Quality Control Team Leader

**** ****** ***** ****, *** VEGAS, US, ***** •

********@*****.*** • 702-***-****

JOHN SHIPP

Warehouse

PROFESSIONAL SUMMARY

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Known as being dedicated and loyal.

EMPLOYMENT HISTORY

DOCK SUPERVISOR Sep 2020 - Apr 2025

ShipMonk Las Vegas, NV

SHOP LEAD Jan 2009 - Mar 2020

GES Las Vegas

DISTRIBUTION MANAGER Jul 2002 - Nov 2008

Oakwood Corporate Housing Huntington Beach, CA

EDUCATION

DIPLOMA Sep 1988 - Jun 1992

Magnolia High School Anaheim, CA

SKILLS

Performance Monitoring (Experienced), Task Delegation (Experienced), Warehouse Operations (Experienced), Inventory Control (Experienced), Forklift Operation (Expert), Team Leadership (Experienced), Process Improvement (Experienced), Quality Control (Experienced), Shipping (Expert), Receiving (Expert), Pick/Pack (Experienced), RF Scanner (Experienced), Cycle Counts (Experienced), Documentation Control (Experienced), Replenishment (Experienced), Scheduling of Freight (Experienced), Communication (Experienced). Manage dock operations, ensuring timely task completion and smooth workflow. Communicate with management, providing updates on progress and challenges. Conduct performance evaluations, setting improvement goals for team members. Enhance productivity through training and mentoring, achieving measurable results. Implement quality control systems, boosting customer satisfaction and reducing errors. Managed inventory to ensure timely restocking, boosting efficiency and meeting shop demands. Organized FIFO workflow for incoming orders, enhancing accuracy and reducing errors. Supported managers with daily checklists, ensuring smooth operations and quick adjustments. Maintained clean work areas, improving safety and increasing production levels. Completed tasks promptly, contributing to the shop's consistent performance. Led coordination with 15 branches, enhancing customer satisfaction through prompt issue resolution. Managed warehouse operations, ensuring quality preservation through proper storage. Maintained shipment records for regulatory compliance, ensuring accurate documentation. Fostered vendor relationships for timely deliveries and precise inventory data. Implemented safety protocols, reducing incidents and ensuring OSHA compliance. Streamlined inventory management processes, enhancing order accuracy and achieving noticeable improvements in fulfillment speed.