included new hires, transfers, promotions, leave of absences, vacation corrections, org updates, and viewing pay simulations for new hires. Prepared all SOPs for purposes. Knowledge of SAP using PA40, PA30, including but not limited to PA70 and OM info types (PP03, PP01, PPOME and PPOSE).

• Validated employee records in SAP with bi-weekly ad-hoc report to ensure employee’s data was entered correctly.

• Ran weekly audits to verify data input to the system.

• Processed new hires, terminations, rehires, promotions, transfers in SAP using the New Service ticketing process.

• Processed and followed through to completions, payment requests under defined Programs like: Transfer/Mobility payments, Company Car Reimbursements and Survivor Benefits.Led HR operations for 10,000+ employees, streamlining processes and ensuring data accuracy through weekly audits and bi-weekly report validations.

Spearheaded training initiatives for HR Transaction team in Bogota, developing comprehensive SOPs for critical HR processes and SAP modules.

Managed end-to-end employee lifecycle in SAP, from new hires to terminations, optimizing efficiency and accuracy in data management.

Executed complex payment processes for transfer/mobility, company car reimbursements, and survivor benefits, ensuring compliance and timeliness.

Provided expert guidance on HR policies and procedures, fostering a culture of compliance and employee satisfaction across the organization.

Streamlined HR processes for 10,000+ employees, conducting weekly audits and bi-weekly report validations to ensure data accuracy and operational efficiency.

SENIOR HR ADMINISTRATOR2014 - 2015

WilliamsHouston, TX

Support the Manager and Center for Excellence (COE) with training and testing materials for courses.

• Managed the online testing with proper documentation for six (6) trainers and 10,000+ employees.

• Organized course content through ADDIE process, while effectively working with SMEs, Curriculum Manager, and Project Manager to develop training material within Achieve application.

• Published ILT courses inside the LMS and completed revisions as guided by the COE Manager.

• Provided LMS technical assistance in resolving difficulties related to accessing the LMS ad course content.

• Maintained training curriculum information and employee notifications text and rules in LMS. Optimized online testing process for 10,000+ employees, enhancing efficiency and documentation accuracy for six trainers across multiple courses.

Partnered with SMEs and managers to develop comprehensive training materials using ADDIE methodology, ensuring alignment with organizational goals.

Provided crucial LMS technical support, swiftly resolving access issues and improving user experience for employees across the organization.

Meticulously maintained training curriculum data and employee notification systems, ensuring accurate and timely information dissemination.

Streamlined course publishing process in LMS, implementing revisions efficiently to keep content current and relevant for learners.

Streamlined online testing for 10,000+ employees, enhancing efficiency and documentation accuracy across multiple courses.

HRMS SUPPORT SYSTEM 1 (CONTRACTOR)2013 - 2014

Baker HughesHouston, TX

Responsible for providing level 3 customer support to internal customers of Baker Hughes for Saba Learning Management System, Taleo Recruiting, and Neocase.

• Identified system issues, determined solutions, and delivered personal customer support to internal users.

• Delivered formal and informal training to other HR system end-users.

• Created and maintained training documentation such as SOP’s how to guides, user manuals, and troubleshooting documents for various HR systems.

• Created training diagrams in Viso to assist learners with course requirements and completions.

• Maintained employee records management to track and update employees training.

• Assisted Team Lead with documentation support, testing and customer assistance.Streamlined HR systems support, enhancing efficiency in Saba LMS, Taleo Recruiting, and Neocase. Developed comprehensive documentation, improving user experience.

Delivered personalized Level 3 support, resolving complex issues for internal customers. Created Visio training diagrams, facilitating course completion tracking.

Pioneered new training methods, blending formal and informal approaches. Crafted user-friendly SOPs and troubleshooting guides, boosting system adoption.

Partnered with Team Lead on documentation support and testing. Maintained meticulous employee records, ensuring accurate training data management.

Optimized HR processes through targeted system improvements and user education. Consistently delivered high-quality support, driving operational excellence.

Optimized HR systems support for Saba LMS, Taleo Recruiting, and Neocase, enhancing efficiency and user experience through targeted improvements.

RECRUITMENT COORDINATOR (CONTRACTOR)2012

Mercer ConsultingHouston, TX

Supported the University Recruiting team, HR Manager and Business Partners with recruitment and onboarding tasks, managing interviews, and other aspects of the full lifecycle recruiting process.

• Assisted in the candidate offer process, prepared new hire offers letters via Taleo

• Updated candidates process in Taleo ensuring all documents were signed and processed accurately.

• In collaboration with the business line’s administrative support, scheduled candidate travel for interviews as well as securing approvals.

