Business Partner Analyst
Resume:
Contact
Education
Phone
**************@*****.***
Jerry Dean Cruz
B u s i n e s s A n a l y s t
An experienced business partner and liaison between the IT/Digital departments and the business to create and optimize solutions. Primarily responsible for evaluating business processes, identifying process improvements and providing data-driven recommendations to achieve business targets efficiently and effectively.
Experience
Compiles, analyzes, and interprets data from various sources for internal assessments Identifies business process issues and conducts root cause analysis Translates business needs into functional specifications to evaluate feasible solutions for business consideration
Collaborates with various teams, including IT, business leaders, and subject matter experts for the successful implementation of recommended solutions ensuring milestones are completed timely and within budget
Monitors and periodically re-evaluates applied solutions to ensure sustainability and effectiveness
Communicates insights and plans to cross-functional team members and management Audits data, configures and/or troubleshoots all relevant company software and applications to ensure data accuracy
Continues to serve as the subject matter expert (SME) of the Contracts Administration team on Closing Protection Letters (CPLs) process
Business Analyst I
April 2022 - April 2025
Stewart Title l 1360 Post Oak Houston, TX 77056
Texas Tech University
Bachelor of Arts in Psychology, French Minor
Understanding business criteria
and developing digital solutions
Effectively communicating with
clients, stakeholders, and technical
departments during the end-to-end
process
English - Native Proficiency
Spanish - Native Proficiency
French - Proficient
Expertise
Languages
Website
Degree Completed
Location
Houston, TX
www.linkedin.com/in/jerrydeancruz
Analyzing data sets and managing
system integrity to ensure the
accuracy of system output
Reviewing contracts and
agreements to ensure compliance
Contracts & Compliance Specialist
Stewart Title l 1360 Post Oak Houston, TX 77056
November 2015 - April 2022
Managed the implementation and execution of contracts to ensure compliance with legal and regulatory requirements
Maintained contract documentation and provided regular updates to internal/external clients and stakeholders
Resolved issues as they arose throughout the contract process Interfaced with business analysts and technical departments to ensure applications and platforms continued to deliver on business needs
Served as the subject matter expert (SME) and the trainer for the Contracts Administration team on the Closing Protection Letters (CPLs) process Onboarded new clients/agents on company’s proprietary contracts software Operations Support
GCT Logistics l 990 Village Square Dr., Tomball, TX 77375 November 2014 - October 2015
Managed delivery routes for fleet drivers to ensure the timely product delivery to clients
Served as the Designated Employer Representative (DER) for managing the company’s drug and alcohol testing program
Collected daily logs from fleet drivers and conducted frequent audits to ensure compliance with the Department of Transportation (DOT) and other state/regulatory authorities
Processed overweight and over-length permits for multiple states Onboarded newly contracted drivers: licenses, registrations, Transportation Worker Identification Credential (TWIC) and medical clearances Ensured preliminary and Level 2 inspections were completed on trucks and trailers
Conducted periodic cost-benefit analyses to ensure revenue optimization
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