North Carolina Customer Support

O’Keefe *

Jennifer O’Keefe

**** **** ***** **** ** Hickory, NC 28601

Telephone: 828-***-**** E-mail address: ****.********@*****.*** Summary:

Twenty years of experience in computer technology including Microsoft Word, Excel, PowerPoint, Outlook, and Programming. Four years of experience with Point of Sale computer technology. Four years of combined leadership experience in business operations and substitute teaching. Eleven years teaching experience in the North Carolina Public School System.

Education:

Bachelor’s Degree in Business and Marketing Education, December 2010 East Carolina University, Greenville, North Carolina Associate Degree in Pre-Business and Marketing Education, May 2008 Catawba Valley Community College, Hickory, North Carolina Work Experience:

Certified Teacher, Fred T. Foard High School July 2017-Present

● FBLA Co-advisor, 2 years

● NTHS Advisor, 6 years

● Digital Learning Collaborative Team, 2 years

● Scholarship Committee, 6 years

● Learning Focused Schools Department Leader, 4 years

● BLT Department Representative, 3 years

● CTE Department Head, 4 years

● Canvas Training Team, 3 years

● BT Mentor, 2 year

● Character Education Team Member, 1 year

● THEO Awards team member, 2 years

● Prom Committee, 2 years

● Safety Team-500 Hall, 1 year

● School Beautification Team, 1 year

Certified Teacher, Online Catawba August 2021-Present

● Python Programming I, created course and taught course

● AP Computer Science Principles, taught course

● AP Computer Science A, taught course

O’Keefe 2

Certified Teacher, Challenger Early College January 2013-July 2017

● Summer Session redesigned the curriculum for both courses

● SGA Advisor 1 year, Co-advisor 1 year

● Organized Junior/Senior Trip to Atlanta and Charleston

● Lead Chaperone of 3 day Jr/Sr trip to Atlanta and Charleston

● Organized Homecoming Dance 2 years

● Prom Advisor 1 year, Co-Advisor 2 years

● Presented ACT Prep skills at the NC New Schools Regional Symposium

● Constructed Response Scoring for Civics NC Final Exam

● Piloted Personal Finance Course for Junior Global Impact Class

● Organize, set-up and maintain records for Junior student volunteer hours

● Organize, set-up and maintain records for Junior job shadowing experiences

● Cheerleading Coach 1 year

● Advise seniors on college application process and FAFSA

● Professional Development Leadership Position-Graduating Ready for College or the Workforce

● Beta Club Co-advisor 1 year

● Professional Development Leadership-Technology Implementation in the Classroom

● Grade Level Leader

Certified Teacher, Saint Stephens High School August 2012-December 2012

● Taught MITA-Word, PowerPoint, Publisher and DCS

● Prom Co-Advisor

● Assisted in Organizing Prom Closet

Classified Teacher, Saint Stephens High School January 2012-May 2012

● Juniorettes Advisor

● Prom-Committee Co-advisor

Head of Marketing, Aramark-Lenoir Rhyne University January 2011-January 2012

● Created marketing material for Dining Services on campus

● Created, marketed, and supervised special dining events on campus

● Assisted with on campus catering events

Teaching Internship, Saint Stephens High School August 2010-December 2010

● Created and implemented lesson plans

● Maintained accurate grade records and attendance records

● Received Elements training

● Participated in 504 meeting

● Attended training for Microsoft IT Academy

● Assisted with SACS accreditation

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Honors and Awards:

● Walk to End Alzheimer’s Congressional Representative

● Top Fundraiser for Hickory Walk to End Alzheimer’s 2022

● Google Certified Level 1 Educator

● Microsoft Office Specialist

● 100% Proficiency Multimedia and Webpage Design 2018-2019

● 100% Proficiency Microsoft Word and PowerPoint 2018-2019

● Teacher of the Year 2014-2015

● Financial Literacy Task Force Member

● 100% Pass Rate for Senior WorkKeys Exam-4 years

O’Keefe 4

References:

Diane Gantt Former Teacher at Saint Stephens High School 828-***-**** Christopher Kale Teacher at Challenger Early College High School 828-***-**** Fred Whalen Director of Personell Development, CCS 828-***-**** Katie Helms Assistant Principal at Jacobs Fork Middle School 704-***-****

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