• Managed the weekly HR reports using Excel and Taleo. Streamlined recruitment processes, managing candidate tracking, interview scheduling, and offer letter preparation, enhancing efficiency in talent acquisition.

Meticulously maintained Taleo database, ensuring accurate candidate information and document processing for seamless onboarding experiences.

Coordinated with business partners to arrange candidate travel, securing necessary approvals and optimizing interview logistics.

Generated and analyzed weekly HR reports, providing actionable insights to improve recruitment strategies and outcomes.

Facilitated smooth transitions for new hires, managing comprehensive onboarding processes and fostering positive first impressions.

Streamlined recruitment processes, managing candidate tracking and interview scheduling, enhancing efficiency in talent acquisition and onboarding.

HR COORDINATOR2010 - 2012

Chevron PhillipsThe Woodlands, TX

Supported different activities of the human resources function to include a variety of activities related to staffing, new hire processes and orientation, as well as other HR duties.

• Processed new hires, terminations, promotions, salary changes, direct report to’s, as well as payroll changes in SAP. Support Payroll department with weekly payroll runs for verification purposes.

• Updated organizational charts with departmental changes for jobs and report to structures within SAP.

• Prepared new hire packets for potential candidates, managed the process from beginning to end.

• Organized, managed and conducted new hire orientation.

• Assisted with the random substance abuse testing process and procedures.

• Supported the Learning Management team with user inquiries, location updates and class/course content. Streamlined HR processes, enhancing efficiency in new hire onboarding, payroll management, and organizational structure updates using SAP.

Facilitated comprehensive new hire orientations and managed substance abuse testing procedures, ensuring compliance and a smooth transition for employees.

Maintained accurate employee records, processed personnel changes, and supported payroll operations, ensuring data integrity and timely compensation.

Partnered with Learning Management team to resolve user inquiries, update training locations, and refine course content, improving overall learning experience.

Optimized HR administrative functions, from staffing to orientation, contributing to a more efficient and effective human resources department.

Streamlined new hire orientations and substance abuse testing procedures, ensuring compliance and smooth employee integration. Boosted operational efficiency.

HR GENERALIST/RECRUITER2005 - 2010

North American Pipe CorporationHouston, TX

Supported the HR Manager, Director of Manufacturing and the VP for the North American Pipe division with full cycle recruiting efforts at the corporate location.

• Managed vendor contracts, weekly meetings, new hiring efforts and assisted in the de-union process for a plant location.

• Provided manufacturing plant locations with assistance for open positions, closing requisitions, following up on investigative reports, and field terminations. Led full cycle recruiting efforts for corporate and plant locations, managing vendor contracts and supporting senior leadership in strategic HR initiatives.

Partnered with manufacturing plants to streamline hiring processes, close requisitions, and handle sensitive employee matters, enhancing operational efficiency.

Spearheaded de-union process at plant location, implementing effective strategies that led to improved labor relations and increased productivity.

Provided crucial HR support to executive leadership, facilitating informed decision-making and fostering a positive work environment across multiple locations.

Meticulously managed investigative reports and field terminations, ensuring compliance with company policies and labor laws to mitigate legal risks.

Led full cycle recruiting for corporate and plant locations, streamlining processes and supporting senior leadership in strategic HR initiatives.

EDUCATION

BACHELOR'S DEGREE, HUMAN RESOURCES MANAGEMENT2018

Concordia University TexasHouston, TX

ASSOCIATE DEGREE, BUSINESS MANAGEMENT1999

Lee College

SKILLS

HR Operations, Recruitment, Talent Management, Strategic Planning, Process Implementation, Communication, Relationship Building, I-9 Verification, Microsoft Office Suite, LinkedIn, Taleo Recruit, ADP, ATS Systems, Payroll, HR Generalist.

ADDITIONAL INFORMATION

EXECUTIVE PROFILE

TARGET: RECRUITER / TALENT ACQUISITIONS SOURCER/ HR GENERALIST

Over 13 years of progressive experience with a proven track record of hands-on, progressive responsibility in HR operations. Knowledgeable and credible leader with tenure in areas of Human Resources Generalist, Recruitment & Talent Management. A strategic planner and developer with exceptional analytical, communicative, and process implementation skills, keen to constantly build HR partnership within the business. Eager personality that strives to develop strong relationships on trust, approachability, and transparency. Experienced in supporting employees from diverse populations both domestically and internationally. Proficient in I-9 verification. Technologically savvy with systems experience in Microsoft Office Suite as well as LinkedIn with full cycle recruiting experience, Taleo Recruit, ADP, and other ATS systems including Payroll/HR Generalist functions.

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