Petrina Burchell
Copperwood District
Montpelier P.O
St.James
Telephone: 876-***-****
****************@*****.***@gmail.com
OBJECTIVE: Contributing to the overall growth and development of the establishment whilst utilizing my skills and talents.
EDUCATION: 2011- 2017
Bethel primary and junior high school
2017- 2022
Anchovy high school
QUALIFICATIONS:
CXC Subjects at the CSEC level:
Subjects Grades
family resource management 3
Electronic Document Preparation
and management
3
EXPERIENCE:
Brand Ambassador for Maggi (2023
● Promoting company products
● Educating customers about products
● Increasing brand awareness
● Maintaining a positive image of the brand
● Meeting or exceeding sales goals.
● Record concerns and feedback from customers.
Call center experience
Teleperformance 2024
Comcast repair agent/Sales agent
Concentrix 2024
Reservation agent
Based on my experience as a Repair Agent, Soft Sales Representative, Reservation Agent, and Brand Ambassador, here's a summary:
# Summary
Results-driven and customer-focused professional with experience in various roles, including repair, sales, reservations, and brand representation. Proven track record of providing excellent customer service, resolving issues efficiently, and promoting products/brands effectively. Skilled in communication, problem-solving, and time management.
# Key Strengths
- Excellent customer service and communication skills
- Strong problem-solving and conflict resolution abilities
- Ability to work under pressure and manage multiple tasks simultaneously
- Proficient in promoting products/brands and meeting sales targets
- Experience working in fast-paced, dynamic environments
# Relevant Experience
- *Repair Agent*: Utilized technical skills to repair and resolve customer issues efficiently.
- *Soft Sales Representative*: Promoted products and services to customers, meeting and exceeding sales targets.
- *Reservation Agent*: Coordinated reservations and provided excellent customer service to clients.
- *Brand Ambassador*: Represented brands and products, promoting them effectively to target audiences.
This summary highlights my versatility, customer service skills, and ability to work in various roles.
INTEREST/ACTIVITIES:Reading, Surfing the internet and Socializing with others. COMPUTER SKILLS: Proficient in Microsoft Office and the Internet. REFERENCE 1:
Howard Moses- Justice of the Peace
Tamarind Hill
Hopewell P.O,
Hanover
Telephone number: 876-***-****
REFERENCE 2: available if requested