Project Management Information Technology

Edgar Barrientos Jahuey

Master Degree for IT Management

Bachelor Degree in Information Technology

ITESM

Universidad Autónoma de Tamaulipas

Languages: Spanish Native, English fluent

Training Summary: PMI, ITIL, EA Zachman Framework, CCNA, CCNP, CISSP, COBIT 5

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Resume

Experience executing IT projects over PMP Certified Project Management Professional methodology (PMBOK). Projects of various levels of complexity and budget. Ability to independently manage projects in cross-functional and global virtual teams.

Strengths include the ability to manage large scale, highly complex global projects utilizing and adapting project management methodologies to fit the needs of the project\business, and balancing a mix of internal and outsourced, onshore/ offshore resources.

Knowledge ITIL Foundation professional with a complete hands-on experience from setting up large IT delivery service centers to daily operation and management to closure and retirement of infrastructure services. Experience in management of professionals involved in support and delivery of such services.

High performance in conducting customer-oriented projects involving different levels of complexity and severity, stakeholders (interests / politics / engagement), scope, budgets, schedule, priorities, people, risk management.

Communicate effectively with key senior decision makers to justify investment, articulate benefit and gain support. International experiences (LA, US, FR, India), high level leadership competencies and outstanding presentation skills.

Experience

SOFTTEK

Software Architect

January 2023 – August 2024

Relationship with the upper management during the steering committee.

Contribution to the customer relationship through the expertise on Programs and projects with CTI team.

Support to Tech Team in CITI Coordinating global and multicultural teams focus in the Divestiture Project.

Planning, execution and coordination for Data Segregation exercise in the different stages.

Leadership in the infrastructure delivery to App Owners team and reviewing the integrity that itself.

Support to audit evidences for different projects

ATOS

Global Healthcare Services - Conduent Strategic Account

Program/Project Manager

March 2017 – May 2022

Management and leadership of the knowledge transfer project to optimize staff rotation adaptation times for key positions at the Merlina & Bill Gates Foundation.

Project Management for the Government of Canada as part of the roadmap for continuous improvement of cloud services for aplications such as life support monitoring, oxygenation, medications, medical records, alarms, and patient communication with the nursing staff, etc. Projects were also worked on to ensure the continuity of operations of the same hospital services through the implementation and operation of infrastructure for especial bedside services.

Leadership in the migration of 18 of the 26 main clients from Georgetown DC to UTAH DC, as part of the centralization strategry of the Xerox subsidiary Conduent.

Cooperation in multiples projects as part of the main activities to create value for our company.

AGSNASOFT

Grupo Mexico

Ferromex Division

IT Strategic Planner

June2016 – Aug 2016

Strategic IT Plan

Realize an IT assessment to evaluate the IT Maturity Level in Ferromex

Division, with this results we obtain a priority list by business to align the

different initiatives created since this assessment, tendencies and best

practices with sense for the business. Forward a roadmap creation has

been completed with the ponderation and assign in quarter needs (Quick

wins, must have, low hanging fruit and no priorities) Project needs interaction with the different business areas to align the roadmap at this.

ITTL, PMI, TOGAF, COBIT, CMMI knowledge have been necessary to complete this IT Strategic Plan at time and form.

Banamex – CTI/CTO & GCG Project Manager

May 2013 – May 2016

Participation in the service centralization strategy and migration of services from the Monterrey DataCenter to the Querétaro DataCenter through internal project management for the design, planning, construction, erection, and commissioning of the Querétaro DataCenter.

Contribution to the same centralization strategy in the Techroom and Site closure program for the migration of out-of-support.

Implementation of the daily operations command center for the banking and support system.

Leadership in the Command Center construction program to support end-customer support for retail services, building the largest and most modern Banamex command center.

Administration of the War Room for incident management in critical situations.

Participation in multiple infrastructure projects to support the company's value generation through technology, rules and procedures. ITTL, PMI, TOGAF, COBIT, CMMI knowledge have been necessary to complete this IT Strategic Plan at time and form.

Turbomex Refacciones, Mantenimiento y Seguridad Industrial SA de CV

IT & Communication Manager

April 2012 – February 2013

IT & Communication Management

ERP Analisys (ROI, Demos, Comparative tables, Etc)

Design of process for IT department

Helpdesk Implementation

Internal for Instructor for PMI, support, and Best practices for IT.

Information Security.

Lumidim de México SA de CV

Green IT and Energy saving Project Manager

May 2011 – April 2012

Sales

Branding y Marketing

PM with Federal Government as end user.

Costumer Maintained

Customers and Suppliers Negotiation

Microtel del Norte

Project Manager

Mayo 2010 - Enero 2011

Project Management

PMI Process Best Practices implementation

Development, Design and Implementation for Networking Projects.

IT Solution provider for transnationals costumers.

ITESM

Networking Labs instructor

January 2008 - May 2010

CCNA, CCNP, Firewalls and VoIP instructor.

Labs Program creation.

Learning and documentation methods establishment

BPM project in the department of computer science

Knowledge Management Project for reducing adaptation time of new instructors.

Standardizing Laboratories Network

Development of manuals of procedures in laboratories Networks.

Course Planning creation.

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