Supervising Associate - L&D AI Champion l CPE (Quality) Expert
Resume:
Seasoned Learning & Development professional with
over 14 years of experience with a proven track
record of providing learning solutions (e-Learning, ILT, Virtual ILT, Software Simulations, Video Demos,
Mobile Learning, etc.) for the US, EMEA, and APAC
clients across industries such as Software, Consulting, Pharma & Healthcare, Supply Chain, Banking/
Financial Services, Telecommunications, etc.
Work History
2022-11 –
2025-04
2020-09 –
2022-07
Associate Manager – L&D
EY Global Delivery Services, Bangalore, Karnataka
Responsibilities:
• Lead the design and implementation of
engaging learning experiences, including e-
learning, blended learning, micro-learning, and
workshops
• Lead and mentor Instructional Designers to
ensure timely and accurate development of
content to meet/exceed all project milestones
and expectations, and achieve a consistent look
and feel across all learning solutions
• Perform QA to ensure EY's internal training
artifacts meet CPE standards
• Utilize data and analytics to measure the
effectiveness of learning experiences based on
measurable outcomes
• Strategize the use of Gen AI to support the firm's L&D initiatives
Principal Learning Consultant (Promoted)
o9 Solutions Inc., Bangalore, Karnataka
o9 Solutions is a leading provider of an AI platform that transforms planning and decision-making capabilities across the Digital Supply Chain.
Roles:
Lakshmikanth
Learning Consultant
Contact
Address
55, 1st Cross Street,
VSR Layout, Kadugodi,
Whitefield, Bangalore,
India - 560067
Phone
************.****@*****.***
Skills
Storyline 360
Captivate 2019
Camtasia 2020
Learning Needs Analysis
eLearning - Design
& Development
ILT/Virtual ILT - Design
& Development
Training Evaluation
ChatGPT 3.5
Gen AI tools (for L&D)
• Developing technical training content that
enables end-users to use software solutions
• Developing learning solutions for the Clients:
Walmart, STG, T-Mobile, GrandVision
• Developing learning solutions for the Partners:
Deloitte, IBM, Accenture, Genpact
Responsibilities:
• Performing Learning Needs Analysis
• Creating detailed Training Scope and Design,
Storyboards, Review Checklists, & Templates
• Designing ILT and Virtual ILT curriculum (ILT
Decks, vILT Decks, Facilitator Guides,
Participant Guides, Job Aids, Handouts, etc.)
• Developing eLearning courses using
Articulate Storyline 360
• Developing Software Simulations (Try-Me &
Test-Me) using Adobe Captivate 2019
• Developing Software Video Demonstrations
using TechSmith Camtasia 2020
Additional Responsibilities:
• Lead and mentor Instructional Designers to
ensure the timely and accurate development of
content to meet/exceed all project milestones
and expectations, and achieve a consistent look
and feel across all learning solutions
• Project Manage and provide Instructional Design
support in developing learning solutions for both
customers and partners
• Apply Change Management best practices and
provide learning solutions to customers newly
adopting o9's solutions and services
• Develop Evaluation Strategies to measure
training effectiveness
• Create, own, and maintain Content
Development Project Trackers and collaborate
with team members to continuously share
feedback, streamline, and improve processes
• Assist in the interview, selection, and onboarding of new members to the team
2019-08 –
2020-06
Senior Analyst - Instructional Design
Deloitte USI, Bangalore, Karnataka
Role:
• Developing learning solutions for internal
stakeholders who provide Financial Advisory and
Tax services for various clients
Responsibilities:
• Performing Learning Needs Analysis
• Creating Project Plans
• Creating detailed Training Scope and Design,
Storyboards, Review Checklists, & Templates
• Developing eLearning courses using Storyline 3
• Designing ILT and Virtual ILT materials
(PowerPoint Presentations, Facilitator Guides,
