Services Librarian Community Outreach
Resume:
Gretchen Wallett
Phone: 219-***-**** Email: ***************@*****.***
LinkedIn Profile
Location: Griffith, IN, USA
Professional Experience
Teen Services Librarian
Midlothian Public Library – February 2025 to current
● Manage collection development for Teen Fiction and Nonfiction
● Conducted weeding and updating of collections to maintain an efficient, engaging selection.
● Keyholder responsibilities in the Administrative Department, ensuring proper handling of library security and operations.
● Planned and executed teen programming, including workshops, book clubs, and community outreach activities.
● Responded to incoming email requests and questions from the library’s website, providing timely and accurate information to patrons.
● Served patrons at the reference desk, assisting with readers' advisory, phone inquiries, and reference questions.
● Provided technical assistance with printing, computer use, and internet navigation for patrons.
● Supervise the teen volunteer program for students to get their service hours for school, church, and other organizations.
Youth Services Librarian
Calumet City Public Library — Nov 2024 - January 2025
● Lead collection development for ages 0-17, ensuring age-appropriate and engaging materials across all genres.
● Supervise and manage a team of 3 subordinates, providing guidance and support in daily operations and professional development.
● Plan and execute programming for the Youth Department, including storytimes, educational activities, and summer reading programs.
● Keyholder responsibilities, including opening/closing the library and maintaining security protocols.
● Handle incoming phone calls and emails from patrons, responding to inquiries and offering readers' advisory.
● Assist patrons in locating materials and navigating the library’s computer systems and online resources.
● Developed a proposal for adding sensory elements to the toddler space that will up and running by March.
Adult & Teen Services Librarian
Schiller Park Public Library — July 2023 - October 2024
● Supervised two subordinates in the Tech Department, providing leadership and direction for the department's day-to-day operations.
● Managed collection development for Teen/Adult Fiction & Non-Fiction, Large Print, and AV collections, ensuring up-to-date, relevant materials.
● Conducted weeding and updating of collections to maintain an efficient, engaging selection.
● Keyholder responsibilities in the Administrative Department, ensuring proper handling of library security and operations.
● Planned and executed adult, senior, and teen programming, including workshops, book clubs, and community outreach activities.
● Responded to incoming email requests and questions from the library’s website, providing timely and accurate information to patrons.
● Served patrons at the reference desk, assisting with readers' advisory, phone inquiries, and reference questions.
● Provided technical assistance with printing, computer use, and internet navigation for patrons.
● Developed a program for transitional students from the local high school’s special education department, aimed at building work skills through library volunteerism. This program was later expanded into a full-fledged Volunteer Program. Senior Information Services Librarian
Hammond Public Library — July 2021 - June 2023
● Supervised the department in the absence of the department head, ensuring smooth operations.
● Led collection development for Teens, Adult Fiction & Non-Fiction, Reference, and Large Print collections, managing interlibrary loan services for the entire library.
● Managed the Books by Mail program, facilitating library materials delivery to patrons who could not visit in person.
● Performed outreach to senior patrons in the community, promoting library services and programs.
● Planned and hosted successful adult, senior, and family programs, enhancing community engagement.
● Organized and executed large-scale events, including the Local Author Fair and Fanfest programs, with numerous vendors/authors.
● Responded to incoming email requests and questions from the library’s website.
● Supervised the department's 3 pages, ensuring proper organization of materials and maintaining the library's daily operations.
● Provided reference services at the reference desk, including readers' advisory, phone inquiries, and research assistance.
● Assisted patrons with computers, including printing and internet navigation. Intern
PowerUp Gambia — Sept 2020 - Dec 2020
● Assisted with research and data collection to support educational and community development projects in Gambia.
● Contributed to social media campaigns aimed at raising awareness and promoting the organization’s mission.
● Helped design outreach materials to communicate PowerUp Gambia's impact and initiatives to a broader audience.
● Supported the development of fundraising initiatives, researching potential donors and preparing proposals.
● Worked with the team to track project outcomes and evaluate program effectiveness.
● Launched style guidelines for the website’s content to ensure consistency and professionalism in all written communications.
● Implemented procedures for ongoing website revisions, improving user experience and content clarity.
● Created system interaction diagrams to visualize workflows and enhance team understanding of website functions.
Education
Master of Library and Information Science
Drexel University — December 2020
Bachelor of English
Indiana University Northwest — July 2007
Skills
● SirsiDynix
● MS Office, Teams, SharePoint
● Customer Service
● Leadership
● Community Outreach
● Supervision
Certifications
● Indiana Librarian Certificate 3
Committee Work
● Illinois Libraries Presents Data and Numbers Committee — August 2023 to January 2024
● Alex Awards (YALSA) Committee — February 2024 to January 2025
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