Administrative Assistant Data Entry

Administrative Assistant

Dorothy J Owens

****************@*****.*** • 832-***-****

LinkedIn URL • Beaumont, TX

Diligent and detail-oriented professional with extensive experience in administrative support and customer service with keen focus on ensuring satisfaction. Skilled in reviewing and processing incoming correspondence, managing electronic document submissions, and organizing logistical details for meetings and special events. Demonstrates expertise in data entry with keen ability to maintain accurate records and databases. Adaptable and quick to learn new systems and processes, as evidenced by acquired proficiency in financial advisory systems. Committed to optimizing operations and enhancing team efficiency by maintaining inventory and managing office supplies.

Areas of Expertise

Call Handling Efficiency

Document Processing

Records & Database Maintenance

Strategic Planning & Execution

Easily Adaptable

Data Entry Accuracy

Administrative Support

Cross-Functional Collaboration

Customer Relationship Management

Front Office Operations

Inventory Control

Office Supply Management

Customer Inquiry Resolution

Stakeholder Engagement

Teamwork

Professional Experience

Wells Fargo Advisors – Beaumont, TX 2023

Administrative Support/Administrative Assistant 2021 – 2023

Oversaw high volume of customer calls and directed them to requested advisor or client associate. Reviewed incoming correspondence, obtained approval signatures for auditing, and processed faxes and scanned documents. Managed electronic document submissions for FedEx shipping. Organized and updated daily check deposit retention folder. Arranged branch meetings and catered to management's requests. Handled filing and electronic storage of business receipts. Scheduled lunch meetings with external annuity wholesalers and managed special events.

Key Contributions:

●Acquired proficiency in financial advisory systems.

●Achieved optimum outcomes by cultivating strong relationships with clients.

Maintained inventory of office and coffee supplies Exhibited proficiency by managing phone calls, gathering messages, and inputting data into spreadsheets, showcasing exceptional customer service skills. Coordinated meeting schedules, appointments, and conference room bookings for various departments aimed at optimizing efficiency and maximizing resource utilization.

Key Contributions:

●Enhanced administrative/clerical assistance by applying data entry expertise.

●Served as a central point of contact for staff, clients, and vendors, demonstrating excellent communication skills and a friendly, customer-centric approach.

●and submitted invoices for payment.

The HT Group Staffing – Beaumont, TX 2017 – 2018

Administrative Support Staff/Front Desk Admin/Receptionist

MD Anderson Cancer Center – Houston, TX 1998 – 2017

Senior Administrative Assistant/Front Desk Admin

Planned, organized, and managed department operations with exceptional office management skills. Facilitated purchasing, travel arrangements, reimbursements, and credit card reconciliations. Typed formal and informal correspondence, coordinated bi-annual Executive Advisory Panel Meetings, managed calendars, and submitted time sheets. Managed incoming calls, distributed mail, and recorded telephone messages. Updated Curriculum Vitae, submitted manuscripts to journals, and managed travel arrangements.

Key Contributions:

●Maintained databases, organized department moves, and provided logistical support for meetings.

●Handled license renewals and offered high-level administrative support to faculty and advanced practice nurses.

●Recorded executive meeting minutes, conducted online searches, and acted as trusted department buyer for supplies.

Additional Experience

Administrative Assistant Superior Staffing – Houston, TX

Assistant Branch Manager University Savings – Houston, TX

Education

Medical Billing and Coding Associate in Science Degree Ultimate Medical Academy, Clearwater, FL, 2015

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