project control officer

Arulini Ampigaipathar

Toronto, ON 416-***-**** *******.*************@****.********.** linkedin.com/in/arulini EDUCATION

Project Management Institute

● Certified Associate in Project Management (CAPM) January 2025 – TBD (In Progress)

● Project Management Professional (PMP) TBD

University of Toronto

Honours Bachelor of Science September 2020 – December 2024 Specialist in Psychology (Co-Op) Minor in Health Humanities Activities: Health & Society Students’ Association (2021-2022), Psychological Health Society (2023) PROFESSIONAL EXPERIENCE

Project Control Officer (PCO) January 2023 – January 2024 Symcor Inc. Mississauga, ON Co-Op

● Member of COR.CCX portfolio, specializing in Customer Communications & Experience

● Gained IT department experience and understanding of the organizational operations

● Provided administrative support (schedule/host meetings, minutes, technology communications)

● Managed project tasks and resource allocation using MS Project Professional

● Reviewed project status reports (PSR) using MS Project Online and provided feedback on Excel

● Assist PMs with ad-hoc tasks, and actively ensure PSRs comply with company standards

● Contributed to brainstorming and implementing solutions for over-allocation of resources

● Prepared the PowerPoint presentations for the weekly steering committee meetings

● Maintained department dashboard with monthly updates and financials Technical Producer & Digital Content Creator May 2022 – August 2022 Counting Opinions Ltd. Co-Op

● Reviewed and suggested changes for the interface’s documents and tutorial videos

● Identified and re-tested any bugs and feature requests found in their data management programs

● Assisted my supervisor with modifying report forms for customers

● Posted about customer-relevant articles and created LinkedIn and Facebook post on Canva

● Reviewed analytical insights and compared our progress to industry competitors VOLUNTEER EXPERIENCE

knots: An Undergraduate Journal of Disability Studies July 2022 – February 2024 Issue #7: (Inter)dependence, Dependence, Collective Care, and Access

● Peer-reviewer; Member of the knots Editorial Board

● Consciously avoided allowing any biases, erasures, and terms that enable -isms and -phobias

● Used MS Word to track my suggested changes during grammar checks and reviews

● Further developed my understanding on the critical disability justice discourse Ontario Shores Centre for Mental Health Sciences May 2023 – August 2023 Forensic Psychiatric Rehabilitation Unit (FPRU) Whitby, ON

● Met one-to-one with a senior dementia patient on a weekly basis

● Interacted with other forensic patients who were referred to Ontario Shores by the court system

● Assist the nurses from the Forensic Psychiatric Rehabilitation Unit and Geriatric Dementia Unit

● Monitor individual needs of patients (e.g., medical/dietary restrictions, roaming privileges, etc.)

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