Finance

Genti Koleci

203-***-**** ~ *****.******@*****.***

EDUCATION

University of Connecticut ~ Waterbury, CT

Bachelor of Science ~ Business Administration ~ May 2026 Emerging Academic Interest ~ Finance and Real Estate Investment RELATED COURSEWORK

Operations Management Business Information Systems Financial Management Principles of Financial Accounting Elem Concepts of Stats Principles of Macroeconomics Calculus for Business & Economics

SKILLS

Computer:

Windows, Mac OS, Microsoft Excel, Word, Access, PowerPoint, Outlook, Google Drive, Docs, Sheets, Slides, Gmail, WIX Industry Knowledge:

Last-Mile Logistics & Delivery Operations

Inventory Management & Order Fulfillment

Supply Chain & Warehouse Operations

Customer Service

Data Tracking & Operational Reporting

RELEVANT EXPERIENCE

Family owned Cigar Lounge ~ Business and Budget Assistant ~ March 2022 – December 2022

– Assisted in allocating a $35,000 budget for entertainment and accommodations to enhance customer experience.

– Provided input on furniture and decor selection to align with brand identity.

– Gained hands-on experience in financial planning and business operations.

– Handled customer transactions at the register, ensuring smooth operations and service. WORK EXPERIENCE

Amazon, Orange CT ~ Delivery Associate ~ March 2024 – April 2024

– Strategically planned and optimized delivery routes to ensure timely and cost-effective package distribution.

– Maintained positive customer interactions, resolving delivery issues professionally to enhance brand reputation.

– Consistently met or exceeded delivery quotas while adhering to strict deadlines in a fast-paced environment.

– Managed package loading and organization to maximize efficiency and reduce handling errors.

– Utilized tracking software to log deliveries, report discrepancies, and maintain accuracy in last-mile logistics.

– Quickly identified and addressed route changes, traffic delays, and customer concerns to ensure seamless delivery operations.

– Coordinated with dispatchers and team members to improve operational efficiency and meet company KPIs. IKEA, New Haven CT ~ Warehouse Picker Packer ~ January 2023 – January 2024

– Tracked, organized, and managed stock levels to ensure accurate order fulfillment and reduce shrinkage.

– Efficiently picked and packed customer orders, maintaining a 99%+ accuracy rate to support operational excellence.

– Followed structured processes to enhance efficiency in product storage, retrieval, and distribution.

– Used inventory management systems to scan and verify orders, ensuring compliance with company standards.

– Met daily order quotas while adhering to safety protocols in a fast-paced warehouse environment.

– Worked closely with warehouse associates and supervisors to optimize workflow and meet business objectives.

– Quickly addressed inventory discrepancies and order fulfillment challenges to maintain seamless operations.

– Checked our inventory system to verify product availability and provide the customer with accurate stock information, offering alternatives if their desired item was unavailable.

– Provided knowledgeable recommendations based on product features and benefits.

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