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Los Angeles Business Development

Location:
Los Angeles, CA
Posted:
April 23, 2025

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Resume:

DR. MUHAMMAD (MO) ASHFAQUE

Los Angeles, CA *****

*****@*****.***

**.**********@*****.***

310-***-**** (cell)

Summary

Executive global healthcare and business leader specializing in business acquisitions, client services, business development, marketing campaigns, public relations, communications, information systems analysis, business process improvement, program management, business

process redesign, workflow assessment, delivery

management, HIE systems such as EMR/EHR

implementations, healthcare data strategy and qualitative research in the Healthcare and Life- Sciences industry. Experience in various EMR/EHR systems and their relevant healthcare technologies. Experienced in running a successful business as a CEO, COO, and CIO. Experienced in direct senior leadership and management of communications team for corporate press releases for change of ownership of hospitals and clinics as part of M&A. Mergers & Acquisitions, Private Equity (PE) buyout and Divestiture, Transference of business processes, Initial Public Offerings (IPO), Technology resources, data transference, and full operational processes handover. Experience in healthcare – full project ownership. Exposure to Trimble PMIS and UII system and HRP, employee reimbursement strategies, HealthEdge cloud for Payroll, and data storage and cyber security Amisys systems. Experience in market research for technologies based on qualitative and quantitative data research techniques. Experience with working on Clinical Trials as PM strategies via deploying and managing CTMS systems in pharmaceutical settings.

Experience as executive leader and senior advisory strategies for Digital Health, Interoperability, and Artificial Intelligence (AI) transformation in healthcare and life sciences industries. Experience in population health patient data information strategies. Experience with Mixed methods research in business and clinical settings. Direct involvement in managing newsletters and flyers for the latest healthcare & Life Sciences-related trends within the health technology domain. Experience in direct engagement with local media outlets for medical centers and clinic community outreach. Experience in the healthcare community outreach updates regarding new EHR implementations. Experience with Medicaid claims, insurance claims, and Revenue Cycle Management strategies. Experience with Go Live marketing strategies with all hospitals and clinics involved. Experience with Strategic Business Planning and Technology

augmentation. They were occasionally invited to deliver lectures on Health Information Technology & Life Sciences related classes at California State University Los Angeles, CA. Profile at a Glance

Industry Experience

• 27 years of IT leadership, 25 years in HIT

leadership, and 25 years in Technology

leadership Qualitative and Quantitative research

experience as an Executive, Technology

Trendsetting, Mergers and Acquisition

experience, Communications, Marketing, Public

Relations, business strategies, and over 17 years

of Epic, Cerner and Allscripts and various

technologies experience within Life Sciences and

Healthcare Industry Domain including, Private

Equity (PE), M&A and Initial Public Offerings (IPO) experience.

• Led executive leadership and senior advisory

strategies for Digital Health, Interoperability,

and Artificial Intelligence (AI) transformation in healthcare and life sciences industries.

• Engaged in the creation of EHR and ERP

transitional contents and teams and conducted

presentations

• Develop communication platforms highlighting

the positive impacts of a new EHR

implementation

• EMR Applications: Epic, Cerner, Meditech,

Allscripts, McKesson, eClinicalWorks

• Linked In profile:

https://www.linkedin.com/in/mo-ashfaque/

Education

• PhD in Global Leadership and Change

(Dissertation concentration on Qualitative

research on Healthcare Technology-Leadership),

Pepperdine University; Los Angeles, CA

https://www.proquest.com/openview/49b9bdc4

a9687a07c9e4445f31cec44c/1.pdf?pq-

origsite=gscholar&cbl=18750&diss=y

https://digitalcommons.pepperdine.edu/etd/115

0/

• Master of Science in IT Management

(concentration MBA, MPA, and MSIS), CSULA; Los

Angeles, CA

• Bachelor of Science in CIS (concentration in

Information Technology/Business), CSULA; Los

Angeles, CA

• Project Management certificate from West LA

College

MUHAMMAD ASHFAQUE

2

Professional Experience

Independent Healthcare Consulting 2/2011 – Present Executive Principal Managing Partner, and Advisor

• Develop and implement business strategies to drive company growth and profitability

• Lead and manage all aspects of the organization, including operations, finance, sales, and human resources

• Established goals and objectives for the company in alignment with the board of directors

• Built and maintained relationships with key stakeholders, including investors, clients, and employees

• Monitored financial performance and ensure the company is on track to meet its financial goals

• Provided visionary leadership to inspire and motivate employees toward achieving organizational excellence

• Provided leadership for new business expansion opportunities by engaging in healthcare business marketing and public health relations to the community.

