Administrative Assistant Customer Service
Resume:
Meaghan Greco
Fenton, MI *****
*********@*****.***
Professional Summary
Dedicated and detail-oriented administrative assistant with over ten years of experience in managing office operations and providing exceptional support to executives. Transferable skills that will allow for success in any industry.
Skilled in customer service, identifying problems and implementing correct course of action to ensure satisfaction is achieved.
Work Experience
Special Education Paraprofessional (contracted)
Aya Education-Milford, MI
October 2024 to Present
Behavioral Therapist
Blossom Children’s Center-Brighton, MI
July 2022 to January 2024
I provided one on one behavioral therapy to children who have autism spectrum disorder and provide one on one therapy by: observing and documenting behaviors as well as programs through data collection through software.
Patient Care Coordinator/Administrative Assistant/ Contact Lens Coordinator Clarkson Eyecare-Ann Arbor, MI
September 2018 to July 2022
I worked in a fast-paced environment, checking in patients, checking out patients, scheduling meetings between representatives and doctors, and answered a multiline phone. Scheduling patient appointments, obtaining referrals for procedures, balanced books, managed payments, and familiar with EMR software. Experience in selling contacts as well as teaching patients how to insert and remove contact lenses. Home Health Aide
Care Response Home Health-Ann Arbor, MI
June 2014 to April 2015
I monitored progress and documented any status changes accordingly. Assisted disabled clients in any way necessary to facilitate independence and wellbeing. I supervised daily living activities and aided when needed. Ensured safety and wellbeing of each client in alignment with their specific care plan. Routinely collaborated with department managers to correct issues and improve services for clients. Administrative Secretary
Gale’s Body Shop
January 2006 to November 2014
I checked accuracy and integrity of files and resolved errors. Responsible for verification and creation of claim numbers by communicating with various insurance companies. Greeted incoming customers in a professional manner and provided friendly, knowledgeable, assistance. Performed general office duties including answering multiline phones, routing telephone calls, typing, proofreading, Microsoft Office, filing, sorting and handling incoming mail. Skills
• Microsoft Office (10+ years)
• Windows and Apple
• Data entry (9 years)
• Google Docs
• Social perceptiveness
• Customer service (10+ years)
• Budgeting
• Bookkeeping
• Clerical experience
• Insurance verification
• Front desk experience
• Behavioral Therapy
• Service oriented
• EMR software
• Typing (10+ years)
• Autism experience
• Accounts payable (10+ years)
• Medical terminology (3 years)
• Active listening
Contact this candidate