Fine Dining Room

WORK EXPERIENCE

REFERENCES

CUT by Wolfgang Puck

Hostess/ Reservationist

River Forest Country Club

FOH Supervisor

Oversaw daily dining room operations for smooth service. Led and trained servers, hosts, and support staff, promoting collaboration. Built strong relationships with members and guests for personalized service. Managed reservations and seating to enhance guest experiences. Ensured compliance with health and safety regulations. Developed procedures for efficient opening, closing, and shift transitions. Envy Steakhouse- Marriot

FOH Assisant

Available upon request

PROFILE

I have a strong background in hospitality, focusing on fine dining and high-volume restaurants. My experience includes guest greeting, managing reservations with SevenRooms and OpenTable, and coordinating with casino hosts and marketing teams. I have led and trained staff, ensuring smooth service and health compliance, while also handling cashiering, table maintenance, upselling, and VIP services. My skills in optimizing seating and managing large guest volumes enhance operational efficiency and guest satisfaction. University of Nevada, Las

Vegas

(2022- Present)

E.D Clark High School

Graduated- May 2022

EDUCATION

SKILLS

Greet guests per WP Fine Dining Group standards and address inquiries. Escort guests to tables, assist with chairs, and place napkins. Manage phone and in-person reservations, including special requests. Communicate with casino hosts, concierges, and hotel marketing teams via email. Review reservations and track guest preferences in SevenRooms. Monitor events and activities that may affect operations. Assisted cashier with payments and end-of-shift reports. Handled opening/closing duties and restocked service stations. Maintained table settings, cleared dishes, and replenished utensils. Upsold food and beverages to boost revenue.

Expo’d food and aided in in-room dining setup.

Delivered hotel amenities to guest rooms and supported VIP guests. Madison MI Iacono

702-***-**** *************@*****.*** Las Vegas, NV Oversee front desk operations and seating arrangements. Communicate guest requests to servers and management. Maintain training manual and train new staff.

Plan and optimize seating using OpenTable.

Manage high-volume dining, seating up to 700+ guests. Greet guests, handle calls, and manage the waitlist. Lead Host

Mon Ami Gabi May 2021- October 2023

October 2023- May 2024

Summer 2024

October 2024- Present

Guests Relations & Hospitality

Fine Dining Service Standards

Reservations Management

(SevenRooms, OpenTable)

High Volume Seating

Coordination

Staff Training and Leadership

VIP & Casino Guest Services

Dining Room Operations

Management

Workflow Optimization & Shift

Planning

Food Expediting and In-Room

dining Assistance

CERTIFICATIONS

Food Handlers Card

TAM Card

Hospitality Major

(concentration in innovative

restaurant management)

Contact this candidate