• Provided leadership and oversight on Medicaid claims, private insurance claims, and Revenue Cycle management processing and automation strategies. Provided the executive leadership and senior advisory strategies for Digital Health, Interoperability, and Artificial Intelligence (AI) transformation in healthcare and life sciences industries

• Engaged in Qualitative and Quantitative research and data analysis through SPSS, SQL, Tableau, and Power BI, for review of Health Technologies such as Epic, Cerner, AllScripts, Telehealth, and Telemedicine as part of Electronic Health Records (EHR) systems' national and global deployment strategies, further provided EHR and CRM (SalesForce, Odoo and Oracle Systems, Lawson-ERP) business support.

• Engaged in Mergers & Acquisitions, Divestiture, Transference of business processes, IT resources, data transference, and full operational processes handover. Healthcare payroll disbursements and data storage with cyber security Experience in healthcare.

• Engaged in healthcare community outreach programs and directly involved in drafting and completing grant proposal writings for local non-profit health facilities, including being involved in an Open Editorial (Op-Ed) Submission to a local newspaper about the treatment of refugees' health and DACA recipient's mistreatment in America.

• Directly created a healthcare consulting leadership business expansion plan for local and global healthcare technology consulting companies.

• Directly researched and created strategic business planning and expansion documentation and planning for local adult daycare facilities.

MUHAMMAD ASHFAQUE

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Adult-Day Healthcare, Los Angeles, CA - Senior Executive Advisory Consultant 03/19 – Present

• Engaged in various Strategic Feasibility assessments for Urgent Care business launch

• Engaged in various healthcare technologies vendor assessment and business engagements.

• Engaged in various healthcare Software-as-service business strategies.

• Engaged in Customer Experience-based human-centric healthcare business assessment.

• Engaged in Urgent Care-related business strategies and business assessment.

• Engaged in go-to-market assessment for various healthcare services.

• Engaged in healthcare rules and governance strategies.

• Engaged in Advisory services to overall healthcare business strategies for products and lines of a business launch.

• Engaged in various CRM and EHR vendor assessment and business technology reimagined techniques.

• Engaged in and directly supported healthcare EHR systems RFPs and RFQs.

• Engaged in communication with the planning and creation of subject matter teams.

• Engaged in Supply chain management strategies.

DeVry University, Nationwide (USA) – Interim Associate Dean – (Digital Health) 03/22 – 09/22

• Serve as an advisor for strategic advancement of the healthcare sciences department based on the healthcare industry's best standards.

• Provide Subject Matter Expert Services to design courses and programs in the health sciences department and provided leadership through Qualitative and Quantitative research and data analysis through SPSS, SQL, Tableau, and Power BI, for review of Health Technologies such as Epic, Cerner, AllScripts, Telehealth, and Telemedicine as part of Electronic Health Records (EHR) systems.

• Provide Subject Matter Expert Services to design courses and programs in Digital Health areas to further strategies for Digital Health, Interoperability, and Artificial Intelligence (AI) transformation in healthcare and life sciences industries.

• Provide Subject Matter Expert Services to design courses and programs in Healthcare Admin areas.

• Provide Subject Matter Expert Services to design courses and programs in Healthcare Business strategies.

BlueShield California, Los Angeles, CA - Senior Advisory Consultant and PM Director 10/21 – 12/21

• Engaged in Virtual Care Health Business Strategy Redesign.

• Engaged in Business assessment for healthcare Marketing strategy.

• Engaged in Go to go-to-market assessment and feasibility assessment for various EHR and CRM Vendors.

• Provided leadership and oversight on Medicaid claims, private insurance claims, and Revenue Cycle management processing and automation strategies. Provided the executive leadership and senior advisory strategies for Digital Health, Interoperability, and Artificial Intelligence (AI) transformation in healthcare and life sciences industries. Directly supported healthcare EHR / HIE systems RFPs and RFQs.

