Customer Service Prep Cook

Summary

I would describe myself as a very driven and intuitive person personally and proffessionally. I would also say that I'm a very friendly and positive communicator. I'm a hard working, family oriented, single, mother for 2 boys. My strengths are my communication and great team work. I love learning new skills and developing my knowledge in foreign areas. I'm a fast learner who is eager to expand my talents outside of the food industry. I have spent countless hours perfecting my interaction with all types of different people from different backgrounds and I am a people person due to my experience in service and food. Education

B.M.C. Durfee High School Fall River, MA

Culinary Arts 06/2015

Leadership Award, Gold Medal in State and Regional Skills USA competion for dining room service. Skills

Customer service, Restaurant experience, Communication skills Experience

Starbucks FL, Brandon

Barista 06/2022 - Present

Accomplishments include Partner Of the Quarter Award and continuous recognization for the amount and depth of my customer connections.

My responsibilities include making beverages as fast as I could but still making sure they are of they best quality that I could provide. I pride myself in being able to multitask by sequencing drinks, communicating with my coworkers to be able to have a good amount of teamwork on shift, communicating with the guests, building relationships with them and making sure they felt like our store was their "third place".

Texas Roadhouse FL, Brandon

Server/Prep Cook 06/2021 - Present

My accomplishment at this job is that in the two years that i have worked here I have held myself high in the sevrer rankings between at my store, in the market and in the region.

My responsibilities base around cusomer service. While I am taking care of my tables I try to think of them as my friends. I will build relationships with them, have good conversations with them while educating them. As a former prep cook at the restaurant I am knowlegable of what goes in our food so I may be able to help people with allergies or assist them in making a decision of what they may want to eat if they are stuck between choosing a couple things on the menu. Domino's Pizza Team Florida FL, Tampa

Assistant Manager 02/2017 - 10/2021

Responsbilites included handling cash, counting inventory, taking care of customer complaints and making sure that the customer was satisfied enough return to our store in the future. As a pizza maker I made sure that all food was made up to standard quality, if not better. I made sure all food went out the door as it should. I was also responsible for routing drivers and organzing a good route and when staffing required it i was able to flex and take deliveries. Awards

Partner of the Quarter, Skills USA Gold, Leadership Award Bryahna Jeffries

Riverview, FL 813-***-****

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