Participant Guides, Quick Reference Cards, Job
Aids, Handouts, etc)
• Managing a team of Instructional Designers
• Managing vendors (RFPs & Work Orders)
2018-07 -
2019-07
Freelance Instructional Designer
NA, Puducherry, Puducherry
• Created engaging and interactive content for many e-learning projects
2017-10 -
2018-06
Senior Instructional Designer
Purpleframe Technologies (TalentQuest), Bangalore, Karnataka
• Client ABB: Designed eLearning curriculum on Lean Product Development (Individual Contributor)
• Client GE Healthcare: Designed and developed
Mobile-Learning solutions that enable the Marketing team to sell their Healthcare products in hospitals across the world
• Client Acadian Ambulance: Managed a team of
Instructional Designers to develop Design
Documents & eLearning storyboards that enable the
Emergency Medical Technicians to enhance their
skills and grow into becoming Paramedics
2016-11 -
2017-07
Senior Implementation Engineer/Senior
Instructional Designer
Sutherland Healthcare Solutions, Pune, Maharashtra
• Empowered Physicians, Nurses, and other caregivers to adopt EHR and IT applications through adaptive
workflow simulations and readiness evaluations
• Performed cross-functional support for different product lines
• Partnered with clients directly to design curriculum based on their custom requirements as well as to
modify content in the existing curriculum
• Built eLearning simulations using Adobe Captivate
• Managed training schedules, enrollments, training content within the LCMS and LMS
• Implemented innovative learning programs namely
iLearn and Experiential Learning
2016-03 -
2016-11
Senior Instructional Designer
Aptara New Media, Pune, Maharashtra
• Client KPMG: Designed and developed Global
Learning & Development performance solutions;
developed Course Outlines, Design Documents, and
Storyboards
• Client PwC: Designed and developed an eLearning
curriculum to enable their employees to understand country-specific tax details that apply during the global assignment of employees. i.e., tax
implications for inbound and outbound employees
2011-05 -
2013-07
Instructional Designer
Koza Solutions, Chennai, Tamilnadu
• Client Eclipsys: Developed training solutions to enable physicians and nurses in hospitals to use
Sunrise Clinical Manager solutions; developed
product simulations using Captivate; developed
Course Outlines, Design Documents, and
Storyboards
• Client PurpleLeap: Developed blended learning
solutions to enable Engineering students in India to succeed in campus recruitments; the program was
delivered as high-end VSAT (Virtual Satellite) sessions across multiple colleges
2008-08 -
2009-08
Associate Instructional Designer
Expertus Infotech, Chennai, Tamilnadu
• Client Supervalu University: Designed and
developed a series of (soft skills based) eLearning courses using Articulate Studio
2007-07 -
2008-07
Instructional Designer
Lionbridge Technologies, Chennai, Tamilnadu
• Created relevant, engaging, and interactive
content for e-learning projects in the capacity of Instructional Designer for multiple clients
2005-06 -
2007-07
Subject Specialist (Curriculum Developer)
Tutors Worldwide (I), Chennai, Tamilnadu
• Developed eLearning storyboards for the K-12
segment in the US
Education
2013-08 -
2014-05
B.Ed: Education
Amarnath College of Education – Pondicherry
• 77% of marks
1999-06 -
2002-04
MCA: Computer Applications
St.Joseph's College – Tiruchirappalli
• 72% of marks
1996-06 -
1999-04
B.Sc: Physics
AVC College - Mayiladuthurai
• Gold Medalist with 86% of marks
Interests
YouTube Content Creator
References
Yogeetha Siddanati
o9 Solutions Inc.
E: **.******.**@*****.***
Vidyadhari Dundu
Deloitte USI
E: **************@*****.***
Karim Kamruddin
Purpleframe Technologies (TalentQuest)
E: *****.*********@*****.***
Ali Ahamed
Sutherland Healthcare Solutions
E: **********@*****.***
.
Contact this candidate