• Directly Engaged in business assessment for Healthcare Interoperability and Market Assessment.

• Engaged in communication with the planning and creation of subject matter teams.

• Engaged in Middleware Interoperability Platform Assessment as Interoperable engine platforms.

• Engaged in Healthcare market assessment based on Customer Experience and AI-driven business models. Provide Subject Matter Expert Services to design courses and programs in the health sciences department and provided leadership through Qualitative and Quantitative research and data analysis through SPSS, SQL, Tableau, and Power BI, for review of Health Technologies such as MUHAMMAD ASHFAQUE

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Epic, Cerner, and AllScripts, Telehealth, and Telemedicine as part of Electronic Health Records (EHR) systems.

• Engaged in strategic oversight for clinical staff working on Clinical Trials as PM strategies via deploying and managing Clinical Trial Management System (CTMS) in pharmaceutical settings. Worked on Electronic data capture (EDC) to collect patient data.

• Provided oversight for the Transference of Handwritten medical records including handwritten signatures of clinical staff into electronic format as part of EHR deployment strategies based on 21 CFR part 11 regulations under U.S. FDA regulations.

• Engaged in the SDLC process for proper EHR deployment strategies.

• Engaged as SME and Advisor for Healthcare Technology-related Market assessment based on Population Health.

• Engaged in market assessment and product launch strategies for healthcare and Life Sciences industries.

• Engaged in Supply chain management strategies. Provided oversight working with IBM Vendor to have IBM- Watson Clinical Trial Management System (CTMS) for the LifeSciences Industry. Deloitte Consulting, Los Angeles, CA - Senior Exec Consultant and Strategy 02/18 – 02/19

• Engaged in various global health technology projects to assist Deloitte in reaching its peak to provide the best technology consulting. Provided Strategic and Advisory services to clients.

• Engaged in EHR vendor assessments and selections with multiple healthcare clients choosing Epic and Cerner systems as finalists further provide CRM business support.

• Engaged in and directly supported healthcare EHR systems RFPs and RFQs.

• Engaged in communication with the planning and creation of subject matter teams.

• Engaged in inner healthcare-related publication pre-Go Live EHR kick-start announcements and maintenance of master communication log.

• Provided leadership and oversight on Medicaid claims, private insurance claims, and Revenue Cycle management processing and automation strategies.

• Mergers & Acquisition, Divestiture, Transference of business processes, IT resources, data transference, and full operational processes handover. Experience in healthcare.

• Directly engaged in creating EHR, ERP, and CRM transitional contents and teams, including designing digital presentation material and other visual aids such as banners, posters, and flyers designs, and facilitating (internal-corporate) press releases.

• Engaged in Supply chain management strategies.

Paladin Managed Care Los Angeles, CA - Executive Consultant 02/17 - 02/18

• Engaged in and directly supported Healthcare Hospital's divestiture with a managed care healthcare business venture. Managed and maintained Experience with IT/Audio Visual projects

• Managed projects related to implementing physical workspaces, specifically conference rooms and collaborative spaces. Inclusive but not limited to architects & designers, Audio Visual vendors, Electrical vendors, Furniture vendors, Construction vendors

• Engaged in Go-Live Epic and Cerner projects for Hahnemann University Hospital and St. Christopher's Children's Hospital in Pittsburgh, PA.

• Provided Qualitative and Quantitative research approaches to client retention and patient care based on healthcare technologies, and further provided EHR and CRM business support. MUHAMMAD ASHFAQUE

5

• Engaged in working with the communications team to redesign and content creators of a new website post divestiture and change of ownership for Hahnemann University Hospital and St. Christopher's for Children's Hospital in Pittsburgh, PA.

• Provided leadership and oversight on Medicaid claims, private insurance claims, and Revenue Cycle management processing and automation strategies.

• Directly engaged in Mergers and Acquisitions and Supply Chain Management within the Lifesciences and healthcare domain. Moreover involved in Mergers & Acquisitions, Divestiture, and Transference of data.

Business processes, IT resources, data transference, and full operational processes handover. Experience in healthcare.

• Engaged in strategic oversight for clinical staff working on Clinical Trials as PM strategies via deploying and managing Clinical Trial Management System (CTMS) in pharmaceutical settings. Worked on Electronic data capture (EDC) to collect patient data.

• Provided oversight working with IBM Vendor to have IBM- Watson Clinical Trial Management System

(CTMS) for the LifeSciences Industry.

• Provided oversight for the Transference of Handwritten medical records including handwritten signatures of clinical staff into electronic format as part of EHR deployment strategies based on 21 CFR part 11 regulations under U.S. FDA regulations.

• Engaged in the SDLC process for proper EHR deployment strategies.

• Engaged as SME and Advisor for Healthcare Technology-related Market assessment based on Population Health.

• Engaged in market assessment and product launch strategies for healthcare and Life Sciences industries.

• Engaged in Supply chain management strategies.

• Provided support for M&A, DHCS strategies, Health Plan policies, Implementation strategies, Workflow detailed assessment, Medi-Cal and Medicare strategies, Compliance policies, Justice Strategies, Population health strategies, research-based results, and comprehensive business model and development for managed care business.

• Engaged in and directly managed a team of Technology Managers supporting hospital Networking Infrastructure and Servers (onsite, onshore, and offshore).

• Engaged in Supply chain management strategies.

Children's Hospital of LA, CA - Senior Healthcare Info Sys Executive PM Director 05/15 – 10/16

• Directly engaged in directing PMO for hospital-wide Cerner Millennium upgrades.

• The project was managed and funded by the USC Medical Center for Go Live Cerner system and Epic Modular Go Live.

• Directly engaged in Pharmaceutical modular systems upgrades and enhancements for both inpatient and outpatient facilities.

• Directly engaged in the creation and coordination of the PMO system and created departmental rules and project templates.

• Directly engaged in Information System team management, and further provided EHR and CRM business support.

• Managed projects related to the implementation of physical workspaces, specifically conference rooms and collaborative spaces. Inclusive but not limited to architects & designers, Audio Visual vendors, Electrical vendors, Furniture vendors, Construction vendors MUHAMMAD ASHFAQUE

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• Directly engaged in PM team management, project planning, project communications, and the creation of SME engagements.

• Engaged in strategic oversight for clinical staff working on Clinical Trials as PM strategies via deploying and managing Clinical Trial Management System (CTMS) in pharmaceutical settings. Worked on Electronic data capture (EDC) to collect patient data.

• Provided oversight working with IBM Vendor to have IBM- Watson Clinical Trial Management System

(CTMS) for the Life Sciences industry.

• Provided oversight for the Transference of Handwritten medical records including handwritten signatures of clinical staff into electronic format as part of EHR deployment strategies based on 21 CFR part 11 regulations under U.S. FDA regulations.

• Engaged in the SDLC process for proper EHR deployment strategies.

• Engaged as SME and Advisor for Healthcare Technology-related Market assessment based on Population Health.

• Engaged in market assessment and product launch strategies for healthcare and Life Sciences industries.

• Engaged in Supply chain management strategies.

• Directly engaged in project risk management and utilization of Waterfall and Agile Methodologies for PM.

• Engaged in Supply chain management strategies.

Department of Health Services – Senior Exe Health IS PM Consultant LA County, CA 04/12 – 10/13

• Directly engaged in directing PMO for hospital-wide, Cerner, Epic, and Allscripts (Kodak & Fuji-PACS) deployment and upgrades (worked on both technology and business aspects of the program).

• Projects ranged from providing Go Live Epic and Cerner support to USC Medical Center and UCLA Medical Center.

• Organized and provided internal press releases regarding the EHR/EMR implementation through Go Live, further providing CRM & ERP business support.

• Engaged in Mergers & Acquisitions, Divestiture, Transference of business processes, IT resources, data transference, and full operational processes handover. Experience in healthcare.

• Provided and updated the Community Board Display through Microsoft SharePoint.

• Directly involved with stakeholders and engaged directly with the Board of Directors to manage the entire project.

• Engaged in strategic oversight for clinical staff working on Clinical Trials as PM strategies via deploying and managing Clinical Trial Management System (CTMS) in pharmaceutical settings. Worked on Electronic data capture (EDC) to collect patient data.

• Provided oversight working with IBM Vendor to have IBM- Watson Clinical Trial Matching (CTM) for Pharmaceutical settings.

• Provided oversight for the Transference of Handwritten medical records including handwritten signatures of clinical staff into electronic format as part of EHR deployment strategies based on 21 CFR part 11 regulations under U.S. FDA regulations.

• Engaged in the SDLC process for proper EHR deployment strategies.

• Engaged as SME and Advisor for Healthcare Technology-related Market assessment based on Population Health.

• Engaged in market assessment and product launch strategies for healthcare and Life Sciences industries.

• Engaged in Supply chain management strategies.

MUHAMMAD ASHFAQUE

7

• Directly engaged in PM team management, Project planning, Project communications, and creation of SME's engagement and PMO with executives.

Senior Health IS PM Executive Director (Acute Care Facility- Consultant- LA, CA) 02/11 – 03/12

• Directly engaged in directing PMO for health clinics-wide Greenway Deployment.

• PACMA is directly affiliated with UCLA Medical Center and provides Strategic and Advisory services to clients.

• Directly engaged in PM team management, Project planning, Project communications, and creation of SME engagement.

• Partnered with business and IT stakeholders at the program Sponsor, Steering, and Advisory levels.

• Maintained credibility by demonstrating flexibility, change advocacy, and positive motivation.

• Engaged in developing awareness and understanding of agile methodology to ensure synergy of plans and interdependencies of technology deliverables, further providing EHR and CRM business support.

• Maintained direct client engagement and provided Strategic and Advisory services to clients.

• Engaged in Supply chain management strategies.

Wow Global Corporation 11/09 – 02/11

VP of Healthcare IT

• Started and ran the entire transaction from the beginning on the western coast of the United States

• Worked in association with the University of Pittsburgh Medical Center (UPMC).

• Led the communications/PR for WOW Global (client: UPMC), additionally conducted seminars and organized community development and networks

• Managed entire business operations and logistics in the West Coast region of the US.

• Directly involved in healthcare community outreach for educating IPAs (Independent Physicians Association) about EHR benefits. Provided Strategic and Advisory services to clients.

• Engaged in go-to-market assessment for various healthcare services.

• Engaged in healthcare rules and governance strategies.

• Engaged in Mergers & Acquisitions, Divestiture, Transference of business processes, IT resources, data transference, and full operational processes handover. Experience in healthcare.

• Engaged in Advisory services to overall healthcare business strategies for products and lines of a business launch.

• Engaged in various CRM and EHR vendor assessment and business technology reimagined techniques.

• Worked on EMR system deployment and provided Strategic and Advisory services to clients.

• EHR Implementations were federally mandated, which fulfilled the Meaningful Use requirements and increased the workflow of various healthcare organizations.

• Engaged in Supply chain management strategies.

Planet Aid 01/10 - 11/10

Executive Director of IS Project Manager

• Designed facilities drawings and worked on expansions of local businesses.

• Managed complete IT infrastructure and IT Project Management duties of the West Coast Regional Office and provided Strategic and Advisory services to clients.

• Performed risk management and mitigation. Utilized waterfall and Agile Methodologies for PM.

• Worked directly with key executives to manage and maintain business model transformation's financial targets and objectives to achieve business target profitability.

• Managed e-mail accounts of the entire organization via Outlook and Exchange Server Technologies. MUHAMMAD ASHFAQUE

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Rent-A-Ceo 08/08 - 01/10

Healthcare-IT Senior Executive Project Manager

• Worked on New Health Care Management System Design and Implementation of EMR system.

• Worked closely with medical researchers in biotechnology and EMR technologies.

• Involved in designing, developing, testing, implementing, and standardization of the existing and newly selected healthcare system.

• Managed various EMR/EHR & CRM system deployment projects across various Acute care facilities and completed them successfully. Further, direct PM leadership experience for the complete EMR implementation.

• Worked on and managed all RFPs, RFQs, and SOWs for IT-related complex projects from different vendors. Provided Strategic and Advisory services to clients. RPM Talent Agency - Los Angeles, CA 08/08 – 08/09

Sr. IT Executive PM and Executive Business Consultant

• Analyzed Business Information technology needs.

• Provided project management support for implementing the ERP system for the entertainment industry and provided Strategic and Advisory services.

• Managed and supervised twelve people working towards developing and implementing ERP and provided Strategic and Advisory services.

• Managed hardware configuration, including system architecture of software application and assessment of all assets as needed, and provided comprehensive business ERP system remodeling and upgrading responsibilities.

Cedars Sinai Medical Center - Los Angeles, CA 04/04 – 08/08 Imaging Dept Senior Project Management Analyst

• Performed the marketing/communications/PR work for Cedars Sinai for their Epic Go-Live for the radiology dept. They integrated their customized hospital Epic EHR with the PACS radiology system.

• Processed patients' schedules, billing, and orders using the Hospital Information System.

• Managed the multi-user application and aided customer service representatives and nurse advice agents in managing members' messages for laboratories, pharmacies, and physicians more effectively.

• Performed Risk management and mitigation. Utilized Waterfall and Agile Methodologies for Project Managers, including involvement with Epic and the PACS upgrades and Oncology modules, Go Lives.

• Trained doctors on newly implemented Siemens imaging software and provided complete IT support to the radiology staff. Additionally, drove and observed Siemens and Epic along with ancillary, QUADRIS, worked on mitigation planning, and provided Strategic and Advisory services. Computer Works, Inc – Los Angeles, CA 07/02 – 08/08 Senior IT-Project Manager

• Supervised several Information technology technicians and several contract technical personnel.

• Worked on Business Automation Plan.

• Developed Lab order/result interfaces from private physician offices to increase revenues.

• Performed (UATs) and (SDLC) for the implemented system/s for users.

• Performed risk management and mitigation. Utilized waterfall and Agile methodologies for PM.

• Provided Strategic and Advisory services to clients.

• Engaged in go-to-market assessment for various business clients. MUHAMMAD ASHFAQUE

9

• Engaged in data and business governance strategies.

• Engaged in Advisory services to business strategies for products and lines of a business launch.

• Engaged in various CRM and ERP vendor assessments and business technology techniques. Engaged in Supply chain management strategies.

Additional responsibilities as an Executive Managing Principal for Private Healthcare Consulting are as follows:

• Client Engagement, Business Expansion, Client Management, Executive Engagement.

• Performed services as interim CEO, COO, and CIO, created, ran, and managed a complete C-Level Suite- Provided Board Member Services to various clients.

• Directly involved in non-profit health clinics and urgent care Fundraising by providing full grant writing support.

• Experienced in DHCS strategies, Health Plan policies, Implementation strategies, Workflow detailed assessment, Medi-Cal and Medicare strategies, Compliance policies, Justice Strategies, Population health strategies and research-based results, and comprehensive business model and development for managed care business.

• Provided leadership and oversight on Medicaid claims, private insurance claims, and Revenue Cycle management processing and automation strategies.

• Directly involved in extensive qualitative and quantitative health technologies research support to various healthcare & Life Sciences clients.

• The SWOT analysis included the business's strengths in target, and what service line they are good at. Weaknesses included any deficiency the company may have, such as a weak Information Systems department or lack of market knowledge. Opportunities included looking at new business expansion areas for the client. Threats analysis included looking over any competitors in the market.

• SPELIT study included Social, Political, Economic, Legal, Intercultural, and Technological analysis for the client's healthcare business expansion needs.

• Provided oversight of the performance of services by assigned staff, consultants, and contractors for the successful completion of projects and contracts in a thorough and timely manner

• Planned, assigned, monitored, and evaluated the work of assigned staff

• Manages and directs third-party coordination and public affairs activities related to project design and completion

• Engaged in strategic oversight for clinical staff working on Clinical Trials as PM strategies via deploying and managing Clinical Trial Management System (CTMS) in pharmaceutical settings. Worked on Electronic data capture (EDC) to collect patient data.

• Provided oversight working with IBM Vendor to have IBM- Watson Clinical Trial Matching (CTM) for Pharmaceutical settings.

• Provided oversight for the Transference of Handwritten medical records including handwritten signatures of clinical staff into electronic format as part of EHR deployment strategies based on 21 CFR part 11 regulations under U.S. FDA regulations.

• Engaged in the SDLC process for proper EHR deployment strategies.

• Engaged as SME and Advisor for Healthcare Technology-related Market assessment based on Population Health.

• Engaged in market assessment and product launch strategies for healthcare and Life Sciences industries.

• Engaged in Supply chain management strategies.

MUHAMMAD ASHFAQUE

10

• Provides direction and oversight of the cost estimating and cost/price analysis activities, methods, and



Contact this candidate