PATINA B MACKEY
**********@*****.***
OBJECTIVE
To support the smooth and efficient operation of an office by managing various clerical and administrative tasks. Responsible in maintaining a well-organized and functional office environment. Including tasks such as filing documents, updating databases, and managing office supplies. To provide essential support to employees and management by handling a wide range of tasks, including answering phones, managing emails, and preparing reports. Scheduling meetings, appointments, and travel arrangements, ensuring efficient use of time and resources.
EXPERIENCE
In His Presence Ministry - Church Administrator
January 2006 - PRESENT
Schedule and coordinate meetings, appointments, and travel arrangements for the Pastor
Manage travel and expense reports for the church
Maintain utmost discretion at all times
Type documents such as correspondence, drafts, memos, and emails and prepare weekly reports
Open and sort mail, distribute incoming calls, messages and correspondences
Purchase and maintain office supply inventory, and being careful to adhere to budgeting practices
Greet visitors and determine to whom and when the can speak with specific individuals
Record, transcribe and distribute meeting minutes
Giti Tires
Administrative Assistant – October/2017-2022
Maintaining supplies inventory by checking stock to determine inventory level: anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies
Carry out administrative duties such as: manual and computer filing, typing, copying, binding, scanning etc.
Compose letters and emails on behalf of others
Handle sensitive information in a confidential manner
Take accurate minutes of meetings
Coordinate office procedures
Reply to emails, telephone and face to face enquiries
Develop and update administrative systems to make them more effective
Manage staff and update employee records
Knowledge of office systems and procedures
Attentive to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficient in Microsoft Office, Excel and Powerpoint
Giti Tires - Inventory Clerk/Data Entry
July/2017-October 2017
Responsible for managing incoming and outgoing supplies and products for specific department
Compile and maintain record of type, quantity, supplies stocked in establishment
Count material and supplies in stock and posts totals to inventory records using computer system and/or manually
Compare inventories with office records
Compute figures from records to obtain current inventory
Operate office machines, such as computer, photocopy machine, phone
Montage Mortgage- Customer Service Rep.
July 2016 - June 2017
Maintain utmost discretion at all times
Type documents such as correspondence, and emails
Resolve customer complaints via phone or email
Use telephone to reach out to customers and verify account information
Greet customers warmly and assess problems or reason for calling
Attract potential customers bring product and service question; suggesting information about products and services that we offer
Open customer accounts by recording account and/or personal information
Maintain customers records by updating account information
Utilize computer technology to handle high call volumes
LCSD/Barr Street Learning Center - Administrative Assistant
January/2014 - September/2016
Schedule and coordinate meetings, appointments, and travel arrangements for the Administrator
Manage travel and expense reports for Administrator
Maintain utmost discretion at all times
Type documents such as correspondence, drafts, memos, emails and prepare student reports
Open and sort mail, distribute incoming calls, messages and correspondences
Purchase and maintain office supplies, inventory all while being careful of adhering to budget allowance
Greet visitors and determine the nature of their visit
Record, transcribe and distribute minutes for meetings
EDUCATION
Summary of Qualifications
Associate in Arts
ECD-Growth and Development Certificate
Mental Health First Aid Certification
SKILLS
Classes in Business Administration
Proficient in Microsoft Office
Creative and fast learner
Conflict resolution techniques
Caring and nurturing
Dependable and attentive to detail