SHOWN TALBOTT
Indianapolis, IN ***** @ 463-***-**** @ ************@*****.***
PROFESSIONAL SUMMARY
Dynamic Shift Lead with proven expertise in team motivation and conflict resolution at Taco Bell. Enhanced
customer satisfaction through effective complaint resolution and staff training, driving productivity and
operational efficiency. Skilled in cash handling and inventory management, fostering a positive work
environment that promotes growth and development.
SKILLS
* Customer service focus * Inventory counts
¢ Employee training * Shift paperwork completion
* Guest service * Role modeling
* Team motivation * Goal setting and tracking
* Conflict resolution * Assigning work
* Workplace safety * Motivational leadership
¢ Staff supervision * Issue resolution
* Work delegation * Staff education and training
Sales proficiency * Professional appearance
Rules enforcement + Equipment troubleshooting
* Performance improvement * Quality inspections
* Staff motivation * Client service
* Operations monitoring * Policy and procedure enforcement
* Loss prevention * Client support
* Staff development * Interpersonal relations
* Regulatory compliance * Safety processes and procedures
« Industry expertise * Policy enforcement
* Operations management « Drawer assignments
* Coaching and mentoring * Technical support
* Crew coordination * Sales expertise
* Quality control * Production reporting
¢ Inventory management + Employee attendance monitoring
* Conflict management + Employee scheduling
* Relationship management * Diplomatic and fair