Data Entry Customer Service

Andrea Phillips

Hackensack, NJ 201-***-**** ********@*****.***

Data Entry Clerk/Typist Remote

Professional Summary

Experienced and detail-oriented professional with over 30 years in administrative support, data entry, and customer service. Demonstrated ability to process high volumes of information accurately and efficiently. Skilled in document verification, compliance, and digital system migration. Seeking a Remote Data Entry Associate position to utilize data processing skills and contribute to operational efficiency

Areas of Expertise

• Data Entry and Verification • Accuracy and attention to detail

• Typing Skill and Speed • Time Management & Ability to meet deadlines

• Microsoft Office Suite • Data Confidentiality & Compliance Standard

• Document Classification & Validation • Multitasking & Adaptability

Key Achievements

Led successful data digitization for personal and business clients – Streamlined customer records by transitioning them to digital platforms with 98% accuracy.

Handled high-volume data processing tasks – Processed transactions, updated records, and generated reports with precision and efficiency.

Maintained 95%+ compliance and service accuracy – Ensured consistent data quality and adherence to policy standards under tight deadlines.

Professional Experience

National Commercial Bank Jamaica Limited Financial Institution Jamaica

Perform various clerical tasks, including typing, auditing, filing and customer service with focus on precision and attention to details

Maintained data entry consistency across multiple platforms, ensuring that all information was accurate and updated in a timely manner

Processed and verified large volumes of data daily, consistently achieving an accuracy rate of over 95% on independent audit

Managed customer record updates and generated reports, collaborating cross-departmentally to improve data accessibility and reporting efficiency

Led the successful digital migration of customer records to an online platform, resulting in a 80% reduction in processing times

Conducted regular quality checks to ensure compliance with organizational policies enhancing operational integrity

Education

University Of Technology, Jamaica Montego Bay Community College, Jamaica

Additional Certifications

Customer Service Excellence, Telephone Ethics Communication & Public Speaking, Conflict Resolution, Business Ethics, Data Security and Management (PCI-DSS), Selling Skills & Digital Channel Migration, Effective Networking,

References

Available upon request

Contact